Dockside Chat - Is business so good that...

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BACKTOTHESEA
03-26-2012, 07:35 AM
You cannot get a quote on 8 to 10K in electronics upgrades??? Spoke on the phone to 1 vendor discussing 2 different systems (one raymarine e-series 1 Simrad NSS/NSE), after a couple days no response called them back. I got "oh yea, I'll get to that today". Still no response.


Jughed
03-26-2012, 07:40 AM
We have the same problems with vendors... except we are spending 3-5 million per. Order a pair of boilers worth 2mil each - can get any support from them without calling the VP. Spend 5 million on a few Chillers and ask for an extra alarm or wiring contact - and get no support/response whatsoever.

Order and pay for 600k worth of regulators, have problems with one or two - and the vendor seems to be annoyed that he has to help/provide solutions.

It seems to be across the board. Good vendors are hard to find.

NCcarguy
03-26-2012, 07:48 AM
The recession has killed a lot of industries, and I think the last ones standing aren't always the best. It's possible that that's the case here. I can't see where ANY business is doing all that great. Civil engineering certainly isn't.


thajeffski
03-26-2012, 08:38 AM
same thing in electronics supply companies for buildings.

Things must be so good for them they just never call back. No matter how big the order is.

Tainui
03-26-2012, 08:41 AM
Most companies have cut back so much for the recession that when things do pick up even a little bit; they're stretched too thin.

jobowker
03-26-2012, 10:13 AM
Most companies have cut back so much for the recession that when things do pick up even a little bit; they're stretched too thin.

Add to that the cutting of support staff, so the person fielding the call has their regular job plus answering the phone.

bladenbullet
03-26-2012, 10:18 AM
The recession has killed a lot of industries, and I think the last ones standing aren't always the best. It's possible that that's the case here. I can't see where ANY business is doing all that great. Civil engineering certainly isn't.

although it should be a signal to step up your game and stand out i believe that many are feeling the crunch so heavily that its hard for them to get the lead out of their shorts...margins are cut to the bone to compete and it takes more work to make the same amount of money...sometimes it has a negative effect on attitude...the ones who shine and bore through the difficulty will hopefully be the survivors with long term sustainability...

when times are good and the money is flowing its so easy to eat what you have to and keep everyone happy...when times are tough and that meal is gonna take a bite out of you sometimes its a hard pill to swallow...

mulefeathers
03-27-2012, 07:56 AM
It's not just with vendors. I had hail damage on my house. Called state farm they said there have been several reports get an estimate we will pay for the roof. 5 roofing contractors 4 wanted to just replace the damaged part for cash 1 wanted to sell me vinyl siding. I have a blank check from insurance company and no one will follow up with a written estimate.

captccb
03-27-2012, 11:11 AM
You cannot get a quote on 8 to 10K in electronics upgrades??? Spoke on the phone to 1 vendor discussing 2 different systems (one raymarine e-series 1 Simrad NSS/NSE), after a couple days no response called them back. I got "oh yea, I'll get to that today". Still no response.


The vendor wouldn't happen to be in EP would they?

MAXIMUM B
03-27-2012, 11:52 AM
Big problem for me too. Started about 2-3 years ago. My take is all vendors that were worth a shit were bought by mega-corps. They all think they are too big to fail and don't need the little guy. Bad part is most are foriegn.
BASF doesn't give a rats ass about my business. We can't even get samples of the products (chemicals) for testing in our formulations.

topcatnj
03-27-2012, 12:34 PM
JugHead What type of Chillers? Where are you located? I do a lot of work for that industry but mostly direct with the OEM and still have some very good contacts that are out on the service side.

BACKTOTHESEA
03-27-2012, 04:05 PM
The vendor wouldn't happen to be in EP would they?
no, online vendor. Not anyone from THT either. BOE got back to me the same day with follow up questions.

Slamdancer
03-27-2012, 04:23 PM
Same goes for boat dealers. Gave my name & number to 1/2 dozen dealers at recent boat show, looking to re-power while extended warranty deals are running. Have not received 1 call back. Business must be great.

thruhike00
03-27-2012, 04:34 PM
If you are in Ashley River, SC, I am curious who you bought the boilers from so send me a pm as I cover that area for several large boiler mfgs.



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