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XM/Sirius Radio Rant.......

Old 11-29-2008, 07:25 AM
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Default XM/Sirius Radio Rant.......

OK, I need to vent....
I am a current multi-radio subscription customer of XM. I have had XM on my boat and 2 cars for the better part of 7 years. First off, I HATE the programming changes made after the merger.....they have DJ banter on all the stations I used to listen to.....if I wanted a DJ talking over the music, I'd listen to FM. That's one of the reasons I got XM....DJ's are a waste of bandwidth and have nothing to offer other than clever dialogue.
Second....it would be nice to call XM customer service and be able to speak with someone who's accent doesn't make it impossible to understand them. I called 3 times this morning about adding a radio, and every single time I got a CSR who barely spoke English. At least get someone who can understand it and speak it fluently enough to be understood.
I have the Family Plan....I get a discount for 2 radios and pay full subscription price for one. The last time I renewed the full-priced radio it was $109.00. Now they want $150 bucks to renew it on an annual agreement. WTF???? Is this how they award long-time customers? Change the programming for the worse, and raise rates more than 30%????
One CSR said this was just a programming test, and that XM would go back to the normal channel line-up after the first of the year. The other 2 that I spoke with said it was permanent. If it is permanent, I will cancel my subscriptions on the current radios and tell them to pound sand.
Looks like it's back to my CD collection, and time to load up the I-Pod.
Old 11-29-2008, 07:34 AM
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Default Re: XM/Sirius Radio Rant.......

I have it but usually stick to the Jazz channels. I do agree that when I buy a product from an American business it expect to talk to someone I can understand.
Old 11-29-2008, 08:00 AM
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Default RE: XM/Sirius Radio Rant.......

Wolakrab - 11/29/2008 10:25 AM

OK, I need to vent....
If it is permanent, I will cancel my subscriptions on the current radios and tell them to pound sand.
Looks like it's back to my CD collection, and time to load up the I-Pod.
Do not cancel your subscription, just let it expire. A friend of mine did this over three years ago and he still gets XM programing and hasn't paid a dime.
Old 11-29-2008, 08:45 AM
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Default RE: XM/Sirius Radio Rant.......

I have had sirius for a number of years I have 3 sportsters all the same that interchangeable, 1 is on the boat, others I use in the vehicles. The 2008 chevy I just bought came with a trial xm, it expired yesterday. I did not renew it because I purchased a LIFETIME subcription to sirius for about $399.00 and XM does not offer that. If I buy a new vehicle I just remove/unplug the sirius and plug it up into the new vehicle. Antenna sits on the dash and works fine.
Old 11-29-2008, 08:50 AM
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Default Re: XM/Sirius Radio Rant.......

I am disappointed in the programming changes they made as well. My Wife had XM in her car for a while now. I just got a Sirius subscription last year. I went with Sirius because they had the NFL channels. But I found I didn't like the music channels on Sirius as much as I did XM. I thought it would be the best of both worlds as a result of the merger, but that doesn't seem to be the case IMO (they dropped my three favorite music channels). What I liked about XM is that some of the channels would play music only by style, but not by era. For instance, an alternative rock station would play current stuff as well as stuff from the 80s and 90s. I liked that variety / mix. Sirius on the other hand was style and by era. So the 80s alternative rock was nothing more than that.

I'm thinking about cancelling my Sirius subscription as well. Probaby doing the same thing you mentioned worklab. CDs and / or ipod. My Wife is keeping her XM subscription as it is company paid for, but she is disappointed with the changes as well. There was an article in USA Today within the last week or two that seemed to indicate that alot of people are disappointed with the new programming.
Old 11-29-2008, 09:45 AM
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Default Re: XM/Sirius Radio Rant.......

Schmaltz-Herring,
XM does offer a lifetime subscription for $389.00 now. That in itself is a good deal, but they can't even tell me if the discounts on my other 2 radios will still apply if I go that route. I sent an email asking that question since I could not get an answer from the 3 people I spoke with this morning.....I am hopeful to have a definitive answer on that before long. That point will be moot if I find out that the programming changes are permanent. The thing is XM bought Sirius.....not the other way around. If anything changes, it seems to make more sense to go to an all-XM format.
Brad,
That too was one of the reasons I liked XM....they focused on different styles of music and not the era.
Old 11-29-2008, 10:03 AM
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Default Re: XM/Sirius Radio Rant.......

I've had XM for five years now. A main unit and a portable. My renewal is up at X-Mas.

I am not happy with the changes either, for ALL the reasons listed above.

They already seem to be hurting financially, and I don't think these changes will help...

Old 11-29-2008, 10:16 AM
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Default Re: XM/Sirius Radio Rant.......

Coming from the other side, I have had Sirius for over 3 years and I am happy with the changes. I got a couple more stations that I like and I have no complaints. In summer I let my subscription expire and they sent me an email offering me 3 free months. I took the offer and will continue to renew my supscription. I have no complaints as it is much better than FM radio in the area where I live.

As far as speaking to someone who spoke English, I never had the problem. I've spoked to tech support several times and always had an English speaker. Once I asked where they were located and I believe it was Nova Scotia.

Maybe XM/Sirius will continue to work out the kinks and problems that are occuring and hopefully they survive.
Old 11-29-2008, 01:08 PM
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Default Re: XM/Sirius Radio Rant.......

I don't like the new changes either, so I'm not qoing to renew (after four years as a sub).

My radio was about $20.00 (Sportscaster), so I'll just toss it along with my subscription.

There are a number of (private) sites up now that are directing complaints to XM-Sirius. You can google them. I dunno if it'll do any good though.
Old 11-29-2008, 04:08 PM
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Default Re: XM/Sirius Radio Rant.......

Wolakrab - 11/29/2008 10:45 AM

Schmaltz-Herring,
XM does offer a lifetime subscription for $389.00 now. That in itself is a good deal, but they can't even tell me if the discounts on my other 2 radios will still apply if I go that route. I sent an email asking that question since I could not get an answer from the 3 people I spoke with this morning.....I am hopeful to have a definitive answer on that before long. That point will be moot if I find out that the programming changes are permanent. The thing is XM bought Sirius.....not the other way around. If anything changes, it seems to make more sense to go to an all-XM format.
Brad,
That too was one of the reasons I liked XM....they focused on different styles of music and not the era.


Not that it makes any diff;

but;

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Sirius XM Radio, Inc.
Type Public (NASDAQ: SIRI)
Founded XM - 1988 (as American Mobile Radio Corporation)
Sirius - May 17, 1990 (formation of Sirius as Satellite CD Radio, Inc.)
Sirius XM - July 29, 2008 (acquisition of XM by Sirius)
Headquarters New York City, New York, United States
Area served North America
Key people Gary Parsons, Chairman

Mel Karmazin, CEO
Scott Greenstein, President, Entertainment/Sports
James Meyer, President, Operations & Sales
Dara Altman, Executive VP/Chief Administrative Officer
David Frear, Executive VP/CFO
Patrick Donnelly, EVP/General Counsel
Industry Broadcasting, radio
Products Satellite radio
Employees 973 (2008)[1]
Divisions Sirius Satellite Radio, XM Satellite Radio
Website www.sirius.com
www.xmradio.com

Sirius XM Radio, Inc. (NASDAQ: SIRI) is the holding company for two satellite radio services (SDARS) operating in the United States and Canada, Sirius Satellite Radio and XM Satellite Radio. The two parent companies completed their merger (technically the acquisition of XM by Sirius) on July 29, 2008.[2]


I think the lifetime deals are good if you have a portable radio, otherwise I don't think it will follow if you change radios, ie new car or boat.
Old 11-29-2008, 04:30 PM
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Default Re: XM/Sirius Radio Rant.......

Schmaltz~Herring - 11/29/2008 7:08 PM


Sirius XM Radio, Inc. (NASDAQ: SIRI) is the holding company for two satellite radio services (SDARS) operating in the United States and Canada, Sirius Satellite Radio and XM Satellite Radio. The two parent companies completed their merger (technically the acquisition of XM by Sirius) on July 29, 2008.[2]


I think the lifetime deals are good if you have a portable radio, otherwise I don't think it will follow if you change radios, ie new car or boat.
Funny....every one of the customer service reps I spoke with said it was XM that acquired Sirius. Somehow, it doesn't surprise me they know little about the company they work for.
When I checked out the lifetime deal, I found it is transferrable from one radio to another in case you no longer own the one it was originally purchased for, and wish to activate a new radio. At least that's what I was told by their reps.
I also think the line one rep was trying to feed me about the programming changes being temporary was BS.
Old 11-29-2008, 05:07 PM
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Default Re: XM/Sirius Radio Rant.......

I like my Sirius, but I just don't see them around in 5 years. They're broke.
Old 11-29-2008, 05:47 PM
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Default Re: XM/Sirius Radio Rant.......

Sirius... They restructered the channels and they SUCK! Where is Buzzsaw??? I love AC/DC and Bruce but i don't want to listen to them 24-7!
Old 11-29-2008, 11:13 PM
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Default Re: XM/Sirius Radio Rant.......

Hmmmm..... A lifetime subscription from XM? Let's see now, they are the same folks as DirecTV.

I bought a lifetime subscription for my TIVO from them. I think it was only $300, so it was probably a better deal than the XM subscription, right?
No, maybe not. Last March, DirectTV changed their encoding so the TIVO would not work any more.

Wanna buy a slightly used TIVO? It comes with a lifetime subscription.......
Old 11-30-2008, 01:27 AM
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Default RE: XM/Sirius Radio Rant.......

Same exact thing here... if I wanted to listen to DJ's, I'd listen to the local radio stations. I worked in commercial radio for 15 years. Got more than enough of DJ's and their oversized egos during that time! One of the DJ's on XM-46 calls herself Dusty Road(s)... WTF? Why not Dirty Whore instead?

I've even gone so far as getting on XM's website and looking for a feedback link--. No luck so far. I do know this. Either they get rid of the DJ's, or I'll get rid of my multiple subscription and my yearly renewal is due in December.
Old 11-30-2008, 01:38 AM
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Default RE: XM/Sirius Radio Rant.......

Hey Wolakrab,

Check out this radio. I put one of these in the wife's truck a couple of months ago and it pretty darn cool and the price is hard to beat ($150 from crutchfield). Looks like I may be installing 3 more (my truck and 2 boats). Holds a 2 GB SD chip and at least 8 GB in the USB slot. You can even plug a portable harddrive into the USB slot. Converted my entire CD collection to wav files. Hundreds of hours of music on 10 GB!

http://www.blaupunkt.com/us/7648002310_main.asp
Old 11-30-2008, 05:42 AM
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Default RE: XM/Sirius Radio Rant.......

Looks like it's back to my CD collection, and time to load up the I-Pod.
Apple has excellent customer service

I'm not crazy about the new channel line either. Its not that bad though. Four years ago a bought Sirius lifetime plan for $299.00. It
Old 11-30-2008, 06:22 AM
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Default RE: XM/Sirius Radio Rant.......

i have been a sirius customer for 6 years and don't like the xm channels. our trucks at work have xm and i have never liked it. i hope in time they will get everyone happy. i have had to get used to the change, but unlike some people i am keeping my radio. listen to fm for one hour and you will be glad you have xm/sirius. i tried this weekend IT SUCKED!!!
Old 11-30-2008, 09:45 AM
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Default Re: XM/Sirius Radio Rant.......

I'm glad there's others that feel as I do.

My Sirius has been awesome. I have that radio that I can rewind it up to 40 minutes or so and it's A DREAM!! I am a huge music collector, and I have over 120gb of music, so an iPod isn't an option, but with Sirius I find all kinds of new music to get and I love it.

HOWEVER. I HAVE LOATHED these new stations or whatever in my County Music genre. How bout they take these DJs and "between music" 2yr old type advertising and shove it!!

I want music and NO talk.
Old 11-30-2008, 11:59 AM
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Default Re: XM/Sirius Radio Rant.......

mcc, check out the link in my previous post. absolutely no limit to the amount of music you can store on multiple SD and USB stciks and as I said, you can even use USB, portable HDD's with it. The HDD's are available in at least 500 GB size. I saw that while flipping thru an office depot flyer the other day.

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