The Hull Truth - Boating and Fishing Forum


Go Back   The Hull Truth - Boating and Fishing Forum > PRODUCTS > Birdsall Marine Design

Notices

Random Quote: A smooth sea never made for a skillfull sailor...lannyard
Reply
 
Thread Tools Search this Thread
Old 05-01-2008, 07:00 AM
  #1    
MemberVendorCaptains Club Member
 
Join Date: Apr 2008
Posts: 30
Default Customer Feedback

We at Birdsall Marine would love to hear any customer feedback regarding our products. Any of your experiences using the variety of products we design or manufacture could include sujestions on making our products easier to use or what you feel is missing in the marine product industry.
Birdsall Marine is offline   Reply With Quote
Old 05-03-2008, 03:30 PM
  #2    
Member
 
Join Date: Sep 2006
Location:
Posts: 64
Default Re: Customer Feedback

Purcahsed a leaning post for 25 Mako several years while in Florida & had it delivered to NYC Only wish I could get the boat down south & let Birdsall replace all the old bow rails & t top Love your products they are extremely well build
Its Moderating is offline   Reply With Quote
 
Old 05-07-2008, 09:15 PM
  #3    
Senior MemberCaptains Club Member
 
Join Date: Nov 2004
Location: Florida- West Coast
Posts: 752
Default Re: Customer Feedback

Great products and great service. I have purchased 2 rocket launchers and many other items from Birdsall. Their products are always top of the line and they provide great service.
beachbum43 is offline   Reply With Quote
Old 06-17-2008, 06:12 PM
  #4    
Senior MemberCaptains Club Member
 
Join Date: Feb 2008
Location: Crystal River Fl.
Posts: 368
Default Re: Customer Feedback

I purchased two thu the T-top rod bushings. The online catolog shows a bracket with small chains holding the caps. This was not included in the order.
The order arrived with out any instuctions of any kind. Also there was only enough Stainless Steel screws for one bracket. I E-mailed Coustomer service, and haven't heard a word whats up with you guys?
Don
__________________



Fish Fear me
</center>

NauticStar 2200 w/ Susuki175
</center>

wooddon is offline   Reply With Quote
Old 06-18-2008, 07:24 AM
  #5    
Member
 
Join Date: Jan 2008
Location:
Posts: 41
Default Re: Customer Feedback

Don,

I’m sorry to hear about your order lacking the correct instructions and necessary hardware. Please give me a call at 561-832-7879. You can ask for Chuck or Dean and we will be more than happy to straighten out this issue.

Birdsall Marine
creis is offline   Reply With Quote
Old 06-20-2008, 07:16 PM
  #6    
Senior MemberCaptains Club Member

 
Join Date: Nov 2003
Location: Wanchese, NC
Posts: 8,019
Default Re: Customer Feedback

I have had great service from Birdsall/ All the metal work on my 2001 Contender is Birsdall and it looks like new. I recently purchased a four rod rod holder for the transom and a Center rigger mount with center rigger. They all are great. I did make a modification to the center rigger. I ran a piece of aluminum stock across the two lower bolts to keep the center rigger from drifting side to side in rough conditions...Mark

Can you make a add on radar mount for one of your existing Tops? How about a cobia lookout where one stands on the console?? Thanks Mark

Here is a pic...

__________________


"HATTERAS VIDEO PLEASE WATCH "

" SOMEWHERE OFF THE COAST OF NORTH CAROLINA "


offshore3144 is offline   Reply With Quote
Old 06-23-2008, 01:43 PM
  #7    
Member
 
Join Date: Jan 2008
Location:
Posts: 41
Default Re: Customer Feedback

Can you make a add on radar mount for one of your existing Tops?

Mark yes a radar mount would be something that could be done with ease.

How about a cobia lookout where one stands on the console?

The lookout could be done it would take a fair amount of mechanical aptitude to pull it off corectly. Meaning this would not be a kit that could be sold you. More than likely you would have to bring your vessel into our facility.
creis is offline   Reply With Quote
 
 
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Very Satisfied Customer Captn Hank TackleDirect 0 08-22-2007 06:14 PM
A Friend and Customer Ludicrous Dockside Chat 2 08-28-2006 11:54 AM
any feedback on virtual feedback? JoeyM Marine Electronics Forum 2 05-16-2006 07:27 PM
Customer Support tarnold Marine Electronics Forum 1 02-03-2005 01:21 PM
Customer Service.... BlueMarlin The Boating Forum 14 01-03-2003 06:52 AM

 



©2009 TheHullTruth.com

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0