I had lots of questions about a month ago when I called Merc. The first person I talked to said the same thing as far as going to your dealer. I called back in and got a different person that was very helpful. I don't have his name with me but I will look out in the boat and see if I can find his name. He was very helpful as far as telling me what types of things can be done with different packages and how it all hooks together. Don’t give up on then. I love my smartcraft!