OK- So what is the deal with a 3010C and GSD20?

Friend has this system installed on new WC27 and has been having intermittent problems for over 2 weeks with sonar. Went through all the hoops with having to get bigger data cards (32mb!) to download the update
( why can't this unit be done in- house like umpteen other models can? )
Now have purcha$ed bigger data cards, completed the update install, restored factory defaults and sonar won't read bottom!!

Just flashes 0.00 feet. Crappy manual points out in a dozen different places that this means there is a problem with the unit, but gives you no clue as to what to check for!

Have already tried the obvious-power connections to GSD20 and trans. and network/power cable. All are fine. GSD20 has a steady flashing green led... again crappy manual has no Troubleshooting flow chart of any kind that lets you know what the green flashes mean.
Tech support not available on weekends
Need to mention that I have the 2010C on my boat for 4 years now. Have done all the updates (last one was over a year ago) and never installed an update that broke something!

I am not a big fan of the GSD20 fish finder (mediocre compared to my Furuno on same boat), but I am even less fond of this version of the GSD20 which has even less tuneability.
Now it appears that Garmin is following Raymarine with this "mix and match, pick this week's patch" software update crap.
Does anyone have an idea what the green flashing led means?

Or do I wait until weekdays to call Garmin? Hopefully, they are still as good as they "used to be".