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And that's exactly how it should be. The dealer should put HIS customers in front of anyone else needing service. If I spend more money than I have to and buy a boat from a local dealer you better put my @ss in front of someone who went elsewhere to save a buck. And, if I buy elsewhere to save a buck, I better expect to be at the bottom of the waiting list should I need service.
You do not "have" to spend more money AND buy local. That is your choice. Dealers who shun customers because they bought elsewhere are very foolish these days and may be violating their dealer agreement. The builders make the rules, not the dealer. Why pay $1,000's more in order to get local service when the dealer is already contractually obligated to provide it?
What if you took your car to a different dealer than the one you bought from and they said as soon as there are no cars in the shop that we sold, we will get right on yours?
You do not "have" to spend more money AND buy local. That is your choice. Dealers who shun customers because they bought elsewhere are very foolish these days and may be violating their dealer agreement. The builders make the rules, not the dealer. Why pay $1,000's more in order to get local service when the dealer is already contractually obligated to provide it?
What if you took your car to a different dealer than the one you bought from and they said as soon as there are no cars in the shop that we sold, we will get right on yours?
What if you took your car to a different dealer than the one you bought from and they said as soon as there are no cars in the shop that we sold, we will get right on yours?
So...When was the last time you bought a car from a car dealership that ordered their cars from the factory without motors so they could install their own motors that they bought at bulk and at a discounted rate passing the savings on to you. And then, when was the last time you took that car to another dealership to have it worked on. Just curious...
Look, I'm not knocking Ed's. They were helpful to me, and I'd recommend them to anyone that knows exactly what they're looking for and know how to service their own boats.
Edit: As far as the recommending part, I'm refering to out of state buyers. I have no experience with after the sale service provided by Ed's.
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Key Largo 186/Yamaha 90
Hydra-Sports 2000CC Vector/Honda BF225 - Sold
Hydra-Sports 2400CC Vector/150 HPDI's - Sold
31' Fountain CC Open/Opti 250XS's - Sold
And that's exactly how it should be. The dealer should put HIS customers in front of anyone else needing service. If I spend more money than I have to and buy a boat from a local dealer you better put my @ss in front of someone who went elsewhere to save a buck. And, if I buy elsewhere to save a buck, I better expect to be at the bottom of the waiting list should I need service.
I totally agree with BiloxiGuy. BTW, BiloxiGuy is NOT suggesting the customer that purchased from another dealer should be refused service.
One more thing. Be careful buying long distance. While it certainly can be pain free, if there turns out to be a serious warranty issue, it can be a real PITA. I learned that lesson the hard way.
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Grady White SeaFarer 226 w/Yamaha F225 - SOLD
Back it up or shut up and spare us the instructions to verify your knowledge.
You take a negative position with someone in the business, at least provide us with some facts.
Noticed you are on the west coast, long drive to VA.
If I was the only person here providing negative (is "buyer beware" negative???) feedback (as the OP requested) I would provide all of the gory details (and if I even really cared about your request), but that is not the case.
And yep, I do live in sunny California (and I will be out on the boat later today soaking up some of our 72 degree fall weather). Does that mean that I can't buy something from them?
Does Ed's sell exclusively to the folks that stagger into their showroom??? I don't think so. In fact, I know that is not the case (and so do you)...
So once again, if you're so interested in the origin of my orginal response, do a search (it's all right here).
The dealer should put HIS customers in front of anyone else needing service.
Two guys come in the same time needing service, OK, the one who bought the boat there goes first. Boat sales customers keep bumping the service customer who didn't buy his boat there to the "back of the line"? Wrong.
The guy who didn't buy his boat there is still a paying customer and service departments usually make a profit. He may be a service customer for a long time and may eventually buy a boat from the dealer.
How about this scenario? Guy buys a boat from a local dealer then a couple years later moves five hundred miles away to a new city. He's supposed to take his boat back 1,000 miles round trip to the selling dealer?
Or, gut buys a boat and the selling dealer goes out of business. What is he supposed to do for service?
Anyone who turns away paying customers is a fool and won't be in business much longer.
Two guys come in the same time needing service, OK, the one who bought the boat there goes first. Boat sales customers keep bumping the service customer who didn't buy his boat there to the "back of the line"? Wrong.
The guy who didn't buy his boat there is still a paying customer and service departments usually make a profit. He may be a service customer for a long time and may eventually buy a boat from the dealer.
How about this scenario? Guy buys a boat from a local dealer then a couple years later moves five hundred miles away to a new city. He's supposed to take his boat back 1,000 miles round trip to the selling dealer?
Or, gut buys a boat and the selling dealer goes out of business. What is he supposed to do for service?
Anyone who turns away paying customers is a fool and won't be in business much longer.
The irony is that the dealers that play the "fear" game the most are the ones that lose the best lines. Nice how it all works out like that.
If I was the only person here providing negative (is "buyer beware" negative???) feedback (as the OP requested) I would provide all of the gory details (and if I even really cared about your request), but that is not the case.
And yep, I do live in sunny California (and I will be out on the boat later today soaking up some of our 72 degree fall weather). Does that mean that I can't buy something from them?
Does Ed's sell exclusively to the folks that stagger into their showroom??? I don't think so. In fact, I know that is not the case (and so do you)...
So once again, if you're so interested in the origin of my orginal response, do a search (it's all right here).
Or, as in your own words, "shut up"...
You are just a basher, nothing more. Not to be taken seriously.
