Notices
The Boating Forum

Contender boats

Old 06-21-2011, 06:41 PM
  #1  
Junior Member
Thread Starter
 
Join Date: Apr 2009
Location: Lower Alabama
Posts: 14
Likes: 0
Received 0 Likes on 0 Posts
Cool Contender boats

Anyone know if you can get a contender from the manufacturer. Also heard they moved their operation to Georgia. Cant get them to reply to E-mails.
Old 06-21-2011, 06:46 PM
  #2  
Senior MemberCaptains Club Member
 
Join Date: Feb 2007
Location: Fort Lauderdale
Posts: 4,437
Likes: 0
Received 9 Likes on 9 Posts
Default

You must use their dealer network. We just ordered a 35ST. The factory was very accomodating in meeting with us in conjunction with a representative from the dealership because we didnt want to loose anything in the translation on some custom work. We went down and met with Joe Neber and he sat down with us and did the paperwork him self. All boats 25' and under are being made in GA, the larger models are still in Homestead.

Very busy down there. We were fourth in line to go into the mold for the 35.
Old 06-21-2011, 06:47 PM
  #3  
Senior MemberCaptains Club Member
 
Join Date: Apr 2004
Posts: 5,796
Likes: 0
Received 18 Likes on 11 Posts
Default

Wow if you read this forum a few months ago you would have thought Contender was going out of business.
Old 06-21-2011, 06:48 PM
  #4  
Senior Member
 
Join Date: Dec 2010
Posts: 2,501
Likes: 0
Received 81 Likes on 52 Posts
Default

. heard the same thing yesterday but they got a call back the next day
Old 06-21-2011, 06:51 PM
  #5  
Senior MemberCaptains Club Member
 
Join Date: Feb 2007
Location: Fort Lauderdale
Posts: 4,437
Likes: 0
Received 9 Likes on 9 Posts
Default

Not even close. There wasnt an empty mold on the floor. Stacks of new outboards outback, and their pipe welders had 1 19' tower going (39ST) and about 4 or 5 T-tops in production.
Old 06-21-2011, 09:30 PM
  #6  
Junior Member
 
Join Date: Jun 2011
Location: Jacksonville florida
Posts: 13
Likes: 0
Received 0 Likes on 0 Posts
Default

I cant wait for my 23t or (25t) call mark at hickory bluff marine .mark also has a nice 2002 29 scarab for sale too
Old 06-22-2011, 04:39 AM
  #7  
Senior Member
 
Join Date: Feb 2009
Posts: 10,979
Likes: 0
Received 6 Likes on 5 Posts
Default

Originally Posted by EODContender View Post
You must use their dealer network. We just ordered a 35ST. The factory was very accomodating in meeting with us in conjunction with a representative from the dealership because we didnt want to loose anything in the translation on some custom work. We went down and met with Joe Neber and he sat down with us and did the paperwork him self. All boats 25' and under are being made in GA, the larger models are still in Homestead.

Very busy down there. We were fourth in line to go into the mold for the 35.
I'm of the belief the Ga. plant was purchased and used for some prototypes, but no boats were built there and hasn't been in service for about two years.
All product is built in Florida, unless I'm misinformed?
Old 06-22-2011, 05:10 AM
  #8  
Senior MemberCaptains Club Member
 
Join Date: Apr 2005
Location: Southeast Louisiana
Posts: 425
Likes: 0
Received 0 Likes on 0 Posts
Default

I wish contender would sell direct to the public. i.e., yellowfin, invincible, jupiter, etc. My local dealer is terrible and contender is very strict about territory rights. While I respect that in every way, it has always forced me to buy lightly used contenders in the past. I would love to order new, but i would go with another brand before I bought from my local dealer.
Old 06-22-2011, 05:19 AM
  #9  
Senior Member
 
Join Date: Oct 2008
Location: Destin FL
Posts: 789
Likes: 0
Received 2 Likes on 2 Posts
Default

Originally Posted by wadepscott View Post
I wish contender would sell direct to the public. i.e., yellowfin, invincible, jupiter, etc. My local dealer is terrible and contender is very strict about territory rights. While I respect that in every way, it has always forced me to buy lightly used contenders in the past. I would love to order new, but i would go with another brand before I bought from my local dealer.
Although there may very well be some truth in your particular dealer, this statement is pretty absurd. This is like saying you're not going to buy a new truck because you dont like your local dealership.

There is a reason boat manufacturers, car manufacturers, and everything else in the world uses local distribution networks as opposed to trying to handle shipping, logistics, and fulfillment when they can instead be focused on their core business -- building boats.

If you dont like your local dealership, I'm sure it has absolutely zero impact on your ability to buy a new boat.
Old 06-22-2011, 05:22 PM
  #10  
Senior MemberCaptains Club Member
 
Join Date: Apr 2005
Location: Southeast Louisiana
Posts: 425
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by xyzzy View Post
Although there may very well be some truth in your particular dealer, this statement is pretty absurd. This is like saying you're not going to buy a new truck because you dont like your local dealership.

There is a reason boat manufacturers, car manufacturers, and everything else in the world uses local distribution networks as opposed to trying to handle shipping, logistics, and fulfillment when they can instead be focused on their core business -- building boats.

If you dont like your local dealership, I'm sure it has absolutely zero impact on your ability to buy a new boat.
Absurd ?
really ? Service is everything !!! I love the product !! Owned 3 Contenders to date.
Dealer selection for a boat purchase where I am forced to deal with that dealer and that dealer alone makes the dealer a huge consideration when buying a new boat. If I buy a new Chevrolet, ford, etc. from a dealer that has a sub par service history, I have multiple Chevy dealers that are willing to do the warranty work to gain my future business. No big deal.
As far as your reasoning why boat dealerships stick with local distribution networks, you just explained Yellowfins', invincible, seavee, jupiter, among others, incredible growth rate, success and customer satisfaction. Sure seems like dealing with buyers direct hasn't slowed them down.
I have not mentioned the dealers name. I was not trying to bash the mans business. I also own my own business, and I strive for customer satisfaction ! I don't have the option of providing my customers with anything less that stellar service.
I simply stated that I would like to have the option of what dealer I can buy from and not be forced to deal with a dealer that I have received bad service from in the past. His "territory" right is the reason why he is able to provide poor service, and neglect customers inside his line in the sand.
My first choice would be to deal with Contender directly,
I don't think that this is being absurd.
You must be the Destin contender dealer ??? And if you are , Kudos to you, I wish I could buy the boat from you. I have heard nothing but great things about you guys.

Regards;
Absurd
Old 06-22-2011, 06:22 PM
  #11  
Admirals Club Admiral's Club Member
 
Join Date: Jun 2011
Location: Malabar,FL
Posts: 1,952
Received 52 Likes on 26 Posts
Default

Just bought new 25t yesterday. And from what i know they are still being built in Homestead. I do wonder the markup on these though. Cause they wouldnt budge.
Old 06-22-2011, 06:22 PM
  #12  
Senior Member
 
Join Date: Oct 2008
Location: Destin FL
Posts: 789
Likes: 0
Received 2 Likes on 2 Posts
Default

Originally Posted by wadepscott View Post
Absurd ?
really ? Service is everything !!! I love the product !! Owned 3 Contenders to date.
Dealer selection for a boat purchase where I am forced to deal with that dealer and that dealer alone makes the dealer a huge consideration when buying a new boat. If I buy a new Chevrolet, ford, etc. from a dealer that has a sub par service history, I have multiple Chevy dealers that are willing to do the warranty work to gain my future business. No big deal.
As far as your reasoning why boat dealerships stick with local distribution networks, you just explained Yellowfins', invincible, seavee, jupiter, among others, incredible growth rate, success and customer satisfaction. Sure seems like dealing with buyers direct hasn't slowed them down.
I have not mentioned the dealers name. I was not trying to bash the mans business. I also own my own business, and I strive for customer satisfaction ! I don't have the option of providing my customers with anything less that stellar service.
I simply stated that I would like to have the option of what dealer I can buy from and not be forced to deal with a dealer that I have received bad service from in the past. His "territory" right is the reason why he is able to provide poor service, and neglect customers inside his line in the sand.
My first choice would be to deal with Contender directly,
I don't think that this is being absurd.
You must be the Destin contender dealer ??? And if you are , Kudos to you, I wish I could buy the boat from you. I have heard nothing but great things about you guys.

Regards;
Absurd
I'm not a contender dealer at all or in the boat business in any way shape or form (other than an owner). But, if your local dealership is bad enough to have you to this stand on the matter, then perhaps you should detail a bit about why you're to this point with them. It sounds to me like this is an issue Contender needs to solve with their dealer if its driven you to the point of customer neglect -- it's certainly in Contenders best interest to solve.

Care to elaborate so others dont meet the same fate?
Old 06-23-2011, 09:50 AM
  #13  
Senior Member
 
Join Date: Jan 2011
Location: Homestead Florida
Posts: 303
Likes: 0
Received 0 Likes on 0 Posts
Default

We are not factory direct because it allows us to better service the customers around the world. Contender is an international company and has many dealerships in and outside of the United States. Our whole goal behind a dealer network is to give our customers somewhere to go for service, questioning, and purchasing. We do not feel that people from NY should have to travel all the way to our factory in Florida in order to purchase a boat, or bring their boat to a service center that is not Contender authorized. We see dealer networks as a positive. If you do not like your dealer please send me a private message explaining to me why and what happened. We do not want our customers to feel mistreated in any way. Also, we have not moved our operation to Georgia. We have a second facility sitting idle there, but do 100% of our manufacturing in Homestead Florida. We are also nowhere near going out of business. We have been on a constant back order since January and remain one of the few manufactures that have first rights to Yamaha inventory. Again if you have any questions, comments, or concerns feel free to private message us.
Old 06-23-2011, 10:05 AM
  #14  
Senior Member
 
Join Date: Feb 2009
Posts: 1,938
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by wadepscott View Post
I wish contender would sell direct to the public. i.e., yellowfin, invincible, jupiter, etc. My local dealer is terrible and contender is very strict about territory rights. While I respect that in every way, it has always forced me to buy lightly used contenders in the past. I would love to order new, but i would go with another brand before I bought from my local dealer.
Don't wish for them to sell direct.You don't want to deal with your boat sitting in a busy factory waiting for repair that could be done elsewhere.
If your dealer needs it for 3 weeks to fix ,contender would need it for 3 months. There is no money in warranty work to them,only production of boats. Your dealer will get paid for the warranty work so they will get it done quicker.
My local Contender dealer is no longer in biz and he should have never been one to start with.


The mark up on these boats is a lot less then you would think from manufacture to dealer then dealer to you. Its Public info in a court transcript from last year
Old 06-24-2011, 08:09 AM
  #15  
Admirals Club Admiral's Club Member
 
Join Date: Mar 2009
Location: Boca Raton, FL
Posts: 1,043
Likes: 0
Received 12 Likes on 7 Posts
Default

Originally Posted by ContenderBoats View Post
We are not factory direct because it allows us to better service the customers around the world. Contender is an international company and has many dealerships in and outside of the United States. Our whole goal behind a dealer network is to give our customers somewhere to go for service, questioning, and purchasing. We do not feel that people from NY should have to travel all the way to our factory in Florida in order to purchase a boat, or bring their boat to a service center that is not Contender authorized. We see dealer networks as a positive. If you do not like your dealer please send me a private message explaining to me why and what happened. We do not want our customers to feel mistreated in any way. Also, we have not moved our operation to Georgia. We have a second facility sitting idle there, but do 100% of our manufacturing in Homestead Florida. We are also nowhere near going out of business. We have been on a constant back order since January and remain one of the few manufactures that have first rights to Yamaha inventory. Again if you have any questions, comments, or concerns feel free to private message us.

I love mine and the Contender factory has been great to me when I have questions. Just call them don't email if you want immediate service.
Old 06-24-2011, 08:43 AM
  #16  
Senior MemberCaptains Club Member
 
Join Date: Oct 2003
Posts: 53,965
Likes: 0
Received 20 Likes on 14 Posts
Default

Originally Posted by ContenderBoats View Post
We are not factory direct because it allows us to better service the customers around the world. Contender is an international company and has many dealerships in and outside of the United States. Our whole goal behind a dealer network is to give our customers somewhere to go for service, questioning, and purchasing. We do not feel that people from NY should have to travel all the way to our factory in Florida in order to purchase a boat, or bring their boat to a service center that is not Contender authorized. We see dealer networks as a positive. If you do not like your dealer please send me a private message explaining to me why and what happened. We do not want our customers to feel mistreated in any way. Also, we have not moved our operation to Georgia. We have a second facility sitting idle there, but do 100% of our manufacturing in Homestead Florida. We are also nowhere near going out of business. We have been on a constant back order since January and remain one of the few manufactures that have first rights to Yamaha inventory. Again if you have any questions, comments, or concerns feel free to private message us.
I called Contender customer service everyday for the first two weeks of June to get two small parts.

Still waiting for someone to return my call.
Old 06-24-2011, 08:52 AM
  #17  
Senior Member
 
Join Date: Dec 2002
Location: Florida
Posts: 169
Received 45 Likes on 12 Posts
Default

Love my 31ST, and the factory was very accomodating when I requested to visit there while it was under construction. I was also glad I made the trip because my dealer got two things wrong (albeit minor) on the order which I corrected during the visit and were changed immediately by the factory no questions asked. Excellent service. I agree with calling them on the phone for answers as emails appear to be a lesser priority.
Old 06-24-2011, 12:51 PM
  #18  
Member
 
Join Date: May 2008
Location: MIAMI
Posts: 30
Likes: 0
Received 0 Likes on 0 Posts
Default

Good luck, I think they're great boats but I bought a 1992 23 open and I have been trying to fix up and I have had a very hard time getting some help from customer service. I have had some cracks and T-Top swaying significantly and other problems and wanted to get their take on things and help but have had no success. I live in Miami and thought maybe they could refer me to local people.
My next boat will be a 25 or 27 newer so I don't have to put so much work and concern into to it.
Old 06-24-2011, 01:13 PM
  #19  
Junior Member
 
Join Date: Jun 2011
Location: Jacksonville florida
Posts: 13
Likes: 0
Received 0 Likes on 0 Posts
Default

Im still waiting for my 25t im having withdraws,cant eat,cant sleep hope its here next week
Old 06-24-2011, 01:32 PM
  #20  
Senior MemberCaptains Club Member
 
Join Date: Dec 2007
Location:
Posts: 11,620
Received 2,351 Likes on 1,190 Posts
Default

Originally Posted by A Few Dollars View Post
I called Contender customer service everyday for the first two weeks of June to get two small parts.

Still waiting for someone to return my call.

You need to call Boat Stuff in Slidell. I've always had great service and got everything I needed thru them. Just ordered and rec'd several things from them a few months back and their service was excellent!

I ordered and rec'd a new rubrail w/ rope insert, 2 new decals for the sides and 2 new hinges for the livewell. They called Contender then called me back with a few questions. Then called me back with prices, took my credit card info and my stuff arrived at my door a couple of weeks later.

Then about a week later Boat Stuff called back just to make sure I got my stuff.

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.