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Delaminating Fiberglass on a Sailfish

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Delaminating Fiberglass on a Sailfish

Old 11-01-2015, 07:03 AM
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Originally Posted by seaclip View Post
I co-own 3 companies. One is service, one is design and manufacturing, and the third is custom manufacturing. Mistakes happen and I have made them myself. When I make a mistake that is blatantly my fault I'm embarrassed, fix it, and try to prevent it from happening again (fix the process). So maybe i'm not making as much as I could, but I can sleep at night and feel good about what we do.

Once again this is a free market. The OP posted a review of his customer experience with SF, didn't ask for a hand out (learn to read). Reviews are very helpful with expectations; so if you buy a 10-15 year old SF after reading his review you know what to expect regarding customer service.
If you buy a used boat and the manufacturer's warrany states it does NOT transfer, then yes, you should know what to expect if you have an issue, otherwise what is the point of having warranty terms?

Fact of the matter is, SF has assisted other owners out of warranty, but of course all of that glossed over because we only hear about the complaints.

There are two often three sides to every story.
Old 11-01-2015, 07:08 AM
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Originally Posted by HeadHunt View Post
If you talk to the SF guys in Georgia I'm sure they will at least offer advice. I bought mine about 10 years ago.... no warranty but they have helped me a bunch of times... mostly with advice.

You do need a survey before anyone attempts repair. The cap may need to be separated from the hull to check the stringers and figure out why it delaminated.

Do you have any other pictures? You only posted two.
Come on HeadHunt your just being a fanboy.
Old 11-01-2015, 07:09 AM
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Originally Posted by Fish'nFool View Post
If you buy a used boat and the manufacturer's warrany states it does NOT transfer, then yes, you should know what to expect if you have an issue, otherwise what is the point of having warranty terms?

Fact of the matter is, SF has assisted other owners out of warranty, but of course all of that glossed over because we only hear about the complaints.

There are two often threw sides to every story.
Shouldn't you be busy calling your local boat club to see if "your" sailfish is available today?
I'm done here
Old 11-01-2015, 07:12 AM
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Originally Posted by RAMRODNEY View Post
Shouldn't you be busy calling your local boat club to see if "your" sailfish is available today?
I'm done here ��
Awesome
Old 11-01-2015, 08:51 AM
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Originally Posted by gofastsandman View Post
Excellent post.

I agree, best post in the thread.

The OP is angry, he got his feelings hurt as he was told to go to his room and will get no dessert.

Lots of guys who had no intention on ever buying a Sailfish, are now never- ever going to buy a Sailfish, that much they know is true. They are going to take their ball and play on a different playground, their right, their prerogative. No different than going on Yelp and reading a bad review of a restaurant and not going to eat there.

These kinds of threads come up on every kind of forum I'm privileged enough to read and the outcomes are always the same. Just like the Toyota, BP, GM, or now VW to name a few, no one really cares about what has happened as that is just the way it is. The number of people who read THT, it has been mentioned in the past, is a fraction of 1% of the boating population/industry. Nothing has ever been "taken down" or affected by anything on THT, any more than restaurants closing from negative restaurant reviews.

How about the guy that had issues with his new Angler years ago and had posted it on here, and even went so far as to start a website hoping to share with all on the WWW about his case/story. Or the guy with the Dusky that was like 20 years old, who like the OP, wanted some kind words from the factory about his old boat that was broken, or some help of some sort.

The OP keeps coming back to the thread hoping someone can help him or agree with him, somehow, someway, or more negative emotions come back from others who disagree with him and the vicious cycle goes on and on and on till the thread ceases to be entertainment and drops further and further down the page count of THT history.

The names change but the stories remains the same. We all wait for the next poor soul who has been wronged, somehow, someway, like the police or the courts, no one is calling with good news for them, ever.

Eventually the OP has to give up because it is the way it is and we all look forward to the next new story.

Hopefully the OP has his boat fixed and can enjoy life away from THT.
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Old 11-01-2015, 12:10 PM
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Back in the 70's I bought a 14-15 year old T-Craft -21. I had the boat about a year and noticed that the floor was shifting when we hit a good sized wave. We were night fishing late at the CBBT and on the way in my friend's father said "I don't think the floor should be broken and moving like that".

The boat was old and had been used hard. I called T-Craft in Titutsville FL and they put me in touch with one of their guys. He walked me through everything I needed to do to repair the separated stringer.

What a great company, I wasn't expecting any assistance other than direction on what the problem may be. So 30 years later, I have never forgotten the calm, knowledgable and helpful person from T-Craft that helped me out when I was just a young adult with a new baby and no money, but a willingness to get dirty and fix it. Frankly, it's why I now love Albemarle boats-their customer service is first class-old and new.

This is the type of customer service that I measure by now and appreciate, support wherever I can. Fishn'Fool may be correct in that-a phone call may be the answer to your situation.

Whatever the results, I hope you get your boat repaired and enjoy it. I really like Sailfish boats
Old 11-01-2015, 01:42 PM
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Would a good survey have uncovers the problem with the OP's Sailfish?
Old 11-01-2015, 04:42 PM
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Originally Posted by Ermoalfa View Post
Would a good survey have uncovers the problem with the OP's Sailfish?
Probably. I wish I had my 2002 sailfish 236 surveyed. My brother owned 2 sailfish boats helped me with the purchase. We were able to get the broker to fix multiple fiberglass issues and I went through with the deal. I had more issues with the boat after purchase and my brother suggested I write a letter to Paul hoppes. I did and got the boat is out of warranty response. They lost a potential customer for a new 2660.
Old 11-01-2015, 06:17 PM
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Originally Posted by Ermoalfa View Post
Would a good survey have uncovers the problem with the OP's Sailfish?
Very few surveyors can make light phenolic hammers dance.Some are thermal imaging now.
Old 11-02-2015, 01:50 PM
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The customer support totally yellowfinned you.

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