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Old 08-25-2013, 08:54 PM   #21
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Been following this thread for a bit. First I have not been over this year but there was a sign posted in the past to contact dockmaster on 68. Not sure if it is still posted.

Second, B-Dock is overnight docking on Friday and Saturday. Could you have paid the full nightly rate and left?? Yes. Maybe that is why the dockmaster was so bent out of shape. They make a dock plan and by "randoms" pulling in it messes them up. This is why you call in for the DM's to advise you where to dock based on footage, length of stay, etc. I have always called at PIB and Kelleys and where ever else to verify they are ready for me, where they want me and to get an extra hand at the dock.

That being said, there is no reason to speak to anyone like that regardless. I am sure he was having a bad morning but again, no excuse, esp. in what is essentially a customer service job.
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Old 08-04-2016, 06:04 PM   #22
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I had an experience today (August 2016) just as you did with the same jerk dock master, John Galvin. Even worse, was that when I approached the park office of Tom Ohlemacher the response from him was inert. He and his colleague, Tom Smith, without question did not care about this guys behavior. They even tried to defend this disgusting treatment. I am in the business of customer service and I can tell you that this is no way to treat any guest. I am fine with being told that there is no docking space available, I am a big boy, I can handle reality. I will just go to another place to get dockage. There is NO excuse for this behavior from any $10 an hour employee. I like to use the B dock because it funds the park budget. The Chamber of commerce, Visitors Bureau and the other business' spend a ton of money to get people to visit this Island and should be real concerned that jerks like this are defeating their efforts. I can tell you that I will not be using the B dock in the future just because of this extremely distasteful experience. And regretfully I will share my experience with every boater I know.
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Old 08-04-2016, 08:06 PM   #23
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Dang now I am encouraged to go and see if the a-hole goes spastic on me.
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Old 08-04-2016, 11:57 PM   #24
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Interesting thread. I first started going to PIB in 1987. I traveled there many, many times between 1987 and 2010 my last trip there. I sold my last boat in 2011 and have not been there since August of 2010.

Like several others here I have always preferred to spend my money on B dock since the funds did go to the park authority not the village. The first time I went to B dock there was a dockmaster named Jack. He ran a very tight ship. At first I did not like the guy and in many ways I thought he was a jerk. Over the years talking with him and getting to understand him be became friends. I became one of his regulars and did tend to get preferential treatment. I would call them on the phone inquiring if space was available. He would tell me to come on over he would have a spot for me. Being a regular did have its advantages. B dock has always been run slightly differently than A and C docks. You pretty much always called them either on the phone or radio and they would assign you a spot.

On A and C docks you pretty much can pull into any open spot and there generally are no problems. B dock always, at least during the years I went there always managed to put more boats into their available space than either A or C. Tighter ship that they ran there.

I am headed to PIB next week. I am coming in for the I-LYA Powerboat Regatta. The I-LYA will be taking over A dock and half of C. We run our own docking and security during the event so we don't have any involvement from the A - C dock people.

I am planning another trip to PIB in late September or early October. I may just go to B dock and see for myself how times have changed. Sorry you had a bad experience. I would at the very least state your experience on B dock to the PIB Chamber Of Commerce. They might have some influence and may impress upon the dockmaster that his job and the well being of the island and its businesses do depend some on the boaters who choose to visit and spend their $$ there.

Again, not having been there in some time back in the day B dock generally discouraged day boaters from docking there as they preferred the overnight dockers. It was not uncommon for them to direct day boaters over to A or C. A couple of times I was redirected to the other docks because I was only there for the day.
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Old 08-10-2016, 08:43 AM   #25
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I too have been turned away a few times trying to dock for just a day.
I do think I have seen your boat up there. I run a sea foam green 29 Regulator that has been a buoy in the bay a few times this year.
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Old 08-10-2016, 11:18 AM   #26
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I think the thing that really fried my bacon at the time is that there was no line of people waiting, it was clearly an open position on the dock with plenty of room, and I put the boat in it's spot with no drama (was one of those few times I felt like a pro). I didn't even have a chance to get off my boat before Richard Cranium walked up with an attitude; it was like I walked off without paying and kicked his dog while I was at it. I'm confident I wasn't the jerk of the situation either; I had my parents with me.

I ended up selling my Robalo back in April (to what now appears to have been a first time boater in Texas, another story). We've been over to PiB 8+ times this summer on the Jet Express; when it's time for another boat, it'll be the Keys or Crews Nest for us.
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Old 08-10-2016, 01:42 PM   #27
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Give B dock a try again. Just radio in while your in the harbor. As soon as we pass the red buoy I call in on 68 and they give me directions on where to go. I have watched numerous people try to dock where they please only to be upset when asked to leave. Does John go about it wrong someone times, sure, but I always look at it as if you were going into the Boardwalk for dinner do you just bypass the hostess and sit down or do you wait to be seated.

As far as the "no people waiting and an open position with plenty of room" comment is where the problem lies. They manage the dock with the goal of trying to generate the most revenue by accommodating the most possible linear feet of docked boats. Even if you were staying they night they could have fit a larger boat in that area thereby generating more revenue. Since you were going for the day the would have wanted to raft you off as it wouldn't make sense to tie three off of you if they were staying the night. Again if you just radio in I know you won't have a problem, I promise, and I hope to see on the dock when you pick up another boat.
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Old 08-10-2016, 02:26 PM   #28
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Not wanting to hijack the thread but did anyone here of problems during the Christmas in July party at PIB? I heard that yesterday but couldn't confirm.
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Old 08-10-2016, 02:57 PM   #29
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We missed the party. We docked off E dock at the Crews Nest 7-26~28 and there were many open docks. The Island was quiet. Lucked out with wonderful weather.
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Old 08-10-2016, 04:11 PM   #30
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This guy is government employee correct? At a park no less? Good luck. Only thing worse would be if they gave him a more official uniform with a "badge".
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Old 08-13-2016, 06:34 AM   #31
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Been going to Pnb for over 30 years.
B dock has always been this way.
After having heard this attitude many many times we will not dock on B dock even if it is the only available spot.
Has nothing to do with calling on the radio.
If you idle in and ask for a dock and you are not a regular you will hear this every time from them. And we have never tied up without permission, this is idling 20' off the dock.

The docks are supposed to be "no reservations" first come first served.
A , b and c will do similar reservations where you radio or call that you are leaving the main land and they will hold an open spot for hours while dozens of paying boaters will be turned away.

The theory they are trying to pack in as many boats for the revenue of the park is absolutely wrong. The more regulars they can get on "b" dock the More income by tipping for the dock master. Large tips from regulars is how you get a spot. They could turn the 25' of dock 3 to 4 times for lunch or dinner dockers while leaving it open for hours waiting for the "reservation" to show up.
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Old 08-15-2016, 07:44 PM   #32
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Quote:
Originally Posted by flash3810 View Post
Been going to Pnb for over 30 years.
B dock has always been this way.
After having heard this attitude many many times we will not dock on B dock even if it is the only available spot.
Has nothing to do with calling on the radio.
If you idle in and ask for a dock and you are not a regular you will hear this every time from them. And we have never tied up without permission, this is idling 20' off the dock.

The docks are supposed to be "no reservations" first come first served.
A , b and c will do similar reservations where you radio or call that you are leaving the main land and they will hold an open spot for hours while dozens of paying boaters will be turned away.

The theory they are trying to pack in as many boats for the revenue of the park is absolutely wrong. The more regulars they can get on "b" dock the More income by tipping for the dock master. Large tips from regulars is how you get a spot. They could turn the 25' of dock 3 to 4 times for lunch or dinner dockers while leaving it open for hours waiting for the "reservation" to show up.
I was thinking they give dock space to the guys they know that tip well but since I wasn't sure I didn't say it. Glad you confirmed what I was thinking.
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Old 09-07-2016, 07:10 AM   #33
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This is totally unrelated to B dock, but I had a fairly good experience with day boating to PIB last weekend. This is my first season as a boater, so I'm still figuring some things out. The Boardwalk accommodated my 31' Silverton for several hours at $10/hr. It was easy, the dock hands were friendly, and I had my own small slip with dock boards. It was a small slip and I hung out just a bit, but it was no problem whatsoever. I was very surprised they had anything for labor day. $20 got my guests and I a no hassle, fun trip to PIB.
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Old 01-03-2017, 01:48 PM   #34
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Quote:
Originally Posted by IcutMetl View Post
I think the thing that really fried my bacon at the time is that there was no line of people waiting, it was clearly an open position on the dock with plenty of room, and I put the boat in it's spot with no drama (was one of those few times I felt like a pro). I didn't even have a chance to get off my boat before Richard Cranium walked up with an attitude; it was like I walked off without paying and kicked his dog while I was at it. I'm confident I wasn't the jerk of the situation either; I had my parents with me.

I ended up selling my Robalo back in April (to what now appears to have been a first time boater in Texas, another story). We've been over to PiB 8+ times this summer on the Jet Express; when it's time for another boat, it'll be the Keys or Crews Nest for us.
Definitely The Keys - Crews nest dock boys continually piss me off - lots of attitude unless you have a 55' + and give them $100. tip. FYI try the Dock and Dine during the week at the Keys. $30. for dockage but they give you a $20. credit for food/drink at either the Keys or Boardwalk.
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Old 01-09-2017, 08:12 PM   #35
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This is to great, I happen to know that guy. Had our own situation with him. Identical story as yours. Plus when I read your story I really thought I wrote it because he said the same EXACT shit to me . Same thing. That was the nail in the coffin for me on B docks. We know get mooring balls when we go and actually we all enjoy that a lot better then being at a dock. So funny . That son of a bitch strikes again
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