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Is 2 hrs too long to wait for a Dr. Appt?

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Is 2 hrs too long to wait for a Dr. Appt?

Old 09-28-2020, 11:30 AM
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Default Is 2 hrs too long to wait for a Dr. Appt?

Wife sat in the Dr's office over 2 hours today. She had a 9:45AM scheduled. They left her sit in a paper gown for 2 hrs. Dr. didn't see her until 12:00. This isn't any world renown brain surgeon or such. Just routine gyn exam.

Maybe I am being a Karen, but this to me is abusive. Is there any other profession that can get away with this type of customer service?

What's the longest you have ever waited for an appointment you scheduled a year in advance?
Old 09-28-2020, 11:33 AM
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Hell yes!!!!!
Old 09-28-2020, 11:35 AM
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My parents used to take my brother and I to an eye doctor that was routinely that long of a wait. In at 9, out by 1. Me? Do that to me one time and it is probably the last time I'll go to that doctor.
Old 09-28-2020, 11:35 AM
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Jeezus. I'll wait about 30 minutes and leave. I understand that things come up but two hours seems to me to be a matter of overbooking, especially since it was scheduled last year.
Old 09-28-2020, 11:38 AM
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I WOULD BE PISSED.

I had an appointment scheduled for 8:00am on a Monday . First one.
I was in the room at 7;50. heard the doctor out chit chatting with the nurses about their weekend.
He came in the room at 8;40. and apologized for being late.
I asked him if he really was sorry. He was taken back . I told him that I had been listening to the conversation he had., he looked pretty sheepish.

It was my last appointment with him.
Old 09-28-2020, 11:38 AM
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Absurd. I had a GP that did that was infamous for that and I would absolutely walk out if I had not been seen within 30 minutes of my appointment. When I first started with him as a young adult, I waited 2:45 once. I had an acquaintance that supposedly sent the doc a bill for his wasted time after 3 hours in the room. Obviously, it was never paid but it started a conversation.

He never got better but he eventually retired. The new guy is more punctual and sticks to the 15 minute time slots.

As a GC, if I cared about others time as little as he did, I would be homeless. The hell of it was that I went to school with his sons and he is phenomenal guy as I have known him for years.
Old 09-28-2020, 11:44 AM
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that is too long.

we go to a world renowned Dr once a year. While we are there all day, the time between seeing different Drs and assistants is fairly low.
Old 09-28-2020, 11:47 AM
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My wife has a somewhat rare eye condition. A 2 hour wait to see her doctor would be a dream. The drive is an hour each way. I've calculated that I've waited well over 80 hours on them since she started going about 5 years ago.
Old 09-28-2020, 11:48 AM
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My primary doctor takes between 1.5-2 hrs. He saved my life so I kind of accept it. Not sure why they can't schedule appointments better.
Old 09-28-2020, 11:50 AM
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Did she ask why the long wait? Did the Doc apologize.
Old 09-28-2020, 11:55 AM
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it does no good to complain to anyone but the Dr
Old 09-28-2020, 11:56 AM
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he could have had urgent issues pressing with other patients pushing his day back, that happens!

its not an excuse, they should have offered for her to reschedule once they realized he was going to be later than acceptable!
Old 09-28-2020, 11:59 AM
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Was it a GYN, or OB/GYN she was seeing? Been in the room with my wife twice during a pair of high risk pregnancies where the dr. was tied up with her much longer than expected with pregnancy related stuff. Not that it's ever fun to be the one waiting and they should have definitely addressed such with your wife...but I would think just because there is a steady flow of pregnant women passing through that type of practice and all that goes along with that, it is likely a practice type where it happens more often than others. Could have also been emergency deliveries at the hospital. Got pushed back once from morning to afternoon because they literally ran out of dr.'s at the hospital to handle all the folks having babies that day. In that case they did call.
Old 09-28-2020, 12:00 PM
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Holy shit, two hours. I would have left after 30 minutes. I'm luckily and very glad I belong to a Concierge Medical Practice. I pay them $1200 a year. Thats gets me appointments when I want it. I've never waited more than 5 minutes.
Old 09-28-2020, 12:03 PM
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i always look at it this way, with any appointment:

What would their response be if you showed up two hours late? I am betting they would require you to get back in line and pay a fee for missing your appointment.

it is too long. I would send the practice manager a polite email.
Old 09-28-2020, 12:04 PM
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Clearly 2 hours is too long. Take it up with the practice/doctor.

My personal cut-off is 30-60 minutes depending on the doctor.

I will not wait inside due to covid. They should call you when ready to be seen and go straight into exam room. Wearing mask at all times.

That said OBGYN's have a bit of a tough act to juggle... they could've had an emergency surgery they had to perform or deliver a baby. Some times appointments are scheduled with on-call doctors. If that is what happened, your wife should ask when making the appointment or before coming in if its with the on-call doctor. Some OBGYN offices simply have to cancel and reschedule but perhaps a surgery was being wrapped up or baby delivered and OBGYN was on way from hospital? They should've been more transparent though....

I have had a couple good docs that always ran late. So before my appt, I would call, ask how far behind the doc is, they might say an hour, or we'll call you, so I'd just come an hour later, walk right in and be seen. You can usually tell if running late is a common occurrence by reading the reviews online.
Old 09-28-2020, 12:04 PM
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Send him, or her, a bill.
Old 09-28-2020, 12:07 PM
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Depends, I donít go to the Dr. much so when I do itís normally for a pretty pressing issue, that, combined with my hectic travel schedule means that Iíll wait longer than Iím happy with.

if it was something routine or my schedule was more flexible, Iíd walk after an hour.

I always try to get the first available appt. in the morning. I understand why it happens, and always am polite with the staff as they donít have any control of the Drs scheduling or lack of promptness. Every time I sit in a drs waiting room Iím amazed at the crap those poor people have to put up with.
Old 09-28-2020, 12:08 PM
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Used to go pretty regularly to several NYU medical practices in NYC - all over the city - all different specialties. Think huge waiting rooms with lots of Drs. there. Never waited more than 15 minutes at any of them.

My GP came out one day and said we have run out of exam rooms. We can use my office to go over your lab results and discuss treatment. Don't want to keep you waiting just for a room. They used the Mychart app so I already knew the results just needed a plan. The Mychart app also tracked all of my history so filling out paperwork at a specialists office was gone and the Doc already could see any of the pertinent info.

I know lots of Docs operate in small offices and not part of a big system, but damn, 2 hours in a gown in an exam room is the extreme and should not happen anywhere.



Old 09-28-2020, 12:16 PM
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I arrive 20 mins ahead of time as a courtesy and to be possibly seen earlier than scheduled appointment.
I also tell the receptionist that I respect their time so please respect mine. Once 20 minutes has past the appointment time I ask when will the doctor see me. At 30 minutes past appointment time I usually leave.
Ive found showing up early with all paperwork in order works well. I can get plenty done on my iPad in the waiting room, but no way am I waiting an hour .

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