Old 05-13-2013, 03:36 PM
Admirals ClubCaptains Club MemberPLEDGER Admiral's Club Member
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Join Date: Aug 2004
Location: cape cod
Posts: 8,788

The one that burned is being replaced for free so I think I'd be a fool not to take it. It feels like thay are doing it as a matter of policy and when it comes to deviating from policy to make sure I'm at all OK with what happened the could not care less. They don't care about me or my satisfaction one bit. It's a terrible way to do business.
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