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Let me tell you about my morning...

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Let me tell you about my morning...

Old 01-25-2007, 04:13 PM
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Default Let me tell you about my morning...

Backing up a bit -- we started a load of laundry last night before going to bed, as we often do.

Woke up at 4am to adjust the thermostat and I hear something making a machine noise. I went out into the hall and I first heard 'squish' and my feet were wet. I turned on the lights and the entire first floor of the house had about 1+ inches of standing water. The washing machine was STILL churning away, 6 hours later, completely full of water.

The best part? That 1inch of water was over my 1-week-new exotic hardwood floors.

Spent the next 4 hours sweeping water outside, wet-vac'ing everything, and going through every towel in the house. Called the insurance company and they sent out a water damage restoration company. Now I've got 8 large dehumidifiers and 25 industrial fans going in the downstairs -- and will have those for the next 4-5 days. They sprayed some anti-microbial stuff to try and stem any mold. I know I might have to kilz and repaint and touch-up some areas, but I hope I won't have extensive drywall damage, etc.

I could buy a nice used small boat for what it is going to cost me to dry out the house. Hopefully we'll save the floors, although one board is already bubbling a bit.

My lesson learned? Go for a much lower deductible. I had a 2% deductible thinking I'll rarely, if ever need to file a claim. Now the cost to dry out is just under my high deductible and it'll come from out of pocket.

Oh yeah, I also bought a new washing machine today.

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Old 01-25-2007, 04:34 PM
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Default RE: Let me tell you about my morning...

Wow. Sorry to hear about your really bad day. Did the hose that connect the washing machine to the faucets split, or was there something inside the machine that broke? I'm always after my wife to turn the valves off when she's done wahing, because many years ago, my cousins family came home from a weekend on their boat, and the house was flooded.

You guessed it; the valves were left open and the hose to the water faucet had split. Water poured into the house for 2 days!
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Old 01-25-2007, 04:45 PM
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Default Re: Let me tell you about my morning...

That sucks! I replaced the water lines on the W&D a few years back....with braided 2200 PSI. We never do laundry unless we are awake and home. Sorry you had a tough morning. Next house will have a sloped floor and drain built in the utility room.
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Old 01-25-2007, 04:47 PM
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Default RE: Let me tell you about my morning...

Ouch...I remember when I built my house, maybe 6 months after we moved in, I hear water running late at night. I go around to the bathrooms and kitchen, nothing running...

Open the basement door, and a STENCH hits me...we had connected to the sewer line the same week we completed the house....but theres raw sewage running out of the utility sink and washing machine drain in the basement...call the utility company, they say call a plumber cause it may be be OUR sewage line...but if it isnt, they will pay the plumber.


Turns out the sewage line running back of our house got clogged with tree roots and grease, and our house was the closest upstream. But the utility company did clean out our basement. There was literally nothing down there but the washer & dryer at the time, so nothing was ruined. They also send a crew around annually to run a remote camera thru the line and check for roots & stuff....
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Old 01-25-2007, 04:58 PM
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Wow, that stinks. With your new washing machine - install one of these



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Old 01-25-2007, 05:07 PM
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UPDATE:

Just walked the adjuster and the appliance guy out of the house. The insurance company wanted them to do a post mortum to find out what exactly failed. Depending on the cost, they may go after GE to recoup some of the money. Turns out there is a pressure-switch that controls the size of the load you're running -- small/med/large. Well the switch failed so it never told the machine to stop putting water into the unit. So it overflowed the 'bucket' and poured down the inside of the thing and out onto the floor. The supply lines were fine.

I did buy a new unit -- this old one is 8 years old and has been always cursed. And I bought a pair of stainless steel supply lines for the new one.

The adjuster seemed to be a good guy -- (PS, if you have USAA, you know what I mean -- they treat you right). He recommended, as good measure in the future, that you should get a new dishwasher every 3 years, a new washing machine every 5 years and change out your icemaker line every 1-2 years. He said that will eliminate most of these problems from occuring for the average homeowner. The cost of these over 3-5 years will be cheaper than most of our deductibles

The hard part is that not only were the floors a week old, we only moved into the house 3 weeks ago. While the house was 5 years old, it was in GREAT shape and showed brand new. Now the baseboards need some work!

Oh yeah, I'm going to lower my deductible as well.

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Old 01-25-2007, 05:14 PM
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I would still install the automatic shut off valve shown above. Also, I would install the new unit in a pan.
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Old 01-25-2007, 05:16 PM
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That's ashame! I always turn off the water to the washer before going away on a trip but would never think to check the hoses. Thanks to your sharing this incident with us, I will now put it on my "to do" list!

And I thought I had bad luck....My gas clothes dryer wouldn't heat! A couple of nights ago my wife was drying a load of laundry and it ran all night never turning off! Somehow it affected the timer and when we woke up the next morning there was an electrical smell in the house. What was scary is that the smoke detectors didn't go off until well after we discovered the source of the smell! The motor was overheating. Fortunatly the repair only came to $90.00.
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Old 01-25-2007, 05:35 PM
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msheppard13 - 1/25/2007 5:07 PM

He recommended, as good measure in the future, that you should get a new dishwasher every 3 years, a new washing machine every 5 years and change out your icemaker line every 1-2 years. He said that will eliminate most of these problems from occuring for the average homeowner. The cost of these over 3-5 years will be cheaper than most of our deductibles
Add the toilet supply lines to that as well. One of the worst claims we ever paid was a toilet line that broke on the "last flush" as the couple left on a week long vacation. It ran from Sunday until Wednesday afternoon until a neighbor happened to see the water running out the side door and down the steps.

msheppard13, hope everything goes well with the claim.
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Old 01-25-2007, 06:14 PM
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Be aware that it may take weeks for your exotic hardwood floors to "cup" from the moisture. The voice of experience...mine was a dishwasher
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Old 01-25-2007, 06:53 PM
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coastboater - 1/25/2007 6:14 PM

Be aware that it may take weeks for your exotic hardwood floors to "cup" from the moisture. The voice of experience...mine was a dishwasher
I'm sure you're right. Question though, ours is glued down to a concrete slab. Coming from S.C., were your's nailed to a plywood subfloor? That might make a difference.
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Old 01-25-2007, 08:12 PM
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Default Re: Let me tell you about my morning...

The exact same thing happened to my sister 20 years ago. She had a Kenmore washing machine, filled up all night long. Her sunken living room was really sunk. Do you guys have any idea how much water a living room couch will soak up?

I learned a valuable lesson from her misery, never ever never leave the washer or dryer going when you go to bed or when you leave your home.

As from changing all those appliances and water lines every couple years. In my opinion if they were/are installed correctly with the proper materials in the first place, you run a good chance of causing a problem messing with the things that often.

If you got the water out and started drying the place out with dehumidifiers right away, you might get lucky with that floor.
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Old 01-25-2007, 08:21 PM
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Default Re: Let me tell you about my morning...

RI Builder - Please provide a link for that device.

Why isn't standard to install a floor drain where laundry equip is located ? Seems like an inexpensive (during contruction) solution to a potentially disastrous situation
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Old 01-25-2007, 08:23 PM
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Sorry to hear that.... Those new floors... I'd be a basket case already.... You just reminded me to call and have a few things done at my house. The wind chill is single digits tonite at my place in Joisey, hope I winterized it right!.....

R.I. ...... What is that you are showing for the washer hose bibs?
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Old 01-25-2007, 08:35 PM
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Default Re: Let me tell you about my morning...

I heard about that as well today. It's a pressure valve that shuts off the water at the supply when it detects something it shouldn't. (I'm not sure how correct I am in that description).
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Old 01-25-2007, 09:55 PM
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Default Re: Let me tell you about my morning...

I know some people shut off the water supply where it enters the house just to be safe when they leave the house for more than a weekend (but you must shut off circuit breakers to electric hot water heaters in case it empties). It is well worth changing washer hoses every couple of years or going to the steel ones.
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Old 01-25-2007, 10:57 PM
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Elusive - 1/25/2007 7:21 PM

RI Builder - Please provide a link for that device.

Why isn't standard to install a floor drain where laundry equip is located ? Seems like an inexpensive (during contruction) solution to a potentially disastrous situation
The pan is code in some areas of the country.
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Old 01-26-2007, 06:53 AM
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SO SORRY to hear about your mornin', msheppard13~!!! Yikes.....

However, thanks for sharin' your experience so that the rest of us can learn from it. I know that we don't run any kind of appliance unless we are AT HOME to watch it, but we DON'T turn off the water/breakers/etc. when we go on vacation. Maybe we should....

Look at the bright side ~ at least no one drowned.....

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Old 01-26-2007, 08:11 AM
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To answer a few questions, and I do apologize because the picture I posted does not include all the components (I pulled it off my hard drive).

The device is an automatic shut off/leak sensor. It comes with one sensor (the piece not shown), that you put at the base of the washer. If the machine leaks, once water rises above the sensor, the device automatically shuts off the water at the supply lines, thus limiting your damage exposure to only the water currently in the machine. Also, you can add additional sensors above and beyond the one.

"Why isn't standard to install a floor drain where laundry equip is located ? Seems like an inexpensive (during contruction) solution to a potentially disastrous situation"

Good question and it should be. I would estimate that 90% of the homes I build have W/D units on the second floor. I always install a pan, with separate drain, and an automatic shut off with 2 or 3 sensors.

Edit: Here is a leak to one.

http://www.plumbingstore.com/clother...seshutoff.html
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Old 01-26-2007, 10:07 AM
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Default Re: Let me tell you about my morning...

msheppard13,

Me personally; let's assume the floor dries out and looks good - I Still wouldn't sign off on that floor for a good year at least!!!!! Seasonal changes can do funky things to wood.

Next off, if the wood floors were glued down therefore some sort of mastic was used......how true is the mastic and it's bond after it's been exposed to 5 days of water?

Next off, mastic would have been applied by some sort of notched trowel, therefore these undulations in the mastic will provide voids for water to sit and possibly mold to develop.

Next off, since the hardwood floors are glued down you'll have zero means to inspect the concrete floor the wood floor is laid on. Depending on the batch of concrete poured you could get spalling of the concrete from the water......you'll only find this out possibly years afterwards because of loose flooring. Then you won't know if it's the mastic let go or the concrete has spalled! Either way your floor will have a soft spot to it which could possibly buckle and cup.

Nope, do not sign off on that floor!!!!!

Oh, I sent you a PM.
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