Consumers Marine

[jaycough]

Below is e-mails sent to them, as you can see they are freaking clueless

Forwarded Message:
Subj: Fwd: Airmar/Raymarine Tilted Element TRansducer Model #B164 ...
Date: 8/28/2007 7:46:41 PM Eastern Daylight Time
From: JAYCOUGH
To: info@consumersmarine.com
CC: JAYCOUGH



the item number below is for B60, I want B164.

Guys you are the experts right? This is the second time I get the same answer. do you have the B164?????????????????????????????????????????????? ?????????????????????????????????????





--------------------------------------------------------------------------------
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-----------------
Forwarded Message:
Subj: Re: Re: Airmar/Raymarine Tilted Element TRansducer Model #B164 (JA494075)
Date: 8/28/2007 10:03:00 AM Eastern Daylight Time
From: info@consumersmarine.com
To: JAYCOUGH@aol.com
Sent from the Internet (Details)




The transducer that you are looking for is Item # 320646. It is in stock and the price is $233.69.
Sincerely,
Casey P.
Consumers Marine
1-800-332-2628
Visit us at consumersmarine.com

-------------
> On Sunday, August 26, 2007 8:44:00 PM, JAYCOUGH@aol.com wrote:
>
> In a message dated 8/4/2007 10:52:36 AM Eastern Daylight Time,
> info@consumersmarine.com writes:
>
> Thanks for your email,
>
> We have the tilted transducer, however we will need to know what degree you
> need to get it on order. It shows we have them available for $245.99 and at
> this time we have both the 12 and 20 degree in stock for the DSM300 sounder
> module. If you have the A series type sounder then we only have the 20 degree
>
> available currently. If you have any questions or concerns please either
> email
> us back or give us a call. Thanks, and have a great day,
>
> Sincerely,
> Bobby M.
>
> You have the B164 in stock for raymarine DSM300 for $245.99----20 degree? I
> can't find it on website?
>
> ************************************** Get a sneak peek of the all-new AOL at
> http://discover.aol.com/memed/aolcom30tour

[ABiggrBoat]

Just call them. They were very helpful to me on the phone. If the person you're talking to doesn't know maybe someone else will know there.

Shocking...Ive dealt with them for many years now and send a lot of business their way with no issues at all...

[lakebiker]

I'd give these guys a call. They are the USA distributor for Airmar. Most likely, Consumers Marine has to go through them to get Airmar parts anyway. They've gone out of their way helping me out more than once.

GEMECO Marine Accessories LLC
1141 S. Ron McNair Boulevard
Lake City, SC 29560
Phn 843-210-7000
Fax 843-210-7170

:thumbsup:

[Jim Z]

Call 'em. Sometimes picking up the phone does wonders... I've spent more than my wife will ever know with CM and they've always come through.

[Clam_Alert]

Agreed with the posts above. Consumers has always been helpful and has gone out of their way once or twice to help me out. Just give them a call - especially since the B164 is such a new unit.

[bubba shea]

I too have spent plenty that the Mrs doesnt need to know about with CM, and never had a problem - just call them 1 800 332 2628

[topfish]

I suggest you contact BOE. Jim is a great guy and THT sponsor. You will find his contact info in sponsor section. BOE service is the best and offers great prices.

[ShakyGround]

They are far from clueless. Definitly call them.

[radarguy]

Here's some more part numbers / cross-reference numbers.
http://www.airmartechnology.com/XRef...ace&Model=B164

These are not in a lot of catalogues and can still be hard to get, last I knew.
They may have the ss164 tilted. ss is a bit pricey. :-)


You want this because it is 1kw instead of 600watts ?

[offshorebri]

A few years back, Consumers was purchased by Overtons. I have noticed a decline in their customer service, their knowledge and their staff. Just about all of the guys that knew their stuff are now gone. Their prices have gone up as well. Jim at BOE now trumps them in both price and knowledge.................