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IT Q. Chromebook WIFI

Old 04-10-2021, 05:11 AM
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Default IT Q. Chromebook WIFI

Both Chromebooks are not working with NO Internet message. My PC right next to it IS getting a signal and working. Have made no changes to the Chromebooks -

Any thoughts


Thanks
Old 04-10-2021, 05:29 AM
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Old 04-10-2021, 05:31 AM
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I am a Chromebook user but haven't run into that situation. I would do the following steps checking connection after each step
- Restart Chromebook
- Go into network setting and "Forget" your network. Resign back into it
- Check For Updates. There was a new one for mine a day or 2 ago
- Powerwash your Chromebook aka Reset
Old 04-10-2021, 07:28 AM
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There was a version of Chrome OS that had an issue with some wifi setups, so this "error" was common.
A little more info on your wifi at the house will help point a finger if you find this occurs often.
Ensure ChromeOS is updated on the Chromebooks.
Old 04-10-2021, 08:47 AM
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Originally Posted by YeOldeStonecat View Post
There was a version of Chrome OS that had an issue with some wifi setups, so this "error" was common.
A little more info on your wifi at the house will help point a finger if you find this occurs often.
Ensure ChromeOS is updated on the Chromebooks.
Thanks - I just went to settings and update software and it tells me I am not connected to the intern so connect to the internet. Well, yes that is my problem.

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