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Old 09-16-2004, 12:11 AM
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Default Good BoatU.S. Article

If you are tired of reading boating magazines that are nothing more than advertising, with a positive report given on every product the magazine "evaluates", take a look at the article entitled "Defective Boats Spur Congressional Action" in the September 2004 Issue of BoatU.S., page 26. They write about a family that got hosed on the purchase of a Mako 282 and the roles played by the US Coast Guard, Congress and the NMMA when serious safety issues arise.

There are some very good people building boats and working in the marine industry - but there are also a bunch who ought to be weeded out.
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Old 09-16-2004, 03:46 AM
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Default RE: Good BoatU.S. Article

I read that article. Very sad to read about how Mako marine handled the defect with that model of boat. It left me with such a bad impression of Mako marine that I have decided to boycott Bass Pro Shops. And I intend to write a letter to them letting them know that's how I feel.

I genuinely believe that Boat U.S. is on our (i.e. the consumer) side. Even if you don't have your marine or on the water towing insurance through them, I still think it is wise to be a member if your into boating.
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Old 09-16-2004, 05:43 AM
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Default RE: Good BoatU.S. Article

I own a 25' seacraft......same builder......Tracker marine.....Basspro shops. Would love to see this report, any chance you could post it ?
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Old 09-16-2004, 06:04 AM
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Default RE: Good BoatU.S. Article

From BoatUS:

Defective Boats Spur Congressional Action
This is a tale of three separate but inter-related stories, of a family in possession of a defective boat, of a move by Congress to impose criminal penalties on marine industry wrongdoers and of a campaign by the marine industry to have its cake and eat it too.

The Owners’ Tale

Our story of the defective boat begins two years ago when members of a Lafayette, LA, family bought what they thought was a one-owner 1998 Mako 282 that had seen use as a dealer demo. At the time of sale, they believed the boat was covered by what remained of the manufacturer’s warranty. After the transom and hull began to crack, they learned otherwise. The boat actually had four prior owners, one of whom was a Mako employee who sold it to the man from whom they bought it. Turns out that the Mako employee bought the boat “as is” from the manufacturer in 1997 after it was bought back by the factory because of structural problems. The employee refurbished the boat and, allegedly, with the help of a notary who worked in Mako’s bookkeeping department, fudged the boat’s certificate of origin to obscure its history. Then he sold it as though it was a new boat.

Long before the new owners uncovered the boat’s true history, however, Mako offered to build them another hull for $35,000, which the owners rejected as too costly, since they’d already paid nearly $60,000 for the boat. The owners did make a counteroffer of $25,000 for a new hull — an offer rejected as too low. The owners told BoatU.S., “If they’d accepted our offer two years ago, we’d be out fishing right now, not knowing anything about what went wrong.”

Instead, Mako told the family that the boat’s warranty was no longer in effect and an attorney representing the company told the owners, “Direct any future communications regarding this matter to me as opposed to Mako’s customer service department.” BoatU.S. attempts to mediate the dispute with Tracker Marine, Mako’s parent company, received no response.

Records the boatbuilder has since provided to the Coast Guard show that 19 of the 216 Mako 282s built in 1997 and 1998 were repaired under warranty because of problems related to transom failures. There is no record of the total number of boats with defects, where owners either didn’t report their problems to Mako or where the problems surfaced after the boats’ warranties expired.

Although many Mako 282s, including the Louisiana boat prior to its current owners’ tenure, were repaired at the factory by the manufacturer, the Louisiana family was told the cracks on their boat were strictly cosmetic. Their Mako 282 was built in late 1997.

According to U.S. Coast Guard documents obtained by BoatU.S., the Mako 282 model’s design was derived by adding two feet to the design of an earlier 26 ft. model. A Coast Guard inspector concluded that the transom extension “was not provided with adequate structural support to accommodate the weight of the outboard engines.”

“Carried to its ultimate conclusion, the rear two feet will disconnect from the forward part of the hull,” the Coast Guard report concludes.

Contrary to Mako’s initial assertions that the hull cracks were cosmetic, the Coast Guard warns that, without adequate reinforcement, “eventually the hull will fail and may result in the transom disconnecting from the hull. Should this occur while the boat is underway, it could result in injuries or, under severe conditions, death.”

Nevertheless, Mako sparred with the Coast Guard for nearly a year, first over the question of whether the 282 model line was even defective and then over the question of how to correct the model’s defects.

As this issue of BoatU.S. Magazine goes to press, the two sides had just ironed out details of how the boats would be repaired. The Coast Guard rejected as “not good practice” Mako’s initial proposal to laminate fiberglass cloth over existing gel coat. “Simply sanding down the gel coat will not result in a good bond and will result in future delamination,” the Coast Guard warned. The agency also questioned whether Mako’s repair plans would address boats where lack of reinforcement has also resulted in excessive hull flexing.

“The Coast Guard does not dictate to the manufacturer what needs to be done as we would then have to assume the responsibility for the vessels that are corrected,” said Phil Cappel, chief of the Coast Guard’s Recreational Boating Product Assurance Division, which oversees boat manufacturing issues. “The manufacturer has to propose a fix that we agree will resolve the problem.”

“Sometimes (as in this case) it takes time for the manufacturer to find a solution that we approve. Since the Mako 282 problem is complicated it is taking longer than usual to determine the right solution but it will not go on indefinitely,” Cappel said.

The Congressional Tale

Two years ago, just as the Louisiana family was buying its Mako 282, members of Congress began to take an interest in boat defects, after hearing poignant testimony from the parents of children who died as a result of carbon monoxide poisoning due to the exhaust design on certain houseboats.

Hearings on the CO deaths coincided with the Firestone tire scandal involving defective tires, vehicle rollovers and corporate records documenting hundreds of accidents. On the heels of the subsequent recall of hundreds of thousands of Firestone tires, BoatU.S. published an article (“Could Firestone Fiasco Happen In Boating?” (http://boatus.com/consumer/Firestone.asp), BoatU.S. Magazine, January 2001) comparing the recall statutes for automobiles and boats.

BoatU.S. came to the conclusion that Coast Guard regulations lack enough teeth to protect the boating public. The Coast Guard took this criticism to heart and proposed two significant changes to its boat defect recall laws. The first, to extend the recall statute from five to 10 years, was passed in 2002.

In mid-July of this year, Congress was poised to adopt the second Coast Guard recommendation, that would impose criminal penalties, including jail sentences of up to one year and fines up to $10,000, for industry executives who “knowingly and willfully disregard” recall requirements when the Coast Guard deems a boat defective.

The Coast Guard has authority to require companies to notify owners when boats don’t comply with federal manufacturing regulations or when they contain defects that create safety risks. However, before the recent amendment the Coast Guard could do little more than levy a $2,000 civil fine if companies didn’t cooperate.

A Coast Guard analysis of this dilemma concludes that, while civil penalties can serve as a deterrent, “manufacturers can often recoup the existing penalty amounts by simply selling a single boat or engine.”

But, the Coast Guard states, both civil and criminal penalties “are irrelevant if manufacturers simply carry out their responsibility to manufacture safe products and conduct appropriate recalls.”

While many in the marine industry approach defects in a responsible way, BoatU.S. has observed a number of instances where the Coast Guard has had to cajole companies to recall defective marine products. And, in recent years, several safety problems have made headlines when manufacturers did not take the initiative on recalls, despite being aware of safety risks to the public.

For example, in addition to the houseboat CO situation, which resulted in hundreds of vessels being recalled, internal Outboard Marine Corp. (OMC) documents showed that high level executives were well aware of fuel leaks that caused 1999 and 2000 Evinrude Ficht outboard engines to explode. This information came to light only after OMC filed for bankruptcy in 2000. Likewise, CO poisoning deaths as a result of exhaust system failures in Onan and Kohler generators were well-documented by internal memos, which surfaced in court documents filed in wrongful death lawsuits by victims’ relatives. Kohler later recalled thousands of generators built between 1959 and 1989.

But, just as Congress moved to enact the Coast Guard’s recommendation for criminal penalties, the marine industry launched a PR and lobbying campaign maintaining that the Coast Guard and Congress were going overboard and that most boat defects were the work of just a few “bad actors” who could be best handled on a voluntary basis by the industry itself.

The Marine Industry’s Tale

The National Marine Manufacturers Association, which at first opposed the criminal penalty proposal, has been faced with two significant and sometimes mutually exclusive challenges in recent years. The first involves improving the marine industry’s overall image in light of lackluster boat sales and mediocre grades from customers. The second challenge is a perennial one for any industry trade group: fighting what it considers to be restrictive state and federal legislation. In NMMA’s case, this means boat lemon laws, marine dealer agreements, the 10-year boat recall statute and the proposed criminal penalties for industry execs who flaunt Coast Guard-mandated recalls.

Initially, NMMA issued an all-out “Action Alert” to its members, urging them to voice their opposition to the change by contacting their Congressional representatives. “This addition is unnecessary, vague and ill-conceived,” NMMA’s alert stated.

“Safety is a priority for NMMA and recreational marine manufacturers across the nation,” said Jeffrey S. Gabriel, NMMA’s legislative counsel. “In instances of willful violations of safety standards, however, criminal prosecution is the wrong answer.”

Gabriel, who joined the NMMA staff earlier this year, said, “To support criminal penalties… would be wholly counterproductive.” Instead, he said the industry should regulate itself.

“In order to be effective, regulatory regimes charged with enduring public safety must maintain a close and cooperative relationship with industry. This relationship encourages manufacturers to be forthcoming about potentially unsafe products and results in speedy recalls and informal settlements when necessary,” he concluded.

BoatU.S. took issue with NMMA’s position. “We believe the government should be able to prosecute those who ‘create a substantial risk of personal injury to the public’ and who ‘knowingly and willfully violate the law’ and that these offenders should be held responsible once they have been notified and warned by the Coast Guard,” said BoatU.S. founder Richard Schwartz, the architect of the 1971 federal law establishing the Coast Guard’s authority to recall defective boats.

Citing the Consumer Product Safety Act and the Transportation Recall Enhancement Accountability and Documentation (TREAD) Act, which was enacted in response to the Firestone tire scandal, Schwartz pointed out that other industry executives face criminal penalties when they defy safety recall laws after receiving government notice and that the marine industry should be held to the same standard. Otherwise, he noted, “The boating consumer would always be at risk.”

The original criminal penalties language approved by the U.S. Senate would have given the government the authority to impose criminal penalties on anyone who manufactured a defective boat or marine engine. After initially opposing the Senate proposal, NMMA decided to try and narrow the scope of the proposal so that penalties would apply only to corporate executives who continue to build or don’t recall defective boats after being warned by the Coast Guard.

(c) Copyright BoatU.S. Magazine, September 2004

I fully agree with the findings in this case, The consumer needs to be safe from, shoddy construction.

Thanks



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Old 09-16-2004, 06:24 AM
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Default RE: Good BoatU.S. Article

This report indicates to me that NMMA needs to be investigated, their reputation for approval of marine products is in question.

I think its about time that a Mako 282, from this batch of hull numbers, should be tested by an independant tester. And it should be put through a severe set of circumstaces, to mean rough seas, For at least 100 hours.

I would also like to say that a sentance of one year, and a $10,000 dollar fine, is ridiculous. When we are talking about a human life. You can get more time than that for killing a sea turtle.

Just my .02

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Old 09-16-2004, 07:40 AM
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Default RE: Good BoatU.S. Article

These boat builders only understand one thing.; "How Much Money We Make'in"If their sales turndown they may get the message; but usually they declare bankruptcy and sell the molds to someone else. In declaring bankruptcy they end up with no warranty claims! Seacraft, Mako and several others just need to go away. Yes Bass Pro Shops need to suffer a boycott. HEY YOU GUYS STOP BUYING STUFF FROM BASS PRO SHOPS.
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Old 09-16-2004, 09:14 AM
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Default RE: Good BoatU.S. Article

Most of the problem in that situation is... Mako bought the boat back, they sold it to an employee as is and then the employee forged the boat's origin to give it a warranty. Im thinking that employee needs to be prosecuted.
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Old 09-16-2004, 04:37 PM
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Default RE: Good BoatU.S. Article

Mattup:

You are missing the point here, Mako knew the hull was defective, at the point where the extra length was added at the 3rd of the hull. The coast guard determined that the construction was substandard. The hull should have been destroyed. The Tracker employee, with the help of another employee dummied up the paper work to make the boat appear to the last buyer to be a one owner boat.

Just be grateful that you have the opportunity to look out for flaws in your hull. You may never have a problem with your boat. But then again you may, keep an eye on it, so you don't have a catastrophic surprise. Its really a shame that such a well built boat has had its reputation tarnished. But then again they did have a reputation of rotting transoms in the older boats. As did the Grady White.

I don't think boycotting Bass Pro Shops is the way to go about this, but I won't buy anything from Tracker Marine.

Don't be offended because your brand of boat is being exposed, for what it is. Of course Tracker is to blame for the whole fiasco.

Good Luck
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Old 09-16-2004, 04:53 PM
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Default RE: Good BoatU.S. Article

Travis Boat Group is 61% owned by Tracker and that includes Mako and Bass Pro Shops. Something needs to be done about the sorry workmanship of many boat lines. The law and the Coast Guard do not even require flotation on any boats over 20 feet, that also needs to change.
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Old 09-16-2004, 07:23 PM
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Default RE: Good BoatU.S. Article

When did Tracker take over Mako?

Many thanks. vc
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Old 09-16-2004, 08:02 PM
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Default RE: Good BoatU.S. Article

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Old 09-16-2004, 08:40 PM
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Default RE: Good BoatU.S. Article

We have a brand new BassPro Shop down the road in Auburn, NY.* Great store; but when I see the Mako's and hear of the SeaCraft problems I think less of BassPro.* Not going to boycott yet.* I'm not sure their bass boats are any better.* All Mercury.* They should have stayed with what they know; aluminum boats.* I think.*
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Old 09-17-2004, 02:08 PM
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Default RE: Good BoatU.S. Article

When did Tracker take over Mako? What year?

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Old 09-18-2004, 03:32 PM
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Default RE: Good BoatU.S. Article

Does anyone have specific detail as to where the failures/cracks are occurring? Also any documentation from Mako regarding the 282 recall and if they have published a dealer service bulletin. Additionally any pictures of the cracking hulls.
I am the owner of a 1995 282 which seems to be solid with no visible problems, this hull has seen many hours in the Northeast Canyons.
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Old 09-18-2004, 04:59 PM
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Default RE: Good BoatU.S. Article

About two months ago, five guys fishing a Mako (I think the 28 footer) had to be rescued by the Coast Guard, fifty miles off the mouth of the Mississippi River, after their hull failed. I wonder if this is related.
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Old 09-20-2004, 04:49 PM
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Default RE: Good BoatU.S. Article

My name is Jim Costa, I am the President of the Manasota Mako Owners Club inc.
I am also the proud owner of George Poveromo's last 2 "Marc VI" 282 Makos...we sold the 00 and presently own the 2002
Mako is going to retro/reinforce my 2002 hull to satisfy me and the recall problems kicking around the net, Boat US, THT etc. I have preformed there inspection and will take her to a pro also to see if it really does have a problem.
It appears there may be a problem when the Prior Owners of Mako Marine International, extended the 26 by two feet for the euro transom.
Georges 2003 282 was Recertified by the factory for more power. They then added 2005 250 Merc Verado's with all the bells and whistles. Sounds like they have a solution to the "can of worms" they picked up, along with a world of other problems and growing pains, when they bought the company. No Im not in bed with Tracker, We have a few Members that have had their service issues with them and a number of loyal owners have bailed out to Some Other Brand. = S.O.B.
(Years ago the Clubs had "ears" within the company who not only listened but acted.) Hopefully some day before its too late they will treat there loyal Customers with respect and quality service. I know many who have moved into Mako's. and just a few who bailed....The Tide may turn soon. they better tighten their lines.
At this point Other than some paperwork that was not completed as promised, "They" seem to be somewhat cooperating verbally.. I will Keep you all posted as to any progress or regression in their actions.
Update To a Post @ Classic Mako.com ......
An insider, and friend, who will remain annonamous states that "Yes a change was made on the production line" to correct any problems that might have been percieved. a few years back, The Problem Hull never should have been sold. period. If I were an attorney, And had friends in the Coast Guard, I might want a New hull for the peanuts price of one I purchased used 3rd hand, that had No Warranty. Go figure!!! I always hear of deals too late.
There are Hulls out there with No problems at all.... a small few with ligitimate problems, and some with percieved problems. Mako has sent letters and an inspection process to all owners registered with them for the Hulls requiring inspection, as per Coast Guard requirements.
I will research further information as I can, and will keep you informed. Those of you in our area who (do) have a problem, I am at this moment working on finding an "authorized repair service". via some weighty referrals of professionals in the industry for a "Structural qualified" tech.

Sorry to be so lengthy with this post: In a nut shell I Love my boat and I will give them a chance (benefit of the doubt) to satisfy me. Gee you would think My Title, track record, and our Clubs reputation, would mean something to them....It does for all of our other sponsors. We even have (welcome) spies at our Funaments learning how we do it , and why its so popular, from S.O.B. companys.

Stay safe
Jim

--------------------------------------------------------------------------------
2002 George Poveromo Edition 282, 225 Merc Opties, Sarasota Fl......Falmouth, Ma...... ManasotaMako.com
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Old 09-20-2004, 06:09 PM
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Default RE: Good BoatU.S. Article

When you buy a boat, or any other high ticket item, you are buying into a company. You are not just buying a can of peas at the grocery store where soon after the purchase you will not even remember the brand. With a boat, you are investing in the relationship of the manufacturer should there be a problem. Even though I otherwise like the boat at its price point, don't look for me buying a Tracker product anytime soon!
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Old 09-21-2004, 07:16 AM
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Default RE: Good BoatU.S. Article

I certainly do appreciate the interest given to this matter. I would love to see a "lemon Law" similar to that in the automotive industry in play for pleasure boats. Amazingly, the recall letters sent out by the company discuss that "gel coat/fiberglass" cracking is not covered by warranty for these 282 hulls. It is considered normal wear and tear; however, the only thing that the company has been willing to consider paying for and repairing prior to the coastguard recall has been gel coat cracking. Of course structural problems arising from design defects should not be governed by a warranty.

It would also be great to have a national hull id registry which would enable prospective buyers to track all previous owners.

This entire process has enlightened my entire family to the boating industry. Not enough safeguards for the consumers. I understand that "lemon Law" legislation has failed in several states, including florida. I suppose that the sympathy factor for a politician on a stump does not exist for those who may be able to afford a boat. Also, the legislation providing the Coastguard with authority to investigate these matters is not strong enough to get the attention of some of the manufacturers. It should not be pay the fine or fix the vessels. It should be, break the law, pay the fine and fix the vessels. And the fines should be painful. If a company chooses to pay the fine, then, the Coastguard's hands are tied. But then, the boats are still out on the water.
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