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Old 07-30-2013, 08:20 AM
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Default Pelagic Sunglasses

Who has a pair and what's good/bad about them?
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Old 07-30-2013, 08:32 AM
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I'm interested in this as well.....
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Old 07-30-2013, 10:48 AM
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The bad -- they have a one year warranty as long as you have valid proof of purchase.

Costa has a lifetime warranty and they don't care when or where you bought them. Say what you want about being charged repair fees and such from Costa, but at the end of the day they fix the glasses. I've never had an issue with them. Send the glasses in, pay the 11 bucks or whatever, and two weeks later I have a seemingly new pair at my door. Even if they did charge me more, it's still less than a new pair would cost.
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Old 07-30-2013, 10:49 AM
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Oh, and the Pelagic warranty excludes normal wear and tear. Scratches on the lens? Too bad. Arm broke? Sorry.

Costa doesn't care.
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Old 07-30-2013, 04:36 PM
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Quote:
Originally Posted by coores14 View Post
Oh, and the Pelagic warranty excludes normal wear and tear. Scratches on the lens? Too bad. Arm broke? Sorry.

Costa doesn't care.
I would suggest calling Pelagic directly and getting the story on the warranty.


THAT being said, I have had mine since Nova Scotia last year (September 2012), and I love em. Go try on a pair before you buy any sunglasses; find the style you like and that fits your head.
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Old 07-30-2013, 04:43 PM
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if it's any different than what they post on their website, then why do they post it on their website?
http://www.pelagicgear.com/polarized/warranty


"
Pelagic Polarized™ Warranty

All Pelagic Polarized Eyewear comes with a one year warranty against manufacturing defects with valid proof of purchase from an authorized Pelagic dealer. Warranty will not apply without valid proof of purchase by original owner. Sunglasses will be repaired or replaced at the discretion of Pelagic, Inc., if deemed necessary.
WARRANTY EXCLUDES: Products altered after purchase; damage caused by normal wear and tear including scratched lenses; disfigurement caused by neglectful exposure to extreme temperatures and/or other factors."
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Old 07-30-2013, 05:31 PM
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I strongly recommend...Panama Jack. Just kidding. I've had good luck with Smiths - also a lifetime warranty I believe and can be had for less than $100 if found on sale.
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Old 07-30-2013, 05:31 PM
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Quote:
Originally Posted by Captain Woody Woods View Post
I would suggest calling Pelagic directly and getting the story on the warranty.


THAT being said, I have had mine since Nova Scotia last year (September 2012), and I love em. Go try on a pair before you buy any sunglasses; find the style you like and that fits your head.


Woody, what retail chain carries these things? I'd like to check them out. There are a couple of frames that I like. However, costas deal is hard to beat. They have replaced a couple pair I have owned.
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Old 07-30-2013, 07:22 PM
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"damage caused by normal wear and tear including scratched lenses; disfigurement caused by neglectful exposure to extreme temperatures and/or other factors."

This means - set them on the truck dash upside down during a workday in July, come back and the temples are melted out straight - you are SOL!

Costas - send them in with $12 bucks - they'll put new temples on them for you.

I'll pay for the Costas.
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Old 07-30-2013, 09:19 PM
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I have not tried Pelagic glasses yet but am excited to hear some feedback. I looked at them in a showcase and they looked awesome, my only complaint is not enough variety in the frame design. Their frames are all very similar in size and shape.


Coores: Costa makes decent glasses but they are far from the best. Their customer service is borderline atrocious compared to other manufacturers in the same price range.
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Old 07-31-2013, 12:32 AM
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Quote:
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I have not tried Pelagic glasses yet but am excited to hear some feedback. I looked at them in a showcase and they looked awesome, my only complaint is not enough variety in the frame design. Their frames are all very similar in size and shape.


Coores: Costa makes decent glasses but they are far from the best. Their customer service is borderline atrocious compared to other manufacturers in the same price range.
Never once made a claim that Costa is the best.

However, your claim of their customer service being "borderline atrocious" is purely subjective and a matter of opinion. For me, after at least ten years of wearing Costa glasses I have had exceptional service from them. Never once questioned about any warranty claim or repair. $11 and I get back a seemingly new pair. Period. With that track record "atrocious" is quite possibly the last adjective I would choose.

Have others had bad experiences with Costa? You bet. A simple search online will show that. But that same scenario plays out with ANY consumer product. Some people hate Yamaha engines. Some people love them. I'm only trying to show the OP that right up front I would take pause with Pelagics warranty wording when compared to another major player in the field.

FWIW, Smith are nice. Maui Jim are nice. Kaenon are nice.
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Old 07-31-2013, 08:41 AM
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Quote:
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I strongly recommend...Panama Jack. Just kidding. I've had good luck with Smiths - also a lifetime warranty I believe and can be had for less than $100 if found on sale.
I agree about Smiths. Awesome glasses and can be found on ebay for less than $100 as mentioned.
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Old 07-31-2013, 09:48 AM
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We will be getting the new Pelagic glasses in soon. They are still finalizing the dealer agreements. I have yet to see them in person myself but I understand what you are saying about the warranty.

This concerns me as well when considering a sizable inventory purchase, especially when the other brands we carry, Ocean Waves and Kaenon offer excellent warranties.
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Old 07-31-2013, 10:18 AM
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This concerns me as well when considering a sizable inventory purchase, especially when the other brands we carry, Ocean Waves and Kaenon offer excellent warranties.

Ocean Waves! I knew there was another company that I was forgetting. They're worth looking at, as well.
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Old 11-06-2013, 07:16 AM
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Default Pelagic sunglasses - update

Well, I did it.

After losing a pair of 580 Costas Permit's overboard, thanks to those CHUMZ mono retainers (which the mono pulls out of the rubber ear part ), i ordered up a pair of Pelagic KAHUNA's Sunglasses in matte black frame with Green Mirror Lense.

I fished this summer with a dude who had a pair of the Pelagic's and I tried them on and was impressed with the clarity of the lense. Super crisp and clear. What the hell.

Ordered them up (without trying them on), and with Free shipping, they arrived.

The Costa Permits are a large frame sunglass. The KAHUNA's are a gigantic framed sunglass, providing plenty of coverage from the sun and glare and also doubling for downhill ski goggles while protecting 1/3 of your entire face. I like them. I'll give feedback once i get some wear and tear on them.
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Old 11-06-2013, 08:05 AM
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Thanks for the input, I just broke a pair of my Costas and will try these.
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Old 11-06-2013, 08:58 AM
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I have polarized Ray Bans. I like the glass lens glasses. I dropped them and scratched one real bad. They sent me a new set of lenses for $40 I believe. Since I dropped them, I found that reasonable. They also sent me two nose pieces and the parts that go on the legs over your ears for free when I called them.
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Old 11-06-2013, 12:11 PM
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I bought a pair of Pelagic "The Mack" frames in August. My Costas were worn out and needed to be sent in for repairs. Pelagic was at the Pirate's Cove Billfish Tournament and gave me a great deal so I gave them a try. I have been very happy with them so far. The quality appears to be as good or better than Costa. They fit well and the lenses are very clear and have a good color/brightness to them.

I asked the Pelagic rep about the warranty and he said that although one year was the official policy, they wanted to keep their customers happy and would take care of any defects after that.

Since then I have sent my worn out Costas in for repair and for $11 got them back with new lenses and ear pieces. I have been happy with both companies so far. I've always had good experience with Costa customer service in the 4 times I have sent glasses to them for warranty issues or repair.
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Old 11-11-2013, 06:50 PM
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Bought a pair of wave killers in '01. Yes '01. Sent back to Costa for minor repairs twice for $9.95 and got new pair once and repaired once. Just sent pair back last month for $11.95 and they were back ordered on arms. Called them after 2 weeks and sent me a new pair of tortoise colored wave killers At No Additional Charge! Paid for one pair over 12-1/2 years ago and I've had 3 new pairs and 1 repaired that looked all most new. Yea costa's suck, but I'll never buy anything else.
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Old 11-11-2013, 06:55 PM
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Costas, RayBans, Smiths, Ocean Waves....all options...like Pelagic.

I've had Maui Jims, Costas, Bole, Ray Bans, Kaenon.

Now I'm trying Pelagic.
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