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CA Anti-Virus Software Any Good?

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CA Anti-Virus Software Any Good?

Old 01-27-2007, 02:40 PM
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Default CA Anti-Virus Software Any Good?

Is CA brand of anti-virus software is any good? Apparently it is the only virus s/w with a money guarantee to pay a 3rd party to repair any part of the computer damaged by a virus that gets past there anti-virus detection and filtering.

Any CA users in THT land? Any comments about it’s functionality, drag on sys resources, etc?

http://shop.ca.com/



NOTE: I DO NOT WANT TO KNOW WHAT ANTI-VIRUS S/W YOU ARE USING!!! I want to know specifically about CA brand.

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Old 01-27-2007, 03:38 PM
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Default RE: CA Anti-Virus Software Any Good?

CA's is ok, but nothing spectacular.

Their "guarantee" is specious.

It covers only hardware damage. (See: http://shop.ca.com/STContent/Warranty/tc_av.aspx)

A virus is not going to damage the hardware on your computer, with VERY rare exceptions. It will damage the software loaded on it, but that is recovered by reloading the operating system and applications in the worst case (assuming what gets damaged can't be fixed "in place"; it frequently can)

The exception is that an old CRT monitor can be physically damaged by applying an incorrect scan rate signal to it. LCD panels are immune to this, and of course most computers nowdays have LCD panels. In addition few viruses, no matter how destructive, are going to tamper with your video scan rate.

Second, adware, spyware and other nefarious things that you might pick up (other than "viruses") are explicitly excluded.

Yet those are the most prevalent cause of system malfunction, and if you're not skilled at determining which is which, you'll find out only after you try to make a claim and end up being refused - and stuck with the bill from the service provider.

The remainder of their warranty covers the time required to reformat your drive. Of course you can do that yourself in about an hour just by booting your recovery CD. At most, this is worth $50-100 for a skilled computer technician's time - although why you'd pay someone to stick a recovery CD in your drive (instead of doing it yourself) remains to be seen. And note - their "guarantee" specifically EXCLUDES time required to reinstall and reconfigure any of your software (other than the operating system!)

IMHO its a worthless "guarantee."

As for the software itself, its decent. Better, however, is the pair of Windows Defender (free download from Microsoft) and AVG Free Edition (free download from AVG for home computer users.)
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Old 01-27-2007, 03:39 PM
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Default Re: CA Anti-Virus Software Any Good?

I used them when I had Time Warner Cable's Internet in NYC. It worked great for me.

A friend of our family has worked for CA for a long time as well. It's a reputable company.
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Old 01-27-2007, 05:41 PM
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Default Re: CA Anti-Virus Software Any Good?

I’m asking specifically about CA because Tiger Direct has the anti-virus for $10 after rebate, and the CA internet suite for $80 with $80 of rebates…i.e., FREE!!! Only thru the end of the month, rebates only for purchase thru Tiger Direct. My Trend Micro anti-virus just expired so I was thinking of snagging the CA suite and loading only the anti-virus s/w. Hey, free anti-v for 1-year.


Bitefish – thanks for the overview of the warranty. I was aware of it but hadn’t read it. Yeah, looks like it is toothless.
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Old 01-27-2007, 06:13 PM
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Default RE: CA Anti-Virus Software Any Good?

Well, if you're looking at this simply as an economic issue then why not get AVG + Windows Defender, get both spyware and anti-virus protection, and pay nothing - not as a gimmick, but "for real".

"After rebate" is often a scam. MANY times the rebate never comes.... HP owes me $100 on a new printer from a couple of years ago - they got their required documentation, they claim it was never sent, I have proof of mailing but of course not what was in the envelope AND the original UPC code (which they required) is, of course, at their location.

I ran CA's software for a while. It works reasonably well. When it came time to beg me for a renewal (and some money), I unloaded it and went to AVG. CA not long ago had a "free year for personal users" deal, which of course is hard to beat - it was downloadable and required no rebate monkey business.
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Old 01-27-2007, 06:43 PM
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Default RE: CA Anti-Virus Software Any Good?

Bitefish - 1/28/2007 3:13 PM

... CA not long ago had a "free year for personal users" deal, which of course is hard to beat - it was downloadable and required no rebate monkey business.
I think I saw that on their website as a promotion for Windows users only; 1-yr free anti-virus and anti-spam or something like that.

I just checked and Consumer Reports put CA in 11th place (rated 57) out of the 12 products they tested, only PCTools (rated 41) was worse. BitDefender was the best anti-virus (rated 87) of those they tested. I have heard of AVG but it is was not reviewed by CR. Is AVG a resources hog?
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Old 01-27-2007, 07:32 PM
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Default Re: CA Anti-Virus Software Any Good?

Is AVG a resources hog?

Not at all. I'm running CA on this machine and have run it since it was a freebee, quite a long time ago. I run AVG on three other machines(2 are laptops). AVG has stopped a download dead because of a virus. I switched years ago from McAfee and Nortons because of your same concern. RESOURCE HOGS1
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Old 01-27-2007, 08:25 PM
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Default RE: CA Anti-Virus Software Any Good?

Exactly.

AVG is quite lightweight in terms of resource consumption. As others have said. Norton's is a PIG.

Symantec (Norton's "parent") is also known for interfering (actively!) with competing software. Specifically, SpyBot's authors have documented that if their code is on a machine Symantec's will insist you remove it. Nice eh? NOT! Spybot is one of the better registry "condoms" you can run!

I have NO Symantec anything on my machines any more. For backup/imaging I use Acronis, which works better than Ghost and doesn't have their STUPID "activation" crap that will hose you if you need to reload it too many times (gee, you bought it to keep you safe if your machine blows up, right? So once it does, you'd think you should be able to keep using it, yes? That's what I thought.)

AVG has proven itself here - the free edition has stopped several viruses, and I've yet to see an infection that has gotten through it. That doesn't mean it can't happen - it can - but that and Defender seem to work REAL well.

Even more impressive, a friend of mine brough her laptop over that had 9,000 (!) infected files on it. I loaded the free AVG version on it (from a CD!) and it got rid of all but three. Windows Defender got the last three. Her machine was SO screwed it wouldn't even connect to the Internet..... that's pretty good....
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Old 01-28-2007, 09:36 AM
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Default Re: CA Anti-Virus Software Any Good?

I prefer Avast. Its free for personal use, lightweight, and hasn't ever missed anything for me.
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Old 01-29-2007, 04:39 PM
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Default Re: CA Anti-Virus Software Any Good?

BuckTales - 1/29/2007 6:36 AM

I prefer Avast. Its free for personal use, lightweight, and hasn't ever missed anything for me.
Well, I've decided agaist the CA product, so why do you prefer Avast? What is there about that product's function that you like? Anything Avast does that the others don't do?


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