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American Family Insurance

Old 10-04-2020, 02:50 PM
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Does anyone have experience with American Family Insurance, I have a very favorable quote over my existing insurance company but have no knowledge if there any good?
Old 10-04-2020, 03:02 PM
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When buying insurance...look at their “AM Best” rating.
Old 10-04-2020, 03:08 PM
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Where are you located? How long have they been in your area? They came into my area and tried to undercut every other insurance company's price. After a year or two they had significant rate increases. They use teaser rates to attract new clients and the other issue they had was their roof replacement policy. Do your homework before you make a jump.
Old 10-04-2020, 03:53 PM
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I will cut and paste my usual advice - I’m a marine surveyor and our company only does damage survey work (i.e. claims). We did about 600 claims last year. I’ve been at it for 32 years so I’ve seen it all. A couple of things to think about when buying a policy.

DO NOT SHOP BASED ON PRICE ALONE! There are differences in coverage. Do I need to say it again?

Look at “Exclusions.” For example, all policies exclude losses from normal wear and tear. But some policies cover subsequent damage and some don’t. So if a piece of sailboat rigging fails from fatigue (NW&T) some policies will not pay for that piece of rigging but will pay for the broken mast etc. Some policies don’t pay anything. Big difference. Some policies exclude freeze damage, some don’t. Etc.

Agreed Value vs. Actual Cash Value. If your boat is a total loss the Agreed Value policy pays you whatever the policy limit is. If you have an ACV policy you get the Fair Market Value of the boat immediately prior to the loss (like an auto policy). If your policy is five years old and the policy limit is $100k, the Fair Market Value of your five year old boat may only be $50k. If you have a relatively new boat and a big loan your payoff may be less than your loan balance. Yikes!

What is the salvage limit? If your boat sinks in the channel you have to get it out. Some policies will pay as much as the liability limit for salvage cost (usually several hundred thousand dollars). Some policies have a limit of 1% or 5% of the hull value. That won’t go far. Say you have a $100k policy limit. Any salvage over $1,000 (1%) comes out of your pocket. Again, yikes!

These are just a few examples. If you don’t know the difference, find a good agent who can explain the above.

Lastly what kind of service does the underwriter (not the agent or broker) give when you have a claim? We deal with them all, and I can tell you there is a difference as to the claims service provided.
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Old 10-04-2020, 08:32 PM
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Thankyou your advise is solid. I will be evaluating your points between companies. If someone has a claim with this company I wondering what there experience was. Some companies are very unethical even with the right policy and the customer has to fight for there rights.
Old 10-04-2020, 10:36 PM
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American Family was GREAT when I lived in the desert, once I moved to Florida they ditched me.
Old 10-05-2020, 07:36 AM
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AFLAC! The duck. Not the Gecko.
Old 10-06-2020, 02:23 PM
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Give Zack Adkins a call at W3 Insurance. He has access to most markets and can get quotes for you quickly! He can be reached at zadkins@w3ins.com or 727-522-7777 ext. 157
Old 10-06-2020, 03:13 PM
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What is their rating? Financial health?

Have you read and understood the entire policy text?
Old 10-06-2020, 04:08 PM
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I've had them for about 40 years. I have been happy with the outcome when I need to make a claim. I have my home, cars and boat insurance through them. When I move to florida next year I will need to find another insurance company, american family is not licensed to do business in florida.
Old 10-11-2020, 12:07 PM
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Thanks for all the input, I decided against American Family with all things being equal was the low pollution coverage.
Old 10-11-2020, 12:12 PM
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Travelers and Chubb (Select plan) are probably two of the better options.

With travelers there is a small charge for consequential coverage.

Chubb Select has hands down the best coverage but is pricey.

I think both include mechanical breakdown coverage which is extremely rare.

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