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Old 12-26-2006, 09:52 AM
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Default Computer Guru's

I ran an update for service pak 2.0, and ever since, the speakers, and all sounds for that matter, are dead. It is as if someone removed the sound card from the computer. In the control panel, any option relating to volume, or sound devices is completely grayed out.

Running windows XP.

Any ideas?
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Old 12-26-2006, 09:59 AM
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Right click on you "My Computer" go to "Manage" go to "Device Manager" in there see you have any errors for the sound card or drivers relating to sound.
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Old 12-26-2006, 10:49 AM
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I had the same problem, installed a s/w update and it took out the DVD-R/W as if it wasn't there.

You might try removing the sound card application from the [device manager] and restarting your computer. With the application removed a restart causes win xp to find new hardware and it should automatically reinstall the drivers and bring that application back to life. That's how I fixed it on my machine. Actually pretty easy.

Good Luck.
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Old 12-26-2006, 11:27 AM
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Ahhh, the many arms of THT strike again. Turns out that you were both correct.

I checked the drivers as indicated and had an error message and had to re-install the driver.

Still no sound after re-booting

I then uninstalled the device and re-started and the "new" hardware was recognized. I now have sound again.

Thanks Captain Rick/NC and Eyeball.
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Old 12-26-2006, 11:31 AM
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I'd do as eyeball said.

When setting up a new computer Service Pack 2 was supposed to be the "second software" installed on the computer, this order was so things didn't get all screwed up. Since you are downloading an update the order of things on the computer is now all screwed up.....it is the nature of the beast.
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Old 12-26-2006, 05:07 PM
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SP2 does that with drivers, Glad I could help...somewhat. Those drivers are touchy...DO NOT go to Vista yet. I am still running 2000 on my desktop at work and at home, XP at work on my laptop ( Also Server 2003). We're you able to install the drivers through device manager?
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