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www.1outboard.com Blackbird Industries warranty Claim on my Yamaha F225 4 Stroke
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Random Quote: If that was bad for you I would already be dead.
As a matter of interest, were you aware of any of the negative comments about that company before you started your relationship with them? Personally speaking, if I was about to drop that much money on something as delicate as a rebuild - especially if I'd found the place via the internet and had to ship the motor to them - I'd have done a quick search to see if they had a reputation. Just wondering if you saw those comments and decided to give it a shot anyway.
Again, who knows, maybe things will work out right for you, but after all the things I've read about rebuilds, I'd stick with something local regardless of the bucks saved.
__________________ '84 Boston Whaler 22' Outrage Cuddy, Yamaha OX66 250.
Hi AB320. If you search, you will find tons here on those folks to help guide you dealing with that company. Good luck, seriously. They have a well deserved history. Giving them the benefit of the doubt will only benefit them. BTW, I'm a PHL bus driver.
No mention of an engine survey when he purchased. Now wants to sue the seller as well as the broker (how is the broker going to have any idea a gasket is going to fail after purchase?). Then sends engine out to be "rebuilt", spends almost 6 grand and has no idea what work was actually done?
Sent: Sunday, June 20, 2010 8:25 PM Subject: Testimonial
Earlier this spring I bought a Johnson 90 hp rebuilt outboard from 1 outboard in West Sunbury Pa.
I drove 250 mile to their shop and they installed the new rebuilt motor with great care as I watched, Chad the service manager is a great talented motor mechanic.
Over the next few weeks I used double oil as instructed by Chad and everything was going great when a miss in the motor developed, I installed new plugs as suggested due to using double oil, the miss was still there.
I called 1outboard and made an appointment to see if they could find the miss in the motor.
I arrived at there shop at 8:30 am and right away with no waiting they started working on my outboard.
Once the problem was found, they quickly had the new part over nighted to there shop and the next day installed the new part and I tested the motor on a local lake and the motor performed like a dream .
Customer service is top notch, communication with them was easy, and they were doing all they could to get me back on the water fishing.
I met the owner of 1outboard and if I ever need another outboard motor rebuilt, this company has my business.
Would I recommend my friends to buy from 1outboard, yes.
Its hard to find service like this and a bunch of dediacted folks that have your best interest in mind and that is to get you out on the water as quickly as they can, they work hard and produce a good product.
I rate this business at 5 stars.
Jim Rutter
__________________ Home Of the Finest Rebuilt outboards
4STROKE/2STROKE REPOWERS/ REMANUFACTURED/USED
Deland Fl/West Sunbury Pa /Atlanta /Portsmouth,Va/Ft Lauderdale
call toll free 1 877 9832537
If any of you have ever run a business and dealt with the public you know you can never make everyone happy no matter how hard you try. Back off and give them a chance to fix the motor.
Should have sold the motor for parts when it failed and bought a low hour take off. You should try and get your money back, rebuilds if done by anyone other than the factory never work right.
After giving up on A1 ever doing my motor correctly I had it done locally and have had zero issues with it.
When my motor was torn down after A1 had it we found a bare minimum of new parts and it was not bored. They honed it with a ball hone slapped 6 Wiseco pistons in it and slapped it back together. Other than a a couple bearings and a gasket set everything was reused.
1. 2005 F225 internal corrosion a possibility.
2. FOUR hours to rehang an outboard?
I would never, ever, ever bring up internal corrossion on an F225 thread unless the op brings it up.....it's apparently a very touchy subject......just sayin.
With a past history like blackbird has I dont think so. The Hull Truth
Quote:
Originally Posted by Chet88
If any of you have ever run a business and dealt with the public you know you can never make everyone happy no matter how hard you try. Back off and give them a chance to fix the motor.
Truth again and thats what counts .Not forgiveness. thats for priest and God
Sent: Sunday, June 20, 2010 8:25 PM Subject: Testimonial
Earlier this spring I bought a Johnson 90 hp rebuilt outboard from 1 outboard in West Sunbury Pa.
I drove 250 mile to their shop and they installed the new rebuilt motor with great care as I watched, Chad the service manager is a great talented motor mechanic.
Over the next few weeks I used double oil as instructed by Chad and everything was going great when a miss in the motor developed, I installed new plugs as suggested due to using double oil, the miss was still there.
I called 1outboard and made an appointment to see if they could find the miss in the motor.
I arrived at there shop at 8:30 am and right away with no waiting they started working on my outboard.
Once the problem was found, they quickly had the new part over nighted to there shop and the next day installed the new part and I tested the motor on a local lake and the motor performed like a dream .
Customer service is top notch, communication with them was easy, and they were doing all they could to get me back on the water fishing.
I met the owner of 1outboard and if I ever need another outboard motor rebuilt, this company has my business.
Would I recommend my friends to buy from 1outboard, yes.
Its hard to find service like this and a bunch of dediacted folks that have your best interest in mind and that is to get you out on the water as quickly as they can, they work hard and produce a good product.
Let's see how the company handles this. So far we have a single reply from them about a customer that was happy... but nothing specific to this actual matter.
Now that is some funny stuff, but you are the one that usually does bring it up. Sort of like discussing fuel,rigging issues and copius injectors being replaced.
Hope that makes you feel better... Cheers
Quote:
Originally Posted by floridarob
I would never, ever, ever bring up internal corrossion on an F225 thread unless the op brings it up.....it's apparently a very touchy subject......just sayin.
__________________ My Suzuki 200's have tons of Torque, please no more lame talk about having to change the oil. Fish On...
If any of you have ever run a business and dealt with the public you know you can never make everyone happy no matter how hard you try. Back off and give them a chance to fix the motor.
You need to do some history search posted here from past customers/issues.
Sent: Sunday, June 20, 2010 8:25 PM Subject: Testimonial
Earlier this spring I bought a Johnson 90 hp rebuilt outboard from 1 outboard in West Sunbury Pa.
I drove 250 mile to their shop and they installed the new rebuilt motor with great care as I watched, Chad the service manager is a great talented motor mechanic.
Over the next few weeks I used double oil as instructed by Chad and everything was going great when a miss in the motor developed, I installed new plugs as suggested due to using double oil, the miss was still there.
I called 1outboard and made an appointment to see if they could find the miss in the motor.
I arrived at there shop at 8:30 am and right away with no waiting they started working on my outboard.
Once the problem was found, they quickly had the new part over nighted to there shop and the next day installed the new part and I tested the motor on a local lake and the motor performed like a dream .
Customer service is top notch, communication with them was easy, and they were doing all they could to get me back on the water fishing.
I met the owner of 1outboard and if I ever need another outboard motor rebuilt, this company has my business.
Would I recommend my friends to buy from 1outboard, yes.
Its hard to find service like this and a bunch of dediacted folks that have your best interest in mind and that is to get you out on the water as quickly as they can, they work hard and produce a good product.
I rate this business at 5 stars.
Jim Rutter
WOW, A1 outboard actually has one satisfied customer. Even though that customer had to drive 500 miles roundtrip to get a problem fixed within the first few weeks.
The fact that A1 outboard couldn't or wouldn't even respond about the OP's problems and had to post some B.S. customer letter of satisfaction speaks volumes about the company.
If any of you have ever run a business and dealt with the public you know you can never make everyone happy no matter how hard you try. Back off and give them a chance to fix the motor.
Yeah I am glad I don't have a marine business and if I did I sure wouldn't sponser the board, being threatened with slander on open forum before I even got a chance to look at what went wrong with the motor!
And if we had a nickel for every builders warranty problem that really stemmed from a novice boater who bent a prop dredging their own channel in low tide, sucking up sand and smoking the impellor and then digging through to deeper water, burying the throttle and then overheating and blowing up the engine..........all at the rebuilder/mechanics fault of course.............$$$$$$$$$$$$$$$$$$$.
