Old 06-13-2011, 11:53 AM
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Join Date: Sep 2005
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Default An Update on Structure Scan Issues

OK...here's the scoop so far. The structure scan still does not provide an adequate image. I question its ability to see objects off to the side, at least in my installation. Simrad tech support has sent me a transducer which I temporarily moundted in the stern. I have replaced all of the LSS1 cabling and the LSS1 itself.
Suddenly, I'm not getting any call backs from phone messages or responses to my emails form the tech support person.
Looks like I'll be writing quite an article on this system, which will turn out to be a commentary on tech support. I had to go far up the Corporate ladder to get attention in the first place. Needless to say, I am not happy with Navico tech support. Next stop Humminbird!