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Any Feedback - Carvana "Firm Offer"

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Any Feedback - Carvana "Firm Offer"

Old 01-24-2020, 05:08 AM
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Default Any Feedback - Carvana "Firm Offer"

Has anyone ever sold a car to Carvana? My Dad has been told he should no longer drive (an ordeal in and of itself). They are looking to sell one of their cars, and have asked me to help. It is a 2015 Honda Civic EX, silver with 20K miles. I do not have the time to deal with selling privately and I don't want them to deal with that. But of course, they are "frugal" and want to maximize $$

I have researched online and it appears that the private party value is between $10K and $11K and trade-in/wholesale approx $8500 to $9K.

I completed one of those "Instant Offers" on Carvana and it came back at $13,527. To me that sounds too good to be true for a "hassle free - hit the button and we will come pick up the car" deal. Obviously, subject to their eyes on the vehicle/verification of the facts represented, etc.

Anyone ever dealt with them for a a similar deal? and dealings with them at all?

Your feedback would be appreciated.
Old 01-24-2020, 05:25 AM
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I sold a car to Carmax about 5 years ago and got more than I expected. Just be sure the specs were exactly the same when you submitted the offer request and when you researched the value.
Old 01-24-2020, 05:32 AM
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I traded in a truck to buy a newer model from Carvana. They brought my truck in from around 400 miles away and picked up my old beater on the day they said they would. It was a very smooth transaction. They even gave me a few hundred back because there was a couple hundred miles more on the odometer than advertised after they pointed it out.

I have put both my wife's and my vehicle in their trade-in offer calculator a few times while window shopping what they had on their site and the offer was always a few K under the going rate.
Old 01-24-2020, 05:37 AM
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Originally Posted by THT Mod 7 View Post
Has anyone ever sold a car to Carvana? My Dad has been told he should no longer drive (an ordeal in and of itself). They are looking to sell one of their cars, and have asked me to help. It is a 2015 Honda Civic EX, silver with 20K miles. I do not have the time to deal with selling privately and I don't want them to deal with that. But of course, they are "frugal" and want to maximize $$

I have researched online and it appears that the private party value is between $10K and $11K and trade-in/wholesale approx $8500 to $9K.

I completed one of those "Instant Offers" on Carvana and it came back at $13,527. To me that sounds too good to be true for a "hassle free - hit the button and we will come pick up the car" deal. Obviously, subject to their eyes on the vehicle/verification of the facts represented, etc.

Anyone ever dealt with them for a a similar deal? and dealings with them at all?

Your feedback would be appreciated.
curious to see how this thread goes. I too am curious. You’re a good son. Good luck with Dad. Been there too.
Old 01-24-2020, 05:39 AM
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My sister-inlaw bought one though them, and traded in a Carola. Trade value was surprisingly high. Driver had a quick checklist he went over when he was picking up the car, and everything went extremely slick.

She lives in Charleston, and was evacuated to our house at the time. Said evacuation was going to delay the deal by a week or so. Carvana inquired if they could just do the deal at our house in the upstate (3 hours away). Wasn't pushy about it, but offered, and that's what occurred. Driver was in and out in 20 min, paperwork and all.
Old 01-24-2020, 05:40 AM
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Take it to CarMax or a Local Honda Dealer to see how much they would pay.
Old 01-24-2020, 06:06 AM
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Sold a Porsche to Carvanna recently. Offer was significantly higher than the Porsche dealer, CarMax or the KBB buying service. They came and picked up the car, handed me a check and done. Likely the simplest vehicle transaction ever.
Old 01-24-2020, 07:22 AM
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My brother got a great deal selling them a pos car (dealership offered 5k on trade Carvana offered almost 10k). It was a VW something or other. I got a quote on my truck, gmc 2500, and is was substantially less than fair market (25 vs 35k). So, I think there’s good and bad deals, as far as the interaction he had no complaints.
Old 01-24-2020, 07:32 AM
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I spent nearly all day yesterday, literally just yesterday, researching all of this. It's the real deal. There is a ton of info out there about carvana and vroom on various forums. I did the majority of my reading on leashackr.com. They have a forum and there's a crapload of discussion about this. Almost every single comment was a positive one.
I got quotes yesterday from carvana, vroom, and KBB Instant Offer. Vroom came in considerably higher than the others, but based on what I've read carvana seems to be the highest most often. Within seconds of getting the quote from Vroom they called me to discuss options and get the deal done.
Unfortunately for me, none of the quotes met my residual value on my lease. Just missed by about a grand or so. So it doesn't look like i'll be using their services at this time, but I wouldn't hesitate a second if the numbers worked out in my favor.
Old 01-24-2020, 07:35 AM
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May be they pay more because if you buy through them, you will pay 2-3 thousand more
Old 01-24-2020, 07:36 AM
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I just checked mine on carvana and it came in well below KBB wholesale. They even showed me the KBB retail/wholesale values with their own offer.
Old 01-24-2020, 07:38 AM
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Originally Posted by 805gregg View Post
May be they pay more because if you buy through them, you will pay 2-3 thousand more
I found their pricing to be pretty competitive. Even if it was more expensive, the entire point of buying a car this way is to avoid the hassle of dealers, shitty salesmen, back and forth negotiating, etc. Basically the entire nightmare that is buying/selling a car.
I'd be more than happy to pay a little more for the convenience of a few clicks on the mouse, maybe a phone call or two, and the car shows up at my door.
Old 01-24-2020, 08:07 AM
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Thanks for all he responses. I will keep working on this and most likely take a day off next week to do the deal. I will update the thread with results.
Old 01-24-2020, 08:11 AM
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Originally Posted by Knoxes View Post
I just checked mine on carvana and it came in well below KBB wholesale. They even showed me the KBB retail/wholesale values with their own offer.
I would imagine this changes with the vehicle and the local marketplace. The offer they have me showed the same KBB value I came up with and then a local market adjustment up of almost $2500.
Old 01-24-2020, 08:24 AM
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Interesting. The market adjustment came in about ($1500) on mine. That kinda explains a few things. All of the cars the I'm searching for at Carmax are comparable (but newer) to my current car. And they always seem to be heavily concentrated in CA, with secondary distributions in TX and FL. I wonder why NC is such a poor market for performance sedans.
Old 01-24-2020, 08:47 AM
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Originally Posted by mwgoldman View Post
My brother got a great deal selling them a pos car (dealership offered 5k on trade Carvana offered almost 10k). It was a VW something or other. I got a quote on my truck, gmc 2500, and is was substantially less than the fair market (25 vs 35k). So, I think there are good and bad deals, as far as the interaction he had no complaints.
I just got a quote on my GMC 1500 which was substantially less than a quote I had from a dealer in town and less than black book. Moved into a company vehicle so truck needs to go soon.
Old 01-24-2020, 08:49 AM
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I purchased a car from Carvana a few weeks ago. Did plenty of homework -- some of their inventory is overpriced, but the vehicle I grabbed was a little bit below loan value, which is generally a pretty fair deal. Factoring in the obvious convenience and the condition of the car when it arrived, I'm quite happy. One data point -- at some point Carvana put their front license plate on the car, drilling four large, jagged holes in the bumper cover to do so. I opened a warranty claim and they paid for the repair, no questions asked. Great experience so far.

I have not sold a car to them but I did get a quote on my wife's car just out of curiosity. It was what i expected -- a fair, but not overly aggressive offer.

A 5 year old Civic with low miles might be the easiest car on the planet to sell quickly, perfect first car for someone's kid, but completely sympathize with your desire not to deal with selling it privately.
Old 01-24-2020, 08:50 AM
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That car is a hot item. It shouldn’t be a hassle at all to sell.
Old 01-24-2020, 08:53 AM
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Where is the car located?
Old 01-24-2020, 09:01 AM
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Jump on it. I just did my 2006 BMW and they offered me $192.

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