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Old 07-13-2006, 03:29 PM
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Default When will C-map step up to the plate with an update???

I own the Furuno GP7000FNT along with the C-map NT+ cartography formy area. The operating software for the unit is also written by C-map.So far I have had great success with the unit and overall, I'mvery pleased. But, there is one issue that has come up in the pastthat still has not been resolved. The zoom feature leaves a little tobe desired, especially when you get farrther away from the coast andleave the more detailed areas of the chart overlays.

Many of those that participated in the thread......

http://www.thehulltruth.com/forums/t...t=81&posts=100

......will rememberthe dialogue that included responses from C-map folksregarding the zoomcapabilities of the unit and the "plotter mode" that was removed fromthe operating software. Well to make a long story short, nothing everhappened with an update and I am wondering why.

I will includesome of the posts from that thread so everyone that is interested willbe aware of the issue that I'm talking about. The following are postsmade by myself as well as "pwilly001," who's signature indicates that heis a C-Map employee.





(pwilly 001)
"Hi guys,

Let's reserve 'best friend' titles until such time as I can get something delivered to you!

I actuallydon't do any of the programming or coding, but I sure know the rightpeople to get it done. Things are a bit hectic now at the moment, but assoon as I can get some feedback from the people on the ground,so tospeak, I will pass it along.

I'm doing my best to get what you need, please be patient.

Thank you
Paul @ C-MAP "






(me)
Paul,

Asfaras the zooming issues on the GP7000F are concerned, when will an updatedNT+ card be available that will allow for consistent zoom capabilitiesthroughout the chart, rather than where the overlays allow it. Seems tome that all you need to tell your software guys is that the cards intheir current form prevent ultra close zooming when well offshore, whichis the only place it is really required. Lets face it. The need tooverzoom in a creek or harbor where you are surrounded by landmarks isbasically useless. Cool, impressive, interesting, yes. But basicallyuseless. The need to overzoom, down to "gnat's a$$" detail I mean, onlyreally helps anyone when they are twenty five miles off of the hilltrying to locate a pile of rocks that is holding a big fat gag grouper.And this would require no pre-loaded chart details. Actually the exactopposite would be the case. Personally, I would want to be able to zoomdown to a blank screen that had only the waypoints that I createdshowing.

Is this something that you could help us with? Seeing asthe C-Map card is the limiting factor as far as the zoom capabilitiesare concerned, I would guess that the information on thecard could bechanged or updated to allow the problem to be corrected.

Thanks forall of the information you are providing. I think that continuing thisdialogue will be beneficial for everyone involved.

Matt






(pwilly001)
Well....now itseems things are a little bit clearer. I must have misunderstoodthe earlier posts. A blank screen that shows your waypoints that allowsforunlimited zooming is called 'Plotter Mode'.

When set to'ON', Plotter Mode enables you to zoom past the chart detail, and alsointo areas between charts where detail does not exist. When set to'OFF', Plotter Mode prevents this zooming capacity and limits allzooming only to areas where chart details exist.

To be honest, Ido not think this function exists in MAX software, and thus the changewhen the GP7000 was flashed with new software.

But like you guyssaid, when issues are brought to the attention of the right person,things work out. I'll talk to the programmers tomorrow and see what Ican do about getting this function added back in.

Thanks guys!

Paul @ C-MAP








(me)
Thanks Paul.

Now we're gettin' somewhere.

If Iunderstand you correctly, at some point in the past the capability thatwe are looking for existed. Apparently some of the other posters in thisthread even had the units before the updated software was installed andenjoyed this 'Plotter Mode' but lost some specific amount offunctionality after the update.

Can you tell me what the versionsof operating software are named, pre-update and post-update? I purchasedthe unit as a Christmas present for my father last month so I amguessing I have the newest version of the software but I would like toknow what the names are and how I can check my unit to determine whatversion I have.

And now for the million dollar question, when canwe expect to see an update that will allow for the 'PlotterMode'capabilities that you mentioned? I don't mean to beat a dead horse butit has become obvious that this particular issue has asignificantimpact on the functionality of the unit, especially as a'fishing'application. Because of this I will have to assume that the problem wilbe corrected at some point.

Any ideas when?
And how much $$$ it will cost us?

I kinda feel like an accidental omission of key features should be a relatively inexpensive update.


Again, thanksPaul for helping us to work this out. I have a warm fuzzy feeling thateveryone is going to get exactly what they wanted before it is all saidand done. And in regards to your earlier post about checking this forummore often, I think you will find that THT is avery active group ofboaters that could provide you with an invaluable source of feedback andconstructive criticism. Just look where this one thread has taken us.You should seriously consider contacting the moderator and creating aC-Map Forum within the vendors forum. Your product will be on displayfor literally thousands of the most hardcore boaters on the water.Imagine the possibilities.

Matt








(pwilly001)
Matt,

Yes, PlotterMode was removed in most software packages when MAX was introduced withFlexiZoom technology. Unfortunately, not all of the applications ofPlotter Mode were understood, and as clearly seen here, it is neededmore than FlexiZoom is.

I can't pinpoint software versions at this time, but will try to gather that information in the coming days.

Software updatesare provided directly from our USA office for a majority of C-MAP basedchart plotters. There is a nominal fee that is charged to cover the costof the media the update is on, but if you return the media within 15days, the charge is reversed. So technically, it's free, if you return it

The vendor forum is a good idea as well, I shall look into that.

Thank you
Paul @ C-MAP











Sorryfolks for what has turned out to be a really long post. I guess thatmy intentions here are to figure out whether or not anything is goingto be done or if this has been brushed aside. Any response from C-Mapwould be greatly appreciated. I gave up several months ago trying toaccomplish anything through the C-Map website. Questions I posted therewere never answered.

Matt
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Old 07-13-2006, 03:33 PM
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Default Re: When will C-map step up tp the plate with an update???

p.s.

I don't know why the Rich Text Editor does it but I tried twice to fix the words that run together but the spaces keep getting removed.
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Old 07-14-2006, 04:01 PM
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Default Re: When will C-map step up to the plate with an update???

I know it was a long first post, but come on.

Anyone???
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Old 07-14-2006, 04:57 PM
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Default Re: When will C-map step up to the plate with an update???

I'll bite. Sounds like a plotter function, not a mapping function.

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Old 07-14-2006, 05:17 PM
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Default Re: When will C-map step up to the plate with an update???

Quote:
chuckNduck - 7/14/2006 3:57 PM

I'll bite. Sounds like a plotter function, not a mapping function.
It is a plotter function. Accessed through a pull down menu on the plotter screen.

C-Map writes the operating software, the cartography, as well as any applicable updates.
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Old 07-14-2006, 10:33 PM
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Default Re: When will C-map step up to the plate with an update???

im interested in this also.. im am purchasing the gp7000f soon but after reading that thread its scaring me away because i really need to zoom way in to anchor on a wreck and such. ill have to keep up with this one hopefully pwilly give us some insight

by the way originalsin are you usin firefox? when i post using firefox some of my words run together too, i have to switch to IE to post

Mark
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Old 07-15-2006, 01:49 AM
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Default RE: When will C-map step up to the plate with an update???

I was in on that thread too. I was also corresponding with them re: DSC functionality—something $300 Garmins already do. They assured me it would be out in "late February" and DSC was included. Tried getting somebody, ANYBODY, to respond to emails and PMs after that date came and went, but nothing. No responses at all from anyone at CMAP, including the ones who used to post here.

Furuno tersely told me there is no date set for any update.

VAPORWARE! Very frustrated.

Edit: Here was my last attempt to contact them. It was back in May, and I never heard back from them.

Hello there.

I have the Furuno GP7000F NT and have been patiently waiting for the DSC upgrade I hear you folks have been working on. Someone in your office told me back in January it would be out in late February. He has since not returned my emails. Another email sent to someone in your office was read on 4/29, but never responded to.

Furuno went from saying to expect it in late February but now tersely says "there is no date" for the update. Can you please tell me what is going on?

DSC functionality is very important to my customers and myself.

Regards,

Kurt

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Old 07-17-2006, 11:47 AM
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Default RE: When will C-map step up to the plate with an update???

I hear crickets
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Old 07-17-2006, 04:01 PM
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Default Re: When will C-map step up to the plate with an update???

Quote:
sublime1598 - 7/14/2006 9:33 PM



im interested in this also.. im am purchasing the gp7000f soon but after reading that thread its scaring me away because i really need to zoom way in to anchor on a wreck and such. ill have to keep up with this one hopefully pwilly give us some insight

by the way originalsin are you usin firefox? when i post using firefox some of my words run together too, i have to switch to IE to post

Mark
sublime.......

Some guys out there have gone so far as to say that the unit is "worthless" for locating small features when outside of the chart overlays. I don't know if I would agree with the term "worthless," but it could be better. Something that a simple update could correct. Something THAT WAS THERE TO BEGIN WITH that some tech wiz at a desk decided wasn't needed so it went away. I think that the C-Map folks who read THT, which there seem to be a few, should pass these threads about these subjects along to their tech dept.





Kman........

I thought it was crickets at first too. Turned out to be cordouroy thighs rubbing together.
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Old 07-17-2006, 04:02 PM
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Default Re: When will C-map step up to the plate with an update???

sublime........

Yep. Firefox. I now have another reason to dislike it.
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Old 07-17-2006, 09:01 PM
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Default Re: When will C-map step up to the plate with an update???

Hey guys,
Compose your message in word then cut and paste into the post box.
The spelling gets fixed and you look smarter.
I need all the help I can get.
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Old 07-18-2006, 12:59 PM
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Default RE: When will C-map step up to the plate with an update???

Matt,

Based on the not too eager to help response I got yesterday from C-Map tech support, I wouldn't hold your breath...

I'm having trouble getting my unit to upload waypoints from the SD card, but maybe its a moot point anyway, if I won't be able to zoom in close enough to hit a 40' wreck 40 miles off shore.

One thought I had after reading through the old posts yesterday - what happens if you take the chart card out, and just use the background chart? Will it let you overzoom at that point? Anyone tried this? My thought is if the zoom is limited by the chart scale, if the chart is removed maybe we can overzoom enough to stay on a small rock/wreck... 99.9% of the time I don't need the chart detail anyway - it's less than 2 miles up the ICW from my drystack to the end of the jetties - even my wife could find her way home without the GPS.

-Kai
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Old 07-18-2006, 01:16 PM
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Default RE: When will C-map step up to the plate with an update???

Quote:
kaid - 7/18/2006 11:59 AM

Matt,

Based on the not too eager to help response I got yesterday from C-Map tech support, I wouldn't hold your breath...

I'm having trouble getting my unit to upload waypoints from the SD card, but maybe its a moot point anyway, if I won't be able to zoom in close enough to hit a 40' wreck 40 miles off shore.

One thought I had after reading through the old posts yesterday - what happens if you take the chart card out, and just use the background chart? Will it let you overzoom at that point? Anyone tried this? My thought is if the zoom is limited by the chart scale, if the chart is removed maybe we can overzoom enough to stay on a small rock/wreck... 99.9% of the time I don't need the chart detail anyway - it's less than 2 miles up the ICW from my drystack to the end of the jetties - even my wife could find her way home without the GPS.

-Kai
I thought about trying what you say. I think there is an option somewhere in the unit to chose which card the unit works from. I wonder if you could toggle back and forth between the two slots. I guess for this to work you would have to have points saved in some internal memory, which I don't know if the unit has one or not.

Interesting thought........


Sorry to hear you've had so many problems. I read your other post. For me things have worked out pretty well. I know though that the main complaints seem to revolve around the zoom capabilities so I thought I would bring this back up since nothing was ever done.

Plus, I hate being blown off, which has happened twice now with the C-Map bunch. I hope for their sake they don't keep up this crap. Last thing they or Furuno want is to get on the Bayliner-style THT sh!tlist.
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Old 07-18-2006, 01:18 PM
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Default Re: When will C-map step up to the plate with an update???

p.s. I'll be keeping this thread at the top of the page for a while.
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Old 07-18-2006, 03:14 PM
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Default Re: When will C-map step up to the plate with an update???

Wow....I don't know where to start...

See if I can cover everything in one response...

Software => Not sure what is going on with this. Checking in with the Engineers in Italy to get an update on the schedule and release time frame for the new software, what it will include, etc, etc. As I'm sure all of you know our work is only half of the job and it's a joint effort with Furuno to approve and release the software, and unfortunately I have no control over their interest or schedule to release it. As soon as I hear something more concrete I will post it here. Please don't think that we're blowing anyone off or ignoring requests for changes. All of them are submitted and discussed and then discussed some more. As far as not getting a response on e-mails, that's my fault Kurt. I started the e-mail and must have stopped when I realized it was the same song and dance response again.

Support => If anyone has any problems with tech support or any other C-Map related issues, please do not hesitate to contact me directly. I may not be able to help in every case, but I will do my best to get it rectified.

It's been incredibly busy the last two months and it's not that we (I) have been ignoring any of the things going on, there just isn't enough time in the day a lot of the times.

Paul @ C-Map
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Old 07-18-2006, 04:17 PM
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Default Re: When will C-map step up to the plate with an update???

Email sent to you Paul....
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Old 07-19-2006, 10:04 AM
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Default Thanks for hte follow up Paul...

Just wanted to let everyone know Paul answered a bunch of my questions offline and has given me some things to try...we'll see if I can get it to work when I get back to the boat Friday...

-Kai
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Old 07-20-2006, 09:24 AM
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Default Re: When will C-map step up to the plate with an update???

Gentlemen,

My sources report that nothing will be done until later this year. There will be a whole host of changes made to the software for the GP-7000, and I think many of you will be happy with them.

Thanks
Paul @ C-Map
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Old 07-20-2006, 12:16 PM
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Default Re: When will C-map step up to the plate with an update???

Good. Thanks for the update, no pun intended.

Any luck ever getting the production of the card readers back up and running.
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