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Warranty Issue or Not?

Old 03-16-2020, 07:29 AM
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Default Warranty Issue or Not?

Folks,
I've got a 2018 24' center console boat that was bougt new and took delivery in July 2018.
Brand omitted for the moment but it is a noted mid range vessel.
So I'm outside of the one year front to back warranty per se.
Yesterday I found a leaking fitting on the rear of my fuel tank below deck, but possibly reachable from rear hatch.
I had the tank filled in the fall prior to winterizing.
The boat was stored with bow elevated to aid in snow removal.
Thusly some head pressure on this fitting with the fuel gathered back to the area of it.
I've had fume issues from time to time since day one but never reported them.
Is it unreasonable to think that this should be repaired as a warranty item?
It's extremely unlikely that the fitting simply loosened, thusly it's been there since day one.
Opinions appreciated.
Got my fingers crossed and my hope is that it's simply a loose fitting and that the tank tapping is not damaged.
Old 03-16-2020, 07:32 AM
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I would call the dealer ASAP.
Old 03-16-2020, 07:33 AM
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Originally Posted by Heyeddie View Post
Folks,
I've got a 2018 24' center console boat that was bougt new and took delivery in July 2018.
Brand omitted for the moment but it is a noted mid range vessel.
So I'm outside of the one year front to back warranty per se.
Yesterday I found a leaking fitting on the rear of my fuel tank below deck, but possibly reachable from rear hatch.
I had the tank filled in the fall prior to winterizing.
The boat was stored with bow elevated to aid in snow removal.
Thusly some head pressure on this fitting with the fuel gathered back to the area of it.
I've had fume issues from time to time since day one but never reported them.
Is it unreasonable to think that this should be repaired as a warranty item?
It's extremely unlikely that the fitting simply loosened, thusly it's been there since day one.
Opinions appreciated.
Got my fingers crossed and my hope is that it's simply a loose fitting and that the tank tapping is not damaged.

Hi,

Judging by your signature, I am guessing it's a Sportsman.

Most likely a loose fitting. If the boat manufacturer won't cover it, perhaps the tank manufacturer will. I would suggest reaching out to the dealer/factory ASAP.
Old 03-16-2020, 07:34 AM
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Brand is in your sig line BTW.

I would certainly inquire with the dealer. Gas leaks are serous and enter into the negligence zone if, God forbid you were to go up in flames and the F.I. found the loose fitting.
Boats are built by humans and humans make little boo boos now and again. I would absolutely, and with a smile ask them to fix it.
Old 03-16-2020, 08:23 AM
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1,000% warranty. Don't wait - go see them now. The Sportsman guys are good guys. Unlike their extended family SP.
Old 03-16-2020, 08:28 AM
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Maybe I'm old school, but going back for warranty over a possible loose fitting or something that just needs to be resealed with some thread lock seems a little extreme. I'd imagine you could fix it quicker than you could get the boat back to the dealer and wait two weeks to find out if it's covered under warranty, then another 2 weeks for them to fix it. To me, personally, that sounds like much more of a PITA than just fixing it yourself. Now, if you are not mechanically inclined enough to fix a leaky fitting then take it back to the dealer, whether it's covered under warranty or not, doesn't matter, you have to get it fixed.

In the meantime, I'd be sure all battery switches are turned off and zero chance of sparks on the boat.
Old 03-16-2020, 08:57 AM
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i would practice some common sense and check the clamp and fitting myself, dont take a wrench and gorilla the thing but make sure it feels snug
if you are not comfortable doing this have it checked right away and if its something more involved get the process going

most dealers offer mobile service give them a call and see what they say
Old 03-16-2020, 09:25 AM
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Originally Posted by rustybucket View Post
Maybe I'm old school, but going back for warranty over a possible loose fitting or something that just needs to be resealed with some thread lock seems a little extreme. I'd imagine you could fix it quicker than you could get the boat back to the dealer and wait two weeks to find out if it's covered under warranty, then another 2 weeks for them to fix it. To me, personally, that sounds like much more of a PITA than just fixing it yourself. Now, if you are not mechanically inclined enough to fix a leaky fitting then take it back to the dealer, whether it's covered under warranty or not, doesn't matter, you have to get it fixed.

In the meantime, I'd be sure all battery switches are turned off and zero chance of sparks on the boat.

If the guy took the time to make this post instead of just fixing it?
Old 03-16-2020, 09:32 AM
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if access seems tight for a wrench this would be a good time to dig that crows foot out of the tool box and put it to use
This set is $9 from harbor freight , a 1/4 socket set for the clamp (usually 5/16,1/4"or 8mm)

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Old 03-16-2020, 09:40 AM
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Just thinking...
The male fitting may have been overtightened on the female tank fitting...and there is a crack. Look at it closely.
Old 03-16-2020, 09:58 AM
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I would see if I could fix it myself, get it done and go boating. If your not the handy type have Sportsmen or a respected shop look at it. for me lost time is the most critical factor in deciding how to address repairs.
Old 03-16-2020, 12:59 PM
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Originally Posted by SeaCat22 View Post
Just thinking...
The male fitting may have been overtightened on the female tank fitting...and there is a crack. Look at it closely.
well...
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Old 03-16-2020, 01:49 PM
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Just going to add another thought here...

While I would examine it visually and with my hand, I would be very careful about wrenching on it. The last thing you want is a warranty claim to be denied, because you tried to fix it yourself.

Perhaps giving the dealer a call and seeing what they think is the first/most prudent step.

Just my $00.02.
Old 03-16-2020, 02:02 PM
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Seems like I have heard lot's of good things about Sportsman Boats. Many manufacturers see these issues as "customer opportunities" and hopefully Sportsman is one of them.
Old 03-16-2020, 02:03 PM
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I agree with HS2300. But, if you do put a wrench on it, and it is cracked, or cross-threaded, and it breaks off, you better has some way of plugging it ready, as it sounds like you have a full tank.
Old 03-16-2020, 03:06 PM
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the point of the wrench is to check if its LOOSE, not to torque down with the strength of a thousand men
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Old 03-16-2020, 03:12 PM
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Originally Posted by HS2300 View Post
Just going to add another thought here...

While I would examine it visually and with my hand, I would be very careful about wrenching on it. The last thing you want is a warranty claim to be denied, because you tried to fix it yourself.

Perhaps giving the dealer a call and seeing what they think is the first/most prudent step.

Just my $00.02.
Exactly this. If they see a wrench was on it, and the bung is cracked, you’re definitely on your own. Don’t touch it and let them look....... if the tank has to come out you’ll be in a far better position. What if the deck has to come out? Your tank should have a sticker on it stating that it held vacuum or psi for X time and that it’s certified. If not, that’s something in your corner with the builder.

Two years out, I’d fix it myself for sure.
Best of luck!
Old 03-16-2020, 03:32 PM
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"the strength of a thousand men" Lmao
Old 03-16-2020, 04:14 PM
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Originally Posted by Heyeddie View Post
Folks,
I've got a 2018 24' center console boat that was bougt new and took delivery in July 2018.
Brand omitted for the moment but it is a noted mid range vessel.
So I'm outside of the one year front to back warranty per se.
Yesterday I found a leaking fitting on the rear of my fuel tank below deck, but possibly reachable from rear hatch.
I had the tank filled in the fall prior to winterizing.
The boat was stored with bow elevated to aid in snow removal.
Thusly some head pressure on this fitting with the fuel gathered back to the area of it.
I've had fume issues from time to time since day one but never reported them.
Is it unreasonable to think that this should be repaired as a warranty item?
It's extremely unlikely that the fitting simply loosened, thusly it's been there since day one.
Opinions appreciated.
Got my fingers crossed and my hope is that it's simply a loose fitting and that the tank tapping is not damaged.
You know the answer to your question. Your warranty has expired. Period. So no, it is not covered by your warranty. The point is that IF they repair it at no cost then they are doing you a favor. With that in mind, call the dealer and be VERY nice about your request.
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Old 03-16-2020, 04:51 PM
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Originally Posted by Raybo Marine NY View Post
the point of the wrench is to check if its LOOSE, not to torque down with the strength of a thousand men
No such thing as too much torque. Best to tighten until it just starts to get loose. Stop there.

Real men don't need no stinkin' torque wrench.

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