Notices
Like Tree7Likes

Ocean Grip Review

Old 05-23-2019, 05:30 AM
  #1  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default Ocean Grip Review

Just wanted to write a quick review on Ocean Grip. I had a full deck done recently on a 35' CC. I went with Ocean Grip because honestly I couldn't get any Sea Dek people to call me back.

I used a local installer and they were paid in full on 4/29. Full deck, inside of console and top of console was quoted and ordered, no price haggle, just take the money and do it. I was told it's typically 7 days from order to install. A week came and nothing. I called and they said they were a little backed up and it will be soon. I followed up every 2-3 days, felt like I got a bit of the run around and some finger pointing between Ocean Grip who cuts it and ships it and the installer. It finally came in last Thursday 5/16, 2 weeks late but we were excited to get it on the boat. We go to pick it up and come to find out they forgot to ship a bow piece, they cut the top of the console wrong, and they forgot to measure inside of the console. I was told they (Ocean Grip) would call the next day, Friday 5/17 to get everything corrected. They didn't. I waited until Tuesday and called them directly they assured me they were on top of it and would call later that day or Wednesday and set up time to remeasure and get it done. Here we are Thursday (a week later) and still nothing.

The pieces that are on the boat look good but no one wants 75% when they paid for 100%. Time will tell how they hold up over time. I hope they make it right but so far I'm a bit bummed by the whole deal. Not quite a buyer beware story but I know this stuff is getting popular so if you get it, stay on top of these guys. I will update hopefully in the next few days when it's completed and a little bit further down the road to discuss longevity. Overall seems like a decent product just a touch sour with my first impression.

Last edited by Leeroyjenkins; 05-23-2019 at 05:44 AM.
Leeroyjenkins is online now  
Old 05-23-2019, 06:05 AM
  #2  
Senior MemberCaptains Club Member
 
Join Date: Jan 2005
Location: savannah georgia
Posts: 2,268
Default

Leroy, you the best in the business when it comes to pics- surprised you didn't post any? what colors you go with?
Yeah, it's getting harder to find good peeps to do any boat work, from electronics installations to stuff like this.... nice review Sir.
empty canibal is offline  
Old 05-23-2019, 06:21 AM
  #3  
Senior Member
 
Join Date: Apr 2009
Location: Too far from salt.
Posts: 10,056
Default

So hard to find businesses that do good work and are reliable these days.
mattttt25, THT MOD 14 and WeeKilt like this.
DFreedom is offline  
Old 05-23-2019, 06:39 AM
  #4  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by empty canibal View Post
Leroy, you the best in the business when it comes to pics- surprised you didn't post any? what colors you go with?
Yeah, it's getting harder to find good peeps to do any boat work, from electronics installations to stuff like this.... nice review Sir.
I thought about it but to be honest it’s not my boat. It’s a friends boat that I helped every step along the way. I made the calls, sent the CC#, followed up, picked colors etc. I was the only contact on the project so this isn't me talking second hand. Once it’s done 100% I will take some pics and post it up if he’s okay with it. He’s pretty low key and was pretty “is what it is” about the situation but when you shake hands and agree to something I’m a firm believer that you keep your word. I have two small businesses myself and I keep up my end of the deal 99% of the time. That 1% I don’t, you get a phone call from me with a solution, people aren’t needing to reach out to me. Same goes for anything I sell on THT, it ships when I say it should and it’s in the condition I promised. Maybe it’s growing pains with their business but like I said I’m happy with the product but just wanted to give people a friendly heads up if they have a strict timeline. Once it’s fully installed and correct they will get a 4/5 stars but currently we’re at a 3/5
Leeroyjenkins is online now  
Old 05-23-2019, 07:49 AM
  #5  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Update 1: Writing this post bugged me a little bit so I texted them asking for a status. Got a quick call back and they are going to try to come tomorrow if not, next week. I'm not holding my breathe but fingers crossed.
Leeroyjenkins is online now  
Old 05-23-2019, 08:07 AM
  #6  
Senior Member
 
Join Date: Jan 2015
Posts: 647
Default

I'm guessing that if they had called you first instead of leaving you hanging that we would be seeing this thread at all?
Perf40 is offline  
Old 05-23-2019, 08:30 AM
  #7  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by Perf40 View Post
I'm guessing that if they had called you first instead of leaving you hanging that we would be seeing this thread at all?
I was planning on writing one either way I was hoping to have lots of photos and a quick 5 star synopsis. I did some THT research on the subject and there wasnít much out there so I wanted to start something with a bit of substance. Everything else is ďI like itĒ ďitís not hot on my feetĒ ďit doesn't hold fish bloodĒ etc
Leeroyjenkins is online now  
Old 05-23-2019, 09:04 AM
  #8  
Senior Member
 
Join Date: Jan 2015
Posts: 647
Default

Hope the finished product raises the score. They still need to learn to make the hard calls first. I don't like the guy I become when I'm left hangin'.
Perf40 is offline  
Old 05-23-2019, 09:14 AM
  #9  
Admirals Club Admiral's Club Member
 
WeeKilt's Avatar
 
Join Date: Jun 2018
Location: Arden NC/Cross Hill SC
Posts: 218
Default

Originally Posted by Leeroyjenkins View Post


Iím a firm believer that you keep your word. I have two small businesses myself and I keep up my end of the deal 99% of the time. That 1% I donít, you get a phone call from me with a solution, people arenít needing to reach out to me. Same goes for anything I sell on THT, it ships when I say it should and itís in the condition I promised.
Couldn't have said it any better (from a fellow business owner).
WeeKilt is offline  
Old 05-23-2019, 09:30 AM
  #10  
Admirals Club Admiral's Club Member
 
Join Date: Jul 2006
Location: Ocala
Posts: 2,755
Default

Getting anything done on time in the peak of boating season by the most reputable businesses is almost a no win situation. Mind you it’s not an excuse for them giving you a timeframe and missing the deadline but everyone is swamped and over booked.
kmoose is offline  
Old 05-23-2019, 09:42 AM
  #11  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by kmoose View Post
Getting anything done on time in the peak of boating season by the most reputable businesses is almost a no win situation. Mind you itís not an excuse for them giving you a timeframe and missing the deadline but everyone is swamped and over booked.
I agree 100%. I was impressed with the timeline I was originally promised. After I dug into it a little bit the hangs up came from communication or lack thereof between OG and the installer, it wasn't an issue of time. The console floor was omitted from the final print because the installer didn't have the correct tool to measure it, that bomb was dropped on me when I went to pick it up, not when it was measured 3 weeks prior. It's a learning experience all around. I'm pretty deeply entrenched in the boating industry down here. I remember the good guys and forgot the bad ones, I am lucky to be trusted by a lot of friends and am asked for my industry opinion often. These guys are still on my good side, I like the product just wasn't a fan of the communication breakdown and the amount of legwork I had to do, for a favor for a friend, and a decent payday for a company.
WeeKilt likes this.
Leeroyjenkins is online now  
Old 05-29-2019, 08:00 AM
  #12  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Just an update. No call no show on Friday and same yesterday. Ended up having to make a call and light a fire. They came out laid the missing pad and measured for the parts that were miscut or forgotten. They say they will be out by Friday at the latest to finish the job but time will tell. I will update when it's 100%.
Leeroyjenkins is online now  
Old 05-29-2019, 08:45 AM
  #13  
Senior MemberCaptains Club Member
 
Join Date: Aug 2002
Location: Baltimore,Maryland
Posts: 5,456
Default

You must have mentioned THT! LOL..
Lone Ranger is offline  
Old 05-29-2019, 11:00 AM
  #14  
Admirals Club Admiral's Club Member
 
Join Date: Aug 2005
Location:
Posts: 1,274
Default

On the flip side.............if you owed them money, I guarantee they would be camped out in your driveway until payment was rendered.
OldPete and FlatStripes like this.
swat1 is offline  
Old 05-29-2019, 01:24 PM
  #15  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by swat1 View Post
On the flip side.............if you owed them money, I guarantee they would be camped out in your driveway until payment was rendered.
Iím going to change the way I do business with these companies moving forward. 50% at start and 50% at finish.
Leeroyjenkins is online now  
Old 05-29-2019, 01:29 PM
  #16  
Senior Member
 
Join Date: Jan 2015
Location: Ellenton, fl
Posts: 731
Default

Originally Posted by swat1 View Post
On the flip side.............if you owed them money, I guarantee they would be camped out in your driveway until payment was rendered.
this is what I was thinking. Why in the hell did you pay them in full? I donít usually take any deposits from my customers but sometimes 50% down at most. 50% protects me if the customer bails and at least covers materials but i would never cash a check or run a card for the full amount until my customer received their product and was happy.
Chillinthemost is offline  
Old 05-29-2019, 02:50 PM
  #17  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by Chillinthemost View Post

this is what I was thinking. Why in the hell did you pay them in full? I donít usually take any deposits from my customers but sometimes 50% down at most. 50% protects me if the customer bails and at least covers materials but i would never cash a check or run a card for the full amount until my customer received their product and was happy.
It was a combination of things, as mentioned I was heading up the project for a friend. It was easier for him to give a CC auth over the phone since he was out of town. $6k is a lot of money to ask me to fork over so that was what he offered and I agreed it made the most sense.
Leeroyjenkins is online now  
Old 05-29-2019, 07:46 PM
  #18  
Senior Member
 
Join Date: Jan 2015
Location: Ellenton, fl
Posts: 731
Default

Originally Posted by Leeroyjenkins View Post
It was a combination of things, as mentioned I was heading up the project for a friend. It was easier for him to give a CC auth over the phone since he was out of town. $6k is a lot of money to ask me to fork over so that was what he offered and I agreed it made the most sense.
$6000 is also a lot of money for foam pads on a boat that will need replacing every couple of years.
Chillinthemost is offline  
Old 05-30-2019, 04:45 AM
  #19  
Admirals Club Admiral's Club Member
 
Join Date: Jan 2017
Posts: 479
Default

I'm with a couple other guys 50/50 is a good idea. I personally dont take money down but I dont operate in south Florida either. Too bad you couldnt get seadek guys to call you. That's a problem for sure this time of year but no excuse for it.
Castawaychris is offline  
Old 05-30-2019, 05:09 AM
  #20  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: May 2012
Location: South, FL
Posts: 7,326
Default

Originally Posted by Chillinthemost View Post

$6000 is also a lot of money for foam pads on a boat that will need replacing every couple of years.
The non skid needed to be done and this was a good option for him. Without having to splatter and paint the whole deck. It's double thick and customized and will be nice for diving. He also has the teak cut pattern which seems to class up a hardcore fishing boat. It wasn't quite $6k but it was up there. He's happy with it and I think it looks nice.
Leeroyjenkins is online now  

Thread Tools
Search this Thread