Costa sunglasses

Old 05-24-2019, 08:07 AM
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Default Costa sunglasses

I called Costa Del Mar the other day.... heh, they seemed very nice, but not sure if I want to risk this.

I made a promise to myself way back in like 1999. I went on a charter with a bay guy in Baffin and he had a pair of Costa del Mar glasses called Eliminator, the model. Love them.. anyway.. I was playing paintball every weekend all over the place and pretty brutal on my glasses, so made a deal with myself. If I could keep one pair of cheap $3 sunglasses from being demolished for one year, I will buy a pair of Costas I liked.. heh. I did, and I still have that same pair and love them. (no, I no longer play paintball .. lol)

Anyway, the hinges are a little loose, nothing major. I can still see perfectly in them. The lettering is worn off to the point it is not readable, but they are solid, look great, and function great.

So, I was thinking, buy another, pass these down to the wife or kiddos. The hinges are loose enough that they move freely and can sometimes slip off.

Turns out, they stopped making them.. pretty much figured that after going on 19 years lol.. and wow.. like $300 for new ones...

They tell me these have lifetime warranties and to send them in for either free repair or a free upgrade...but, I have read they take months to get back...

Anyone have any insight on that aspect? I also hear the new sunglasses are not as comfortable, albeit I hear the glass/eyepieces are better. I really like the side glasses for peripheral vision... not sure if that actually helps.. lol.. but, guess I just like this dang model.

Old 05-24-2019, 08:32 AM
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go to a CDM dealer. try on a bunch. buy the new pair you like there.

this site is littered with CDM threads and run the gamut of fantastic to F CDM. I personally have had only good experiences with CDM and their direct service/repair/warranty.

Yes, you have a lifetime warranty but normal wear and tear are not covered. you'll have to contact them to get the costs for repair. maybe you'll get lucky and they'll swap them out. either way you're in for a minimum of $12 to ship.

good luck
Old 05-24-2019, 08:46 AM
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I smashed a pair a couple months ago, totally my fault. Sent them back, discontinued, they asked me to go to a retailer and try some on. I called back a few days later with the model I wanted; and had a new pair in the mail 4 days after that for $11. So my single data point says it definitely doesn't take months.
Old 05-24-2019, 10:45 AM
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F cdm...
Old 05-24-2019, 11:04 AM
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I broke a lens and sent them in and had a new pair in three weeks. It cost $107 for the repair.
Old 05-24-2019, 11:22 AM
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Interesting topic, I spent months researching sunglasses. Tried them all. I truly don't think Serengeti's can be beat. Love mine, and are real glass lenses. They make Costa feel cheap.
Old 05-24-2019, 12:57 PM
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Mine de-laminated and they offered a new pair at a 5% discount from retail. So again, F CDM.
Old 05-24-2019, 01:01 PM
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The rubber on the side of mine came apart. I sent them in for however much it cost to ship. Got a new pair a week later.
Old 05-25-2019, 05:33 AM
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Warranty is good but the glasses themselves are junk. I have 3 pair of black fins and have warranted each pair back at least two times for cracked frames and rubber falling off. I think they could build them better so this does not continue to happen but.... $11.99 every year or two for a new pair under warranty isn’t bad either.
Old 05-25-2019, 07:38 AM
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I broke a pair, contacted Costa through email sent them the broken ones and a few days later had a new pair sent to me for $11. Can't beat that customer service if you ask me.
Old 05-25-2019, 08:35 AM
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Originally Posted by Ki Ki View Post
Interesting topic, I spent months researching sunglasses. Tried them all. I truly don't think Serengeti's can be beat. Love mine, and are real glass lenses. They make Costa feel cheap.
I love serengetis too but do they have lenses for the water?
Old 05-25-2019, 09:24 AM
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Rubber has fallen off my glasses and they have replaced them twice. Their service is great but I wish they would just remedy the problem. I have a couple pairs of CDM and like them but I’m going to try Maui Jim next
Old 05-25-2019, 09:30 AM
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I wear mine around the clock...and keep a couple different pairs.

When I scratch one, or break one, I send them in and wear the spare pair until I get them back.

Never felt I was being taken advantage of by the warranty, and never took months to get them back. I'll likely be wearing Costas for a very long time.
Old 05-25-2019, 09:43 AM
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I've worn CDMs, Maui Jim's and Smiths...My Smiths are my favorite, however I love my MJs and CDMs..
1 month ago mailed off two pair of CDMs. My wife's were practically new the frame broke at the bend under the lens, My pair of swordfish had a broken lens. The same trip to USPS I also mailed a pair of Maui Jim's for repair to the broken arm.
That Thursday I received emails from both companies that they my glasses were received and being evaluated.
The following Tuesday(8 days after I sent them) my Maui Jim's arrived at home as good as new. No further contact from CDM. A week later o got an email from CDM that my swordfish had been discontinued (I knew this was the case and had tried on pairs at a local dealer and found the ones I wanted) I called them and we discussed my options I chose my pair on the phone..15 days post shipping and 7 days after my MJs had arrived back home fixed. It took an additional 12 days to receive both my brand new pair and my wife's repaired pair from CDM. Hers are in like new condition.
Total bill was cost of shipping $15 per pair.
Have one more pair of CDMs to send in.
I'm happy with the outcome it just took forever.

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