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Dell battery rant

Old 10-18-2007, 06:26 AM
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Default Dell battery rant

I bought my laptop about a year and a half ago and for the last 3 month anytime it gets unplugged from the power source it dies immediately. So I call Dell up and the lady from India wanted forty dollars to diagnose my problem. I was astonished that Dell would be as shady as this. I would have figured the diagnoses would be free and I would buy a new battery. I got aggravated that I couldn't understand her and she obviously couldn't understand while I was upset, so I hung up the phone. I will call back eventually, but I am not sure if I'd buy another Dell.

nas
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Old 10-18-2007, 06:48 AM
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Default Re: Dell battery rant

https://www.dellbatteryprogram.com/Default.aspx

Follow that link.
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Old 10-18-2007, 06:53 AM
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Default RE: Dell battery rant

nas130 - 10/18/2007 6:26 AM

I bought my laptop about a year and a half ago and for the last 3 month anytime it gets unplugged from the power source it dies immediately. So I call Dell up and the lady from India wanted forty dollars to diagnose my problem. I was astonished that Dell would be as shady as this. I would have figured the diagnoses would be free and I would buy a new battery. I got aggravated that I couldn't understand her and she obviously couldn't understand while I was upset, so I hung up the phone. I will call back eventually, but I am not sure if I'd buy another Dell.

nas
It happened to my dell, however it is a work laptop and they replaced the battery no questions asked. They didn't even ask for the old one.
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Old 10-18-2007, 07:11 AM
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Default Re: Dell battery rant

Just replaced my battery---they don't last as long as the ones in my boat!
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Old 10-18-2007, 07:57 AM
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Default Re: Dell battery rant

Go to ebay and pick one up. I did that with my wife's HP Pavillion which is ours (not my work Dell) and you'll pay less and get what seems to be an OEM replacement.
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Old 10-18-2007, 11:48 AM
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Default Re: Dell battery rant

Thanks for the help guys!

nas
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Old 10-18-2007, 05:13 PM
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Default RE: Dell battery rant

nas130 - 10/18/2007 6:26 AM

So I call Dell up and the lady from India wanted forty dollars to diagnose my problem. I was astonished that Dell would be as shady as this.

nas
I can diagnose the problem.........Dells suck!


My battery died after a year and my wife's IBM battery will last 3 years.

Ebay a new battery, so Dell doesn't win and buy your next computer from someone else!
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Old 10-18-2007, 05:24 PM
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Default Re: Dell battery rant

i don't know if you will read this but try this. remove the battery from the laptop and reseat it.sometimes things just need to be reseated.
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