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Old 05-12-2012, 06:56 AM
  #21    
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Originally Posted by TV2EBoogaloo View Post
the car you are asking about is either sold last week or never existed

they are just phishing for your information so they can bug the hell out of you for the next two years seeing if you ever bought that car you were looking for and or if you happen to be in the market for a car anytime soon

people at dealers are NOT busy at all they are mostly standing around on the lot running the battery down on one of the units listening to the stereo while playing grabass and waiting for "UPs"

who in the hell accepts the idea that people at a company that sells cars for a living are too busy to reply to a simple email

and yes there are a TON of idiots out there wasting time, but there are also a TON of idiots that come off as if they are wasting time that can easily be suckered into buying a car on the spur of the moment because they are an idiot so only a very poor car dealer would not at least do something to try and set the hook and just farting around without answering a few simple questions will not get it done

even if the person replies back "not looking for that color" once you answer you still have their damn email address so you still have a way to get back to them if the make, model and color they might be interested in comes in and anyone that is looking for a used car of a very specific color is probably not going to find it immediately so it is easier to be up front with them, answer their question, and then email back if something comes in
I'll have to disagree with you, and most of the dealers I work with are super buys most days, and they can find it tough to chase internet leads. I don't know where you got your insight into the business, but most of these guys don't eat unless they sell, therefore they aren't playing grab ass when I see them.

Also, regarding them phishing... it's not likely, but it does happen. Again, the industry is pretty hectic and the margins can be small for dealers. They may have to move insane number of units each month, and the listings could be about to expire or someone missed updating them. If you emailed about an f150 and they sold it then they probably have some more coming right in due to the popularity of the car. The car you asked about may be at a paint shop getting a bumper sprayed, or at the detail guy getting work done or dents removed.

Don't assume. Just call.
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Old 05-12-2012, 06:53 PM
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Originally Posted by dickiedoo View Post
I'll have to disagree with you, and most of the dealers I work with are super buys most days, and they can find it tough to chase internet leads. I don't know where you got your insight into the business, but most of these guys don't eat unless they sell, therefore they aren't playing grab ass when I see them.

Also, regarding them phishing... it's not likely, but it does happen. Again, the industry is pretty hectic and the margins can be small for dealers. They may have to move insane number of units each month, and the listings could be about to expire or someone missed updating them. If you emailed about an f150 and they sold it then they probably have some more coming right in due to the popularity of the car. The car you asked about may be at a paint shop getting a bumper sprayed, or at the detail guy getting work done or dents removed.

Don't assume. Just call.
so you are saying that from the sales associates point of view it is easier to take a random call asking about a very specific unit VS having email communication that allows the sales associate to finish any work they may be presently doing and then at their convenience go out and look and see if the unit is on the lot and send a return email

I am not exactly buying that especially at a larger dealership that might have 500+ units on the lot and since this unit is a used car that means it will probably be even more difficult for a sales associate that might get that random "sales to line 3" page over the loud speaker to know that specific unit which means they will either have to place the caller on hold or they will have to check on it and call back........which is exactly what the convenience of email allows both parties to do

in this case the sales associate was only motivated enough to reply to the email and not to actually verify anything about the unit or answer the OPs questions......which makes me believe that they would be even less likely to do so over the phone because they clearly don't know the unit in question since they were unable to even answer the email much less will they be able to answer a phone call without collecting information <- the key here and then calling back......endlessly......years into the future
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Old 05-12-2012, 07:18 PM
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bait and switch. period
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Old 05-12-2012, 07:28 PM
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I was in the market for a used chevy colorado crew cab. I stopped into the local chevy dealership. They had one but it wasn't 4wd so I wasn't interested. He said that he could check their other locations for me so I came inside and sat down. He wrote down what I was looking for, then went to talk to the internet guy.

He came back with a brown one with XX,XXX miles and a red one with XX,XXX miles. I asked how much they were and he didn't bother to write that down. I looked at him for a minute...he eventually got the hint and walked back over to the internet guy's cubicle to find out the prices.

He came back and said the internet guy was out to lunch so he couldn't figure out the prices until he came back.

Idiots.
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Old 05-13-2012, 05:17 AM
  #25    
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I worked with car salespeople for 15 years....they have tons of mind tricks and pitches to get you behind the wheel...honesty isn't in their vocabulary BTW....remember that......
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Old 05-13-2012, 07:49 AM
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Quote:
Originally Posted by Wolakrab View Post
...they probably field dozens of inquiries about the cars listed, and the majority of those are probably from people who have no intention of buying.
What's the fuel burn and performance numbers?

Sorry, it was a reflex.

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Old 05-14-2012, 01:21 PM
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This guy is clearly a douchee. This is what I just received from him:

Dear JP,

I sent you an email telling you those cars had not made it to the dealership, now they are here when can you come in to look at them?

Regards,


I asked about one car. I am sure it never existed. Here is my response:

Never. It was a simple question that should have garnered a simple response. Your ad was obviously one fishing for info.
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Old 05-14-2012, 01:47 PM
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I have a good friend that is a car salesman. I only buy from him to avoid the typical car salesman bullsh*t.
When I am in the market for something I just give him a call....tell him what I want, and when he gets one on the lot or finds one for me elsewhere I go look at it.

I do enjoy screwing with the salesmen at other dealerships though. Something the wife and I do when we get bored. We call it trolling....I drive through the lot slowly like I'm checking out rigs, once I have one on the hook I see how far I can get them to follow me. Then when they are about to give up and go back inside I stop like I'm gonna look at something. Then when they catch up I flip em the bird and drive off.

I hate car salesmen.
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Old 05-15-2012, 05:10 AM
  #29    
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I do enjoy screwing with the salesmen at other dealerships though. Something the wife and I do when we get bored. We call it trolling....I drive through the lot slowly like I'm checking out rigs, once I have one on the hook I see how far I can get them to follow me. Then when they are about to give up and go back inside I stop like I'm gonna look at something. Then when they catch up I flip em the bird and drive off.

This qualifies for the douchebag thread.
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Old 05-15-2012, 06:37 AM
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Quote:
Originally Posted by TV2EBoogaloo View Post
so you are saying that from the sales associates point of view it is easier to take a random call asking about a very specific unit VS having email communication that allows the sales associate to finish any work they may be presently doing and then at their convenience go out and look and see if the unit is on the lot and send a return email

I am not exactly buying that especially at a larger dealership that might have 500+ units on the lot and since this unit is a used car that means it will probably be even more difficult for a sales associate that might get that random "sales to line 3" page over the loud speaker to know that specific unit which means they will either have to place the caller on hold or they will have to check on it and call back........which is exactly what the convenience of email allows both parties to do

in this case the sales associate was only motivated enough to reply to the email and not to actually verify anything about the unit or answer the OPs questions......which makes me believe that they would be even less likely to do so over the phone because they clearly don't know the unit in question since they were unable to even answer the email much less will they be able to answer a phone call without collecting information <- the key here and then calling back......endlessly......years into the future
I'm saying that you never know what the other person on the phone/comp is up to, or what info they have access to. A phone call is a direct conversation, and thus is treated differently. They may tell you they have to call you back, but you're forgetting that these leads are still not as good as someone on the lot. You'll always play 2nd fiddle to the person on their property.

I don't know if you've been shopping lately, but the dealerships I've been to aren't exactly flush with sales people doing nothing. Most sales people are there to make money, those that can't move on. No one is just "sitting around" because no one I know can afford to.


Quote:
Originally Posted by colmbarry View Post
I do enjoy screwing with the salesmen at other dealerships though. Something the wife and I do when we get bored. We call it trolling....I drive through the lot slowly like I'm checking out rigs, once I have one on the hook I see how far I can get them to follow me. Then when they are about to give up and go back inside I stop like I'm gonna look at something. Then when they catch up I flip em the bird and drive off.

This qualifies for the douchebag thread.
I agree. While I can understand your disdain... I don't see how anyone you don't know deserves to be treated like that.
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