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New Lenovo Laptop (no internet)

Old 09-26-2020, 10:22 AM
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Default New Lenovo Laptop (no internet)

Brand new E15 Lenovo, it will not find any WiFi networks. I just did a network reset and turned off the anti virus that came with the computer, still nothing. I’m at wits end. On the network & Internet tab it doesn’t even have WiFi in the list of options. Just status, Ethernet, dial up,vpn, airplane mode, Mobil hotspot, proxy
Old 09-26-2020, 10:27 AM
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Lenovo Support:


If you cannot see the wireless icon, your Wi-Fi adapter may not be correctly installed or may be disabled in the BIOS. Enter the BIOS and enable Wireless LAN. Then go to support.lenovo.com and download and install the latest wireless LAN drivers for your PC model. Alright, now you can see the icon, but is Wi-Fi really turned on? Click the icon and make sure Wi-Fi is switched on and Airplane mode is switched off. In Windows 7, right-click on the power icon, select Windows Mobility Center, and then click Turn wireless on.
Old 09-26-2020, 10:28 AM
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Check in device manager and see if the drivers are missing for your wi-fi and bluetooth. To access device manager just type it in the search box at the lower left side of the screen to quick access it.
Old 09-26-2020, 10:56 AM
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Yes, they r installed. I tried about everything in the Lenovo support website. Airplane mode has been switched repeatedly. It says no connections r available.
Old 09-26-2020, 12:38 PM
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Some laptops have a switch/button to enable/disable WIFI?
Old 09-26-2020, 12:53 PM
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??? Do you need that little dohicky thing to stick in the USB port (a transmitter/ receiver of sorts)?
Old 09-26-2020, 12:59 PM
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No suggestions here but it's a shame that you have to be doing anything to get wi-fi on a brand new laptop.
Old 09-26-2020, 01:06 PM
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My wife has a lenovo and there is a small almost hard to notice little button that turns it on/off.
Old 09-26-2020, 01:29 PM
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What Joe said. Above the row of numbers, see if the little light is lit on the antenna looking icon (I think antenna looking).
Old 09-26-2020, 01:58 PM
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I bought a new Lenova and had it less than a week. Started powering off on its own, did a little research and discovered it was a common problem. Returned it and bought the MacBook Pro, not the first problem in 5+ years of ownership.
Old 09-26-2020, 02:02 PM
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Maybe 'fn' + 'f5' ? https://pcsupport.lenovo.com/us/en/p...tions/ht500407
Old 09-26-2020, 02:11 PM
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Bottom right could have a wiffi button.

If not. Click start goto settings. In the top search type Turn Wireless Devices. it should pop up with an option to turn it on or off.

If not verify your wireless isn't a yellow bubble and be sure the device is physically there and on. Hold windows button your keyboard hit X then goto device manager. Under network devices
Old 09-26-2020, 02:14 PM
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Also windows + x then network connections then wifi verify that is all good.

Also FN + Printsceen will also turn off your wireless. If its not print screen look for a little wifi on your F keys

Edit: from post above sounds like its F5
Old 09-26-2020, 08:12 PM
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Good luck. Wife has a Lenovo and it is a constant battle of reinstalling Bluetooth and WiFi drivers.

monthly ocurrence
Old 09-27-2020, 03:10 AM
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I guess Lenovo must have taken a dive. I have 2 older Lenovo desktops and a older Lenovo laptop and all are rock solid.
By older, I mean 3 to 4 years.
Too bad for them.
Old 09-27-2020, 04:16 AM
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I have one. JUNK! Screen freezes, black screen, 4 mos old, letters on keys wearing off. It's as slow as old dial up.
Old 09-27-2020, 04:43 AM
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I guess they REALLY did a flip-flop...
Old 09-27-2020, 06:28 AM
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I just bought a pad and it it great. No problems.
Old 09-27-2020, 11:41 AM
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Still no luck, I have tried everything here listed +more. Really frustrating, I paid 1300 bucks for it. My computer IT friend is coming by to watch football and I will update this thread once he looks at it. I hope I am just a dumbass and it is something simple.
Old 09-27-2020, 11:44 AM
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Originally Posted by 20chap04.1 View Post
I bought a new Lenova and had it less than a week. Started powering off on its own, did a little research and discovered it was a common problem. Returned it and bought the MacBook Pro, not the first problem in 5+ years of ownership.
That's me. I divorced Microsoft/Windows about seven years ago. Great decision. If this were an Apple you could take it to the local Apple store or call Apple support and talk to a real person who speaks English!

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