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Dealer didn't register my boat.

Old 05-18-2018, 08:22 PM
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Default Dealer didn't register my boat.

Hey Guys, I need your advice. I bought a used boat from a dealer in Tampa. I was very hesitated at the beginning to buy from them because all the bad feedback and complains online but the boat is exactly what I want and priced right. I love the boat, I have no problem with it but my problem with the dealer now. I didn't get the registration and the title for more than 2 months now. I called lot of times to see whats going on, all what I get "we will see and get back to you". no one is calling me back. I reached to the manager there and he is as bad as his employees. after 2 or 3 weeks of "we will see and call you right back" they finally told me the reason in one of the calls that my boat has a lien on it and they paid it off and waiting for the bank to remove the lien.
Anyways, long story short, they told me that 3 weeks ago and they told me I should receive my registration and title within a week and until now I didn't get anything and I am sick of calling them because all what I get "we will check and call you right back" in a very rude way. I will give it 1 or 2 more weeks and then I will start the legal route. If you guys had any similar experience, please let me know what I can do. I was so happy after I got this boat but they ruined everything.


#UPDATE. I checked online today and I see the lien got removed finally!! But the boat still under the previous owner name. I will give it couple of more weeks and see if they will move it under my name. You know, if they communicate better with me, I wouldnt be complaining now.
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Old 05-18-2018, 08:27 PM
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Sometimes showing up in person to give em an ass chewing works.
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Old 05-18-2018, 08:49 PM
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I'm pretty sure it was illegal for them to sell that boat without a clear title. I would most definately consult a lawyer. You might be entitled to compensation for this.
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Old 05-18-2018, 08:49 PM
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If there really is/was a lien, it can take several weeks or more for the bank to prepare and send all the necessary paperwork. Give it some time before you chew arse.
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Old 05-18-2018, 08:55 PM
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Did you take delivery of this boat yet? If not just go demand your money back and tell them to call you when the title is clear. Liens can take more than a few weeks...it can go months. If you already have the boat...go to a lawyer.
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Old 05-18-2018, 08:58 PM
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They used your money and now have to wait for more income to pay off the lien.
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Old 05-18-2018, 09:05 PM
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Originally Posted by ocnslr View Post
They used your money and now have to wait for more income to pay off the lien.
Or, more likely someone else never paid for their boat...sold it to that dealer who paid fair market value and then they sold it to OP with the lien still attached because their left hand doesn't know what the right ones doing.
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Old 05-18-2018, 09:17 PM
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Old 05-18-2018, 10:06 PM
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1. park boat in a SECURED place IE a garage with the door SHUT, behind a LOCKED gate (not just latched, but LOCKED or other similar place

this is because there is every chance that someone might be looking for that boat for a repo at some point.....the bad news if it comes to that is provided the lien holder has their paper work in order you will LOSE the boat with no compensation from them you will have to go after the seller.....the only somewhat good news is that if the lien holder does NOT have their paper work in order then you holding the boat SECURED (again in a LOCKED place that you control) you have some slight weight most likely until they get their paper work in order and then go to court to get a writ to force you to open the access to the boat for them.....BUT even if they do not have their paper work in order if you let them get possession of the boat then you most likely have ZERO leverage

2. try and find out who the lien holder is you can probably do that at the DMV or the DNR or whoever registers and titles boats in your area and then contact the lien holder and see if you can find out the disposition of the loan/lien and title although they may not be willing or able to tell you anything......call then from a BLOCKED number and of course do not let them know where the boat is especially if they start asking for it

3. two months is PUSHING it at this point and at this point if I had the time and a friend I would consider sending a friend in to "look at a boat" with the purpose of asking about what boats have a clear title on them available TODAY IE at the closing of the deal because the friend is "looking to ship it over seas" and needs to expedite that and does not have time to wait on a title nor will they be willing to able to ship it without clear title in hand

if none of the boats on the lot have a clear title available on them I would consider legal action ASAP because generally if situations like these go tits up the broker dealer has no assets and they have a ton of others in line along with you clawing for those assets....and the only real "winners" are generally the people that traded in a boat (provided they got clear title to the boat they bought in trade) and or those that "sold" their boat through the dealer/broker and get their boat back, but unfortunately for them most likely with some payment arrears and late fees tacked on
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Old 05-18-2018, 10:23 PM
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Outpost have a well established history of piss poor customer service. I wouldn’t place too much blame on the employees, they’re the product of bad employers. I met the guy who owns the place. He didn’t seem like he was too bad, but you could tell he was a bit of a fast talking hustler. His brother, the sales manager was kind of a prick. The kind of guy who looks down his nose at customers, promises everything and delivers as little as possible. If you look at their Facebook you’ll notice they’ve got a revolving door of employees.
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Old 05-18-2018, 10:45 PM
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File a complaint with the consumer protection division of your state attorney general's office. Sometimes letting the business know that you are going to do this gets a very quick resolution to the issue.
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Old 05-19-2018, 04:09 AM
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Originally Posted by flcatcher1 View Post
File a complaint with the consumer protection division of your state attorney general's office.
...and deliver a copy to the dealer.
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Old 05-19-2018, 04:41 AM
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Originally Posted by SouthpawHD View Post
If there really is/was a lien, it can take several weeks or more for the bank to prepare and send all the necessary paperwork. Give it some time before you chew arse.

i dont know know where you bank, but I’ve sold my boats and cars over the years. I’ve always got a release of lien immediately while paying off a loan while I was at the bank. Dealers slacking or has a problem with the payoff of lien.
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Old 05-19-2018, 05:04 AM
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Old 05-19-2018, 05:38 AM
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Ordinarily, just waiting it out would be ok but this is not a dealer with just poor customer service, they are a criminal enterprise. Not only have they done nonsense like this before, they just hired a convicted boat thief who was just released from prison. Call a lawyer Monday morning;

Aliases:MARK CONNERS MARK A CONNERS

Current Prison Sentence History:Offense DateOffenseSentence DateCountyCase No.Prison Sentence Length04/01/2010ORG.FRAUD-$50K OR MORE02/16/2012PINELLAS10229976Y 0M 0D 08/20/2010GRAND THEFT O/20,000 L/$100,0002/16/2012PINELLAS10229975Y 0M 0D 09/21/2010GRAND THEFT O/20,000 L/$100,0002/16/2012PINELLAS10229975Y 0M 0D 09/03/2010GRAND THEFT $10K L/$20K02/16/2012PINELLAS10229975Y 0M 0D 08/02/2010GRAND THEFT O/20,000 L/$100,0002/16/2012PINELLAS10229975Y 0M 0D 08/23/2010GRAND THEFT O/20,000 L/$100,0002/16/2012PINELLAS10229975Y 0M 0D 08/18/2010GRAND THEFT O/20,000 L/$100,0002/16/2012PINELLAS10229975Y 0M 0D 12/16/2010TRAFFIC IN STOLEN PROPERTY02/16/2012PINELLAS11007326Y 0M 0D 03/01/2008THEFT-STATE FUNDS $100K+02/16/2012PINELLAS11034466Y 0M 0D

Also search Mark Conners on this sight. There is a video of him stealing a boat in broad daylight. Also sold multiple consignment boats and kept the money himself. Original owners out the cash, new owners out the title.
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Old 05-19-2018, 06:48 AM
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Originally Posted by JonisMist View Post
I'm pretty sure it was illegal for them to sell that boat without a clear title. I would most definately consult a lawyer. You might be entitled to compensation for this.
small fee for an attorney to light a fire under them or actually sue them. attorney general may be interested too. e mail the AG, you might be surprised how fast things happen when the AG gets involved. i had a problem with a insurance co. and e mailed the AG, they mailed me back for details and within a week the insurance co settled with me.
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Old 05-19-2018, 07:30 AM
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You can use the boat for a month in Florida using old registration.
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Old 05-19-2018, 07:43 AM
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I had a previous employee go to jail after working to this type of operation, they sold boats and RV’s on consignment and the dealer was slow to pay them off, or didn’t pay them off. The guy I knew was a salesman, I’m pretty sure he wasn’t doing the sketchy stuff, but he served a few years! Good luck!
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Old 05-19-2018, 08:47 AM
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It's most probably a bank issue and not a dealer issue 30-60 days, sadly, is not unusual for a bank to drag its feet cancelling lien etc. The biggest probelems arise when, during the course of the loan, one bank has been bought out by another. In our case up north here, Citizens was bought by another bank which within a year or two was bought by Huntington; creates a real problem trying to communicate with them and getting titles found let alone cancelling liens its---be patient and you should have everything you need fairly soon. I do agree that it sounds like you are getting the runaround to some degree; would be nice if the dealer would respond.
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Old 05-19-2018, 10:08 AM
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Consider yourself lucky if the boat you bought gets the lien satisfied and you receive title...

We bought a $25k boat from a dealer in Sanford Fla ten years or so years ago...and waited forever to get the title. Months went by....I called, my wife called, and then I had my brother, who lives there, drop by to see what was going on..

In a couple of weeks after my brother seeing them, I got the title.

Within a couple of months I got a call from the Sheriffs office asking about my boat purchase...and if I ever got my title. It seems as if the owners scammed dozens of folks out of the money collected while selling used boats. They never paid the liens against them..

This was a big used boat dealership..who would have ever thought that they were illegitimate..?

Tropical Breeze was the name of the place.

What I found ironic after looking deeper into this, was the guy who ran the place had a brother who was arrested for doing the exact same thing at another dealership.
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