Hard Drive Crash

Old 05-03-2019, 07:11 AM
Senior MemberCaptains Club Member
Thread Starter
Join Date: Jul 2002
Location: N.C.
Posts: 947
Received 283 Likes on 108 Posts
Default Hard Drive Crash

My hard drive crashed recently, used the recovery drive (w/ system file) created when the computer was first used. No joy, could not even get to boot. Took to tech and he was unable to restore and also could not get computer to boot from recovery drive. Assuming hdd is toast and recovery drive is corrupt how do I get win10 on my new hdd? Do I have to purchase new win 10 software?
Old 05-03-2019, 07:19 AM
Senior Member
Join Date: Apr 2009
Location: Michigan
Posts: 4,084
Received 1,031 Likes on 588 Posts

If windows came preinstalled on the machine, there should be a sticker on the machine with a serial number, or as part of the manuals. Start with that and download windows to an bootable CD/DVD, and install in new hd. You probably will need to call Microsoft to get the product id made available as it is shown as used. I had to do this a couple versions of Windows ago, process probably hasn't changed much.
Old 05-03-2019, 07:30 AM
Senior Member
crazybeard's Avatar
Join Date: Aug 2013
Location: Tropico
Posts: 5,963
Received 1,834 Likes on 1,057 Posts

You'll need the CD or a bootable USB image. Probably quicker and easier to take it to the tech and have them do it since they should have an image or disk around.
Old 05-03-2019, 07:36 AM
Senior Member
Join Date: Feb 2013
Location: SW Florida
Posts: 3,111
Received 605 Likes on 376 Posts

If its a dell on the windows 8 and 10 machines they store the key on the motherboard.
Old 05-03-2019, 07:43 AM
Admirals Club Admiral's Club Member
Join Date: Nov 2008
Location: Somewhere in the middle of Michigan
Posts: 10,503
Likes: 0
Received 1,322 Likes on 705 Posts

I bought a Lenovo T480 laptop earlier this year. There was no Windows sticker or serial number anywhere.
Old 05-03-2019, 07:44 AM
Senior Member
Join Date: Aug 2016
Location: Ohio
Posts: 2,922
Received 2,664 Likes on 1,106 Posts

I downloaded win10 from microsoft, installed using USB thumb drive, entered my key and I was off to the races.
Old 05-03-2019, 08:13 AM
Join Date: Jan 2012
Posts: 102
Likes: 0
Received 484 Likes on 259 Posts

buy key for $2 to $10 on eBay.
Old 05-03-2019, 08:24 AM
Senior MemberCaptains Club Member
Join Date: Jul 2004
Location: Marco Island, FL
Posts: 3,389
Likes: 0
Received 152 Likes on 109 Posts

Get Windows 10 here:
You shouldn't need a new key.
Old 05-03-2019, 08:47 AM
Senior MemberCaptains Club Member
Join Date: Feb 2005
Location: Peoples Republic of NJ
Posts: 1,353
Likes: 0
Received 1,079 Likes on 616 Posts

after having suffered through over a half dozen HD failures and the hassle of replacing HD's I gave up on them and bought new laptop with SSD. The only way I'll go from now on.
Old 05-03-2019, 09:28 AM
Senior Member
Join Date: Jun 2018
Location: Southeast Connecticut
Posts: 381
Received 1,280 Likes on 677 Posts

COA (certificate of authority)...the old serial key stickers...those are long gone. Tier-1 brand machines have the key embedded in the BIOS, and now with Windows's all tied in with a hash from your system and your Microsoft account.

Get a solid state drive, do (or have a tech do) a fresh install of Windows 10. Don't waste your time with an original spinning platter hard drive..they wear out over time and will crash more and more often until a total crash. Never..ever..worth trying to reinstall Windows on a crashing hard drive.

Fresh install of Win10... It should see your computers original prior operating systems license in the BIOS and auto activate itself.
Once Win10 is on, get the manufacturers driver update utility so you get the proper motherboard/video/NIC/wireless/sound/etc drivers. And a BIOS update.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.