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How many of you reading this forum care if the dealer is NMMA certified?
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How many of you reading this forum care if the dealer is NMMA certified?
How many of you reading this article care if the dealer is NMMA certified? Do you have any idea of the cost associated with doing that or what that means?
Example: You want to buy a new $50,000.00 boat. That is your price range.
Two dealers.
One dealer, is NMMA Certified and has a very good service record..... wants $50,000.00
Second dealer, no certification, no service shops, sales only.... wants $47000.00
What direction will you go, and why? Please be honest, I am not going to go after anyone just trying to prove a point.
If you work in the marine industry please identify yourself to keep this honest.
depends on the manufacturer and their service record. Most maint I won't use a dealer anyway. If teh company has a bad rep I won't buy anyway from them
I could less about the dealer. I care about the manufacturer. At the end of the day, if nobody will help me, I can put the boat on a trailer and drive it to the manufacturer, hand them the keys... and say, "Make this right, please."
The dealer already has my money... the manufacturer wants to keep making boats.
With that being said, I actually got lucky -- I like my dealer and my manufacturer. I have no idea if my dealer was "certified" or whatever. I know he was an authorized Sea Hunt dealer.
"How many of you reading this article care if the dealer is NMMA certified? Do you have any idea of the cost associated with doing that or what that means?"
I would be more concerned if builder was certified, or should I say the boats were certified/approved.
I am not a "boat Consumer" but have built boats and I will say we ( a company I worked for)built a boat that was NMMA certified and they put it through the microscope. Perhaps the NMMA should spend a little mor in the area of cosumer awareness like, say, the NMEA. it dosent really matter if the dealer is NMMA certified as long as the service dept. has their chit together. the service team needs to be just that, a team. the mechanics can only be as good as the Managers and service writers let them.
I think an ABYC merbership and certification is far more appealing to a consumer than the NMMA on the dealer side.
__________________ "I love you and respect you very much. But I will kill you dead before this day ends"
Certifications are endless. Where do they end? I have always run my business by earning our reputation, not paying another company to put a stamp by our name that says we are good. I am a NMEA member, but its more to support them financially as I do see them doing things for our industry. I've been a a few classes and schools that will remain nameless and honestly don't know how an employee from a thriving business has time to take a day off to listen to a bunch of stuff you probably already know. Those placques sure do look nice though
__________________
Jim Maier | BOEmarine.com | 866.735.5926 x104
Good advice and customer service is our thing. Learn about our "Good Advice Guarantee"
Certifications are endless. Where do they end? I have always run my business by earning our reputation, not paying another company to put a stamp by our name that says we are good.
You pay the NMEA no? Just like I do. I agree on earning a reputation as well. the NMEA and ABYC offer TRAINING programs, the NMMA does not, but they do a thourogh inspection of the vessel in question, this I assure you.
__________________ "I love you and respect you very much. But I will kill you dead before this day ends"
You pay the NMEA no? Just like I do. I agree on earning a reputation as well. the NMEA and ABYC offer TRAINING programs, the NMMA does not, but they do do a thourogh inspection of the vessel in question, this I assure you.
I edited my post above while you must have been replying. I do pay NMEA. Organizations certainly have their place, but if I was to join every association that came along saying they would put a stamp by my name I would go broke!
__________________
Jim Maier | BOEmarine.com | 866.735.5926 x104
Good advice and customer service is our thing. Learn about our "Good Advice Guarantee"
Another vote for I trust my own research before some external agency that swoops in periodically for a dog and pony show....and manufacturers are more important to me than dealers in terms of reliability.
"How many of you reading this article care if the dealer is NMMA certified? Do you have any idea of the cost associated with doing that or what that means?"
why would a dealer be nmma certified?
what is involved and what is the cost?
i'm curious
The idea behind NMMA certification is to assure a customer that they would not have a bad experience and that the customer would have recourse if they did.
Hard cost is about 5K in fees, but you need... or are supposed to have.... a full infrastructure that can handle it. Meaning a "fly by night dealer" would never be able to get the cert.
I edited my post above while you must have been replying. I do pay NMEA. Organizations certainly have their place, but if I was to join every association that came along saying they would put a stamp by my name I would go broke!
Ha Ha, I was not trying to call you out. the NMEA works for their pay IMHO. The ABYC has also done a great job in educating the industry from the service side, the issue is the consumer does not see the benifits if will cost him/her less money. I think consumer awarness is key. on the other hand I know a few great electronics techs that are not certified and are far more skilled than I.
__________________ "I love you and respect you very much. But I will kill you dead before this day ends"
ok so what would my recourse be? I bet luhrs is NMMA certified and if I am correct there was 100 pages of complaints on teh luhrs 41.. what was his recourse?
ok so what would my recourse be? I bet luhrs is NMMA certified and if I am correct there was 100 pages of complaints on teh luhrs 41.. what was his recourse?
He should conact the NMMA and ask..............
__________________ "I love you and respect you very much. But I will kill you dead before this day ends"
I have purchased 2 new boats in the past 6 years from 2 different boat dealers. I do not know if either boat manufacturer or either boat dealer is NMMA certified. I guess that means NMMA certification was not important to me.
What was important to me was the research I did on my own about the boats and the respective dealers and the first hand references and opinions I obtained from existing owners and customers.
I have a lot of degrees and certifications for my profession, but honestly that's not why I get hired. The certifications might get me a look but I need to deliver to my customers to stay employed, and I would do that with or without the certifications.
PA Boat Dr., didn't you guys used to have a few different user names on here? I remember ECM Mike and eddie everglades.
How many of you reading this forum care if the dealer is NMMA certified? 
. the NMEA works for their pay IMHO. The ABYC has also done a great job in educating the industry from the service side, the issue is the consumer does not see the benifits if will cost him/her less money. I think consumer awarness is key. on the other hand I know a few great electronics techs that are not certified and are far more skilled than I. 
