Thread: returning tools
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Old 02-26-2020, 08:45 AM
  #16  
mikefloyd
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Originally Posted by Cobia 217 View Post
I don't know how the box stores stay ahead of it. Every time I'm at one, it seems someone's returning a power tool for one reason or another. I'm sure many are like the situation the OP described. One of my former neighbors DIY'd a brick walk and bought a new DeWalt miter saw to use for the cuts. By the time he was done the saw was pretty choked up w/brick dust but he cleaned it up, put it back in the box, and returned it to HD and told them it didn't work out for him. Full refund.
This is exactly why I never buy anything from HD or Lowes that's not in a factory sealed box.