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I have a Garmin 498 that I bought new in March of this year. All of a sudden I'm getting temp readings of 172, 168, etc. The actual water temp is probably 72 or 68 but I can't be sure. A friend has a 498 also so I put the head of my unit on his boat. Got the same kinds of readings. I did a master reset and still got the same readings. Garmin said to send it back and they would repair the head and send it back under warranty. But, the killer is it will take about 2 weeks for them to repair and return. I need the unit for fall fishing.
Does anyone have any suggestions of what I can try before I return it?
I have a Garmin 498 that I bought new in March of this year. All of a sudden I'm getting temp readings of 172, 168, etc. The actual water temp is probably 72 or 68 but I can't be sure. A friend has a 498 also so I put the head of my unit on his boat. Got the same kinds of readings. I did a master reset and still got the same readings. Garmin said to send it back and they would repair the head and send it back under warranty. But, the killer is it will take about 2 weeks for them to repair and return. I need the unit for fall fishing.
Does anyone have any suggestions of what I can try before I return it?
I appreciate any help anyone can give.
Lew
If you can't live without it, and can't borrow one, find some other way to measure water temperatures and send it back later. Don't wait untill it is out of warranty.
If there were a simple fix you could do yourself, Garmin would have told you how to do it.
I had the same thing. The first to go is the temp, then the speed. They (mine was an Airtech) sent me a new "insert" that I had to splice into the thru-hull. They told me that this is typical of how they stop working, that is first the temp, then the speed. good luck. - Glen
Agree with the above. If you mistakenly unplugged and replugged the transducer while power was applied, the sensitive circuitry in the temp sensor can get fried VERY easily.
Bottom line - whenever unplugging or replugging the temperature sensor, make sure there is no power to the system.
If your head unit worked fine on his boat it is likely the problem is either your temp sensor in the transducer or the cable. Sensor failure is not uncommon. Voltage spikes can kill them pretty easy.
yep, that's what I said..........LOL. Thanks guys. I'm going to send it back to Garmin. The weather is so lousy here, it's going to be over a week before I can get out again, so might as well go ahead and get it fixed. They said they would send me a newly repaired one. That sort of bothers me since I bought a NEW one, not a refurb. Guess there's no difference in fixing mine and getting a refurb but it seems that when they're under warranty, you should just get a new one. Oh wait, they don't make that one anymore. Well, the one that replaced it would work fine. Yeah, count on that happening.
yep, that's what I said..........LOL. Thanks guys. I'm going to send it back to Garmin. The weather is so lousy here, it's going to be over a week before I can get out again, so might as well go ahead and get it fixed. They said they would send me a newly repaired one. That sort of bothers me since I bought a NEW one, not a refurb. ..................
Yes, but the one you bought is now "used". If it didn't work out of the box they would probably send you a new one.
When I sent my 182c in for (paid) repair, they sent me a much newer unit as a replacement. Better? Who knows, but it was newer. There's a good chance that the refurbushed unit is better than a new one because someone has to actually test each function after they repair it.
fishnspoon - 10/22/2008 3:28 PM yep, that's what I said..........LOL. Thanks guys. I'm going to send it back to Garmin. The weather is so lousy here, it's going to be over a week before I can get out again, so might as well go ahead and get it fixed. They said they would send me a newly repaired one. That sort of bothers me since I bought a NEW one, not a refurb. ..................
Yes, but the one you bought is now "used". If it didn't work out of the box they would probably send you a new one. When I sent my 182c in for (paid) repair, they sent me a much newer unit as a replacement. Better? Who knows, but it was newer. There's a good chance that the refurbushed unit is better than a new one because someone has to actually test each function after they repair it.
My BAD!! I took "got the same kinds of readings" to mean that both his and his buddies head unit displayed the temp correctly. I will try to pay attention better in the future!