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Circuit City screws best employees- Boycott time!!!

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Circuit City screws best employees- Boycott time!!!

Old 03-30-2007, 07:38 AM
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Default Circuit City screws best employees- Boycott time!!!

Circuit City fired 18 percent of it's workforce because they got raises for doing a good job and could be replaced by new employees making less money. CC's customer service already left much to be desired- now it will go down even farther.
I will never buy one more thing from CC. If they really want to save money they should fire everyone in the executive suite and outsource the jobs to Bombay.

Bunch of jerks.
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Old 03-30-2007, 08:21 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

i agree, that company has really gone down hill in the past 10 years. their sales have been sliding since they took the commissioned sales people to salary, then once they start to recover the get rid of the salary people and now want to replace with houly people. you should see the money they waste at corporate it is a joke. it is not the same place that it use to be...it is only a matter of time
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Old 03-30-2007, 08:23 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

If those terminated employees are that valuable, they shouldn't have any problem finding comparable wages in the marketplace.

Circuit City is not what I would call a financially healthy company so these cut backs are probably necessary for its survival. In the 3rd quarter of last year the company's profit margin was $10m on $2.8 billion in revenue.........a profit margin of .3%.......that is not an adequate rate of return on the company's assets. FWIW - I think the remaining 82% of the workforce at CC will be happy they will have a job if these cuts restore the company's financial viability.
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Old 03-30-2007, 08:38 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

Tireless - 3/30/2007 8:23 AM

I think the remaining 82% of the workforce at CC will be happy they will have a job if these cuts restore the company's financial viability.
They'll all be gone too, once the boycott has it's desired effect.

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Old 03-30-2007, 08:52 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

I gave up on Circuit City when they started charging a 15% restocking fee for returns.
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Old 03-30-2007, 09:22 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

Mabe they need to take a lesson from Home Depot. Look what that kind of thinking has gotten them into.
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Old 03-30-2007, 09:24 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

Callous as it may sound, it could be the best thing to happen to those people. It might be the kick in the butt they need to do something besides work at circuit city.
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Old 03-30-2007, 09:32 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

I've been boycotting Circuit City for years but never realized it until now. I've rarely had anythingI didn't buy not immediately have to be returned because it died. I swear I think they sell used or seconded merchandise.
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Old 03-31-2007, 01:48 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

Gosh.........maybe they should go apply at Wal Mart.

Their employees were not very knowledgeable anyway !
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Old 03-31-2007, 09:52 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

Most large big-box retailers are suffering. Revenue is down due to lackluster sales, so they cut payroll...either by reducing hours or employees; I have seen and experienced this firsthand(over 12 years in retail management).
The last time I was in CC it was about a week after Christmas....they had one register open with over 12 customers waiting in line. I put my one item--windshield mount for a XM radio on a counter and walked out, and haven't been back since. The corporate offices are blind to what is happening in the stores until it bites them in the behind....Home Depot is a perfect example of this kind of ignorance. People are getting fed up, and they voice their displeasure with the wallet.
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Old 03-31-2007, 11:29 AM
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Default RE: Circuit City screws best employees- Boycott time!!!

Tireless - 3/30/2007 8:23 AM

If those terminated employees are that valuable, they shouldn't have any problem finding comparable wages in the marketplace.

Circuit City is not what I would call a financially healthy company so these cut backs are probably necessary for its survival. In the 3rd quarter of last year the company's profit margin was $10m on $2.8 billion in revenue.........a profit margin of .3%.......that is not an adequate rate of return on the company's assets. FWIW - I think the remaining 82% of the workforce at CC will be happy they will have a job if these cuts restore the company's financial viability.
Dave, I agree with you that companies have to find ways to reduce their costs and return to health financially. But just once I'd like to see a company make a different sort of decision. Instead of firing their top 18% of productive employees, maybe fire their worst three VPs. This would probably save them the same cost overall (old productive employee salary minus new non productive employee salary = VP salaries + incentives + perks). You definitely need the people making sales. Just a different way of looking at things.


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Old 03-31-2007, 12:08 PM
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Default RE: Circuit City screws best employees- Boycott time!!!

Short the stock. That announcement was a perfect shorting opportunity - a declaration that business sucks now and will get worse in the future.
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Old 03-31-2007, 12:55 PM
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Default RE: Circuit City screws best employees- Boycott time!!!

mole2 - 3/31/2007 11:29 AM

Tireless - 3/30/2007 8:23 AM

If those terminated employees are that valuable, they shouldn't have any problem finding comparable wages in the marketplace.

Circuit City is not what I would call a financially healthy company so these cut backs are probably necessary for its survival. In the 3rd quarter of last year the company's profit margin was $10m on $2.8 billion in revenue.........a profit margin of .3%.......that is not an adequate rate of return on the company's assets. FWIW - I think the remaining 82% of the workforce at CC will be happy they will have a job if these cuts restore the company's financial viability.
Dave, I agree with you that companies have to find ways to reduce their costs and return to health financially. But just once I'd like to see a company make a different sort of decision. Instead of firing their top 18% of productive employees, maybe fire their worst three VPs. This would probably save them the same cost overall (old productive employee salary minus new non productive employee salary = VP salaries + incentives + perks). You definitely need the people making sales. Just a different way of looking at things.

I understand your sentiments mole2....but nailing a few VP's wouldn't impact that company's total cash payroll costs in the slightest. Besides, I have no reason to assume the VP's aren't doing everything they can to help the company compete....and I am quite certain the jobs can not be simply eliminated. Sure, it would feel good to the masses to fire executives but that will not materially change the company's cost structure.

BTW - the announcement involved the highest paid employees, not necessarily the most productive. Their plan is to reduce the overall payroll costs to make a run at surviving. These types of company's are getting hammered by the internet since those competitors do not have to employ the same number of retail assistants and the lease rates for the bricks and sticks of a warehouse is dramatically lower than the cost of leasing retail space in shopping centers.

Candidly, I have no dog in this hunt and if CC and other retail vendors of electronic equipment can not effectively compete with the internet than they are simply spiraling around the drain ....... unfortunately, if all of the store front retailers go out of business the internet pricing strategies will involve higher prices.
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Old 03-31-2007, 01:11 PM
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Default RE: Circuit City screws best employees- Boycott time!!!

Market forces at work. If you read the press release, customers have evolved to the point where they do not need or want commissioned sales people breathing down their necks. CC laid off employees 4 years ago that were making 70-80K a year as floor sales people.

You have to move a lot of TVs to cover those fixed costs.

By the time they come in to buy a Big screen or Pc, they have already researched it on the net and know what they want.

A lot of CC mgt has moved up the food chain over the years. Not necessarily the VPs in the ivory towers practicing their putts.

A bigger concern to me is that the IT department is getting outsourced. But it is all about economics of running a business. I won't boycott a business trying to stay competive. That hurts the employees that are still there. Defeats the purpose of the boycott, doesn't it?
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Old 03-31-2007, 01:14 PM
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Default Re: Circuit City screws best employees- Boycott time!!!

I have bought tons of stuff from CC over the years, but no more!

I bought a digital camera while away from home which developed problems within two weeks of owning it. When I returned home and tried to exchange it for an identical camera (along with buying another just like it for a Christmas gift for the wife) they basically told me to go fork myself. They said I would have to send it back to Cannon for warranty repair.

A month or so ago I went back to CC not having learned my lesson from before. I wanted to purchase a high-end hard drive type digital camera. The salesman showed me a high end Sony as I recall, and I said I would take it. He left to go get one for me, and 20 minutes later returned to say they didn't have one in stock. I questioned purchasing the one on display as I was leaving for the Miami Boat Show in two days, but he said he couldn't sell the display as long as they could still order the same model and have it in the store withing a couple of days. I said, "Bye bye"!

On the way out I passed the Customer Disservice Dept where I had tried to get help on the camera earlier purchased. I told the girl behind the counter what had happened and she paged a manager. I explained I need a camera quickly and didn't have the time to shop around as I knew they had a price match guarantee. He told me he could not discount the display model despite the fact I never asked him to! When I asked him to verify the price match and return policies, he said the price match guarantee would be in effect, but if I broought the camera back for ANY reason, there would be a re-stocking fee!!!

For the last time, "Bye bye Circuit City"!!! Hell, if they won' t give you anything in terms of customer service after the sale, why the hell do I want to pay their high prices when I can shop online and save $$$$!!! I still would have to deal with the manufacturer if a problem arises, so why waste money shopping locally at CC?
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Old 03-31-2007, 03:24 PM
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Default Re: Circuit City screws best employees- Boycott time!!!

I am not an expert on consumer electronics. When I go to shop for a digital camera, big screen TV ect... I want someone to help me who knows what he is talking about. Additionally if there is a problem with what I bought I want customer service to take care of it with a minimal of hassle on my part. Heck I am willing to pay for that. I bet a lot of other people are too. When I hear of a hard working employee being told he is fired because he got some raises it pi$$es me off. If they treat their employees like that what can a poor customer expect?
If CC's business model is to screw the employees and customers I do not feel that there is much of a future for them. If they want to be an internet discount store that is fine. If they want to sell point-of-sale consumer electronics they should have knowlegable, professional sales people and compensate them accordingly with a price structure that supports that business model. The problem is that for the last 15 years or so business's answer to every problem is to screw the employees. This is going to come back to bite business in the arse. The cadre of senior blue collar employees who can say "No, we tried that in 1988 and there was a problem so we did this." dont work there any more. It is bad enough that a crummy Co. like CC is doing this but for the love of God am I the only one worried about our manufacturing sector?
"Market forces" are at work. What will happen if we are attacked at our ports? LA, NO, Chas......If one of our ports is shut down what the heck are we going to do?
Sorry for the rant. I have been self employed for 20 years because I promised myself I would never again be at the mercy of a big company. I have had to roll coins so my kids could have lunch money but it was all up to me. What set me off was an interview with a CC employee with 20 years with the company. He did everything he could to make the company work and got fired-For doing a good job. CC sucks.
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Old 03-31-2007, 04:12 PM
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Default Re: Circuit City screws best employees- Boycott time!!!

WTF over - 3/30/2007 8:24 AM

Callous as it may sound, it could be the best thing to happen to those people. It might be the kick in the butt they need to do something besides work at circuit city.
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Old 04-01-2007, 08:25 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

[
[

I work a little retail just for something to do at a big national retailer(retired), and it seems they do not even care how good or not so good the employees actually are, it does not make a difference if they screw up or not, as long as it does not really effect the store and they do not reward the good employees for a job well done. Now I'm not saying that the immediate level bosses do not care but the corporate does not seem to care a whole lot, it is simply the bottom $$$$$$ line that counts but that is Retail in motion. I know that entry level positions are probably considered throw away jobs by both employees and corporate level managers but there are a lot of good people working for minimum wage who work hard and deserve more but that is not going to happen. Some low level employees are happy just to have a job and benefits package and some times that is under fire by cutting there hours when things are slow, other want to move up and make more money, unfortunately these higher pay jobs are few and far between. Maybe the statement made above would be a wake up call to go get some more schooling or a trade.
UOTE]cgrand - 3/31/2007 5:12 PM

Callous as it may sound, it could be the best thing to happen to those people. It might be the kick in the butt they need to do something besides work at circuit city.[/QUOTE]

[/QUOTE]



Funny I was talking with one of our better workers and brighter people, a young guy, I ask him if he was staying at the store, he said he wanted to go get his GED so he could get into some other schools but had to pay off some stuff before he could pay for the classes. I ask him what it was, he said, his radio in his truck went out and he had to get a new one, the new one cost him $1500 but he could not be with out his radio no matter what(radio is worth more than truck). So I said seems to me you have your priority's mixed up and he said the radio was more important to him than than a better potential job. Oh well I said that is your decision but the longer you wait the harder it will be to finish the stuff that was free and cheap now(schooling) I would hate to say but that is kinda a view of many of Americas youth, many of these people are good and responsible but just seem to march to a different drummer, for lack of a better word, than many of us did years ago.

I hope I did not get on a soap box if I did sorry, when your my age your allowed 5 mistakes a year.


Q
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Old 04-01-2007, 08:27 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

Beginning of the END
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Old 04-01-2007, 09:07 AM
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Default Re: Circuit City screws best employees- Boycott time!!!

Not many electronics and appliance retailers have been as succesful as this company http://www.pcrichard.com/home.jsp there a local company here with 50 stores through out Long Island, the 5 boros, NJ, uostate ny and CT
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