The Hull Truth - Boating and Fishing Forum - View Single Post - Daiwa SEABORG 1200MJ??? Anyone use it yet???
Old 05-22-2018, 11:55 AM
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Originally Posted by coores14 View Post
If I called Daiwa and said, "hey I need a drag washer for a Seaborg 1200" they wouldn't sell it to me?
I've ordered parts from them in the past, they never asked where I bought the reel.

Perhaps they won't service it themselves or they won't offer warranty on it, but I don't see them denying a parts purchase over the phone.
Last I checked - on electric reels specifically, you are required to send it to their facility, through the authorized retailer you bought it from.
Maybe they have different rules for standard reels, but this has been my experience in my dealings with them (fairly recently too. I've had some folks ask me to repair some Daiwas for them).

Maybe I just got the wrong person on the phone....