I will say this again about Lowrance. THEIR CUSTOMER SERVICE SUX BIG TIME!.
They think that putting a "this is our busy season" on the recording is a good excuse to wait for 20 to 30 minutes on a help line. The person in charge of their CS dept should be fired immediatley. Apparently, he has no idea of what service is. But sadly, that is the way many companies are treating their customers lately.
However, their is an easy solution to it. DO NOT BUY LOWRANCE OR EAGLE PRODUCTS.
You have the power to bring them down off their high horse. It is simple.
Dubble