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Veteran discount - Home Depot fail

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Veteran discount - Home Depot fail

Old 06-06-2019, 03:42 PM
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Default Veteran discount - Home Depot fail

When I renewed my driver's license I took my discharge papers and they put the veteran designation on my license. I do a lot of handyman stuff now so I was happy that I would now be able to get a veteran discount. I bought a number of tools and supplies at Lowes and they happily gave me a discount. I was in Home Depot last week and since I was there, put a number of things in the cart. I went to check out and was told "Home Depot doesn't accept the State of Florida veteran I.D.. What's that all about?
Old 06-06-2019, 03:49 PM
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Not sure who failed; it says specifically on their web-site: A valid Military ID must be presented at the time of purchase in-store
Old 06-06-2019, 03:59 PM
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Default Every store is different

Really depends on manager at the time. The one local even has parking spots for Veterans up close. New manager comes in and decides to give to only military ID. Other manager honors all Vets. New guy didn't last long, now back to the old way. Lowes has you register online with a pic of your DD214, or you can go to customer service and do it there. When they ask for your phone, it gets applied automatically. Register with Lowes, they just as good, but maybe not as close. Cheers...
Old 06-06-2019, 03:59 PM
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Only active duty military from what I can remember...I havent set foot in a HD in ten years...

Especially since the Lowes up the road from us happily enrolled me into their military discount program and always thanks me for my service. Even when I order online they have a record of my military discount and it is always applied...just saved $60 on a new dishwasher we pick up tomorrow.
Old 06-06-2019, 04:03 PM
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Originally Posted by dmeswi View Post
When I renewed my driver's license I took my discharge papers and they put the veteran designation on my license. I do a lot of handyman stuff now so I was happy that I would now be able to get a veteran discount. I bought a number of tools and supplies at Lowes and they happily gave me a discount. I was in Home Depot last week and since I was there, put a number of things in the cart. I went to check out and was told "Home Depot doesn't accept the State of Florida veteran I.D.. What's that all about?
Why didn't you ask her to explain?
Old 06-06-2019, 04:05 PM
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Originally Posted by triumphrick View Post
Only active duty military from what I can remember...I havent set foot in a HD in ten years...

Especially since the Lowes up the road from us happily enrolled me into their military discount program and always thanks me for my service. Even when I order online they have a record of my military discount and it is always applied...just saved $60 on a new dishwasher we pick up tomorrow.
HD in the Keys gives the 10% to retired Military. Not just active.
Old 06-06-2019, 04:07 PM
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Got mine at LOWES and was very easy to get it done at the service desk. 10 % on anything I've gotten so far.
Old 06-06-2019, 04:10 PM
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Originally Posted by Tireless View Post
Why didn't you ask her to explain?
Read my post. Their explanation was: Home Depot does no accept the Florida Veterans I.D..
Old 06-06-2019, 04:18 PM
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Home Depot gives vets discounts officially on the holidays like Veterans Day, Memorial Day, 4th of July, etc. the rest of the time it’s up the the cashier or manager. I got a cub cadet riding mower a couple of months ago and asked for the military discount and the cashier said no because I wasn’t active duty or retired. I told them Lowe’s does it anytime and I’d rather buy it at another place then at Home Depot if they didn’t want to match Lowe’s policy. The manager was there and said no problem this time and gave me the discount. If I didnt want the cub cadet I wouldn’t have gone there.

Its Home Depot’s prerogative to give a discount or not and I respect that. That being said I shop at Lowe’s 99% of the time because they do give a discount to any veteran and I appreciate that.

Old 06-06-2019, 04:28 PM
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Originally Posted by dmeswi View Post
When I renewed my driver's license I took my discharge papers and they put the veteran designation on my license. I do a lot of handyman stuff now so I was happy that I would now be able to get a veteran discount. I bought a number of tools and supplies at Lowes and they happily gave me a discount. I was in Home Depot last week and since I was there, put a number of things in the cart. I went to check out and was told "Home Depot doesn't accept the State of Florida veteran I.D.. What's that all about?
sounds like you are reselling the stuff you buy.
I thought that resell of the stuff you buy with the discount was not the way that was set up.

or is this handyman stuff you are doing for yourself
Old 06-06-2019, 04:32 PM
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I shop at HD only as a last resort now. I had a small purchase of materials on the cart, ~~800 bucs plus. Get to the register and they wouldn't apply a discount even tho I had retired ID and VA card. They told me only on the days indicated above. I left the stuff on the cart and only is HD if I cannot absolutely find it anywhere else.

Lowe's has been great to deal with.
Old 06-06-2019, 04:38 PM
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Originally Posted by 99yam40 View Post
sounds like you are reselling the stuff you buy.
I thought that resell of the stuff you buy with the discount was not the way that was set up.

or is this handyman stuff you are doing for yourself
I am retired. I do as much work for myself, friends and family as possible. When I did contracting years ago I got a contractor's discount. The veterans discount is a nice perk but not something you could resell at a profit.

When I do something to help someone I don't expect to be reimbursed for materials.

My point here is Lowes advertises and delivers for veterans. Home Depot advertises but is a hassle for veterans.

Last edited by dmeswi; 06-06-2019 at 04:52 PM.
Old 06-06-2019, 04:53 PM
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Also at LOWES they ask for ID as well as phone number once you are in their system. Said that too many were using number of friends and that it was getting out of hand. Always a "thank you for your service " as they hand you the receipt. Its only 10% but it helps get me to shop there and I find that they have very helpful folks there.
Old 06-06-2019, 04:55 PM
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The Lowe’s near me here in Ga has designated parking spots for military also, pretty nice of them.
Fwiw I’ve never had an issue getting 10% at either store
Old 06-06-2019, 05:42 PM
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Go online to VA.Gov and get your Veterans ID. Not from any state. I use it without problems at HD, but I was told that retired, active duty and disabled Vets get a discount any time. Regular Veterans only get it on certain days of the year. That being said I always get one.
Old 06-06-2019, 05:49 PM
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How is a regular veteran different from retired? Oh, you mean they retired from many years of service not just like four years and done?
Old 06-06-2019, 05:56 PM
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Originally Posted by Boat Bum View Post
How is a regular veteran different from retired? Oh, you mean they retired from many years of service not just like four years and done?
Normally 20 years for retirement and then you maintain benefits through the VA and can still access bases around the country. If you separate before that, then those benefits do not belong to you. There are exceptions though depending on your discharge.
Old 06-06-2019, 05:57 PM
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Originally Posted by Boat Bum View Post
How is a regular veteran different from retired? Oh, you mean they retired from many years of service not just like four years and done?
I think retires is someone who gets a pension. They have a different type ID.

Home Depot usually looks for the Veteran Affairs ID card meaning it is someone who gets disability or retirement benefits. I will post one below.

Many stores get a lot of complaints from other veterans that do not have the card and just take their word.
Old 06-06-2019, 06:02 PM
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Originally Posted by LI Sound Grunt View Post
I think retires is someone who gets a pension. They have a different type ID.

Home Depot usually looks for the Veteran Affairs ID card meaning it is someone who gets disability or retirement benefits. I will post one below.

Many stores get a lot of complaints from other veterans that do not have the card and just take their word.

Old 06-06-2019, 06:09 PM
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Thanks for the clarifications. Doesn't seem right, you served, you should be eligible. It's not like you put conditions on your service.

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